The customer service was so, so. I had multiple different support people telling me different things. At one point I was given multiple discount codes that I was told would stack on each other, then a... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Saber came non borken and out of the box easy to "build" an already pre charge, the dueling was good BUT i noticed at the Luke skywalker saber if you lose the spring under the powder button the pla... Näytä lisää
Yritys on vastannut
The sabers look great, i got shadow maul ones but for some reason when i change colour it can inly turn pinkish, not deep red, and also swich in the second half is pretty painful to press
I've purchased a few products from The Saber Company. At times I've contacted their customer service team with questions and/or concerns. But every time Jaz Parker works with me to answer my questions... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Hi! We are Thesabercompany, the saber brand build for the fans! We are all about transparency, please leave your honest review on this trustpilot page. All the love, Thesabercompany
Yhteystiedot
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 90 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good luck getting a straight answer
These guys should be politicians as they won’t give a straight answer. Ordered with guaranteed Xmas delivery, paid for express shipping, only to be repeatedly being told they have my order and the ‘ team are working on it as quickly as possible’. I asked time after time would it be here for Xmas as advertised and I could not get that answer from them (despite them knowing it wouldn’t arrive in time).
Do your research. There’s lot of companies offering Sabors and I recommend avoiding this company.

Vastaus yritykseltä thesabercompany
Dealt mainly with Jaz Parker
Dealt mainly with Jaz Parker, kept me informed all throughout from order to delivery, friendly and helpful service.
Saber itself is great, quality is fantastic, sound and feel is awesome too, exactly what I wanted, very happy and would recommend to anyone
Thanks SaberTheory
Never Received and order number or tracking number
I placed and order for $614.98 and I never even got an order number and I was trying to contact there customer service and they have been zero help it’s times like this when I hate buying online if I ever receive this order it will be the last one I get from Sabertheory
I should also mention it’s been 4 days since my original purchase date
The saber is good minus the sound
The saber is good minus the sound. The sound quality is poor. Good thing I got this for Black friday because this is overpriced at what it regularly goes for. I took another star down because the customer service plays dumb when you mention any issues you have.
Greetings from Germany
The whole process from purchase to delivery went very smoothly and without any problems. I was kept informed of every step by email.
The two Sabers are awesome! They are very easy to use and a lot of fun to duel with. You have different sounds and you can choose different colors. I can only recommend Sabertheory. Greetings from Germany.
Wonderful product and customer service!
Wonderful product and customer service!
Great saber
I am very impressed by the quality of my first saber. It is going to be difficult for this not to start a collection. My the force be with you.
SaberTheory is doing everything right
Communication is key and SaberTheory communicated with me at pretty much every step. Something I can confidently say I don't think I have experienced at all with any other company. I'm new to the lightsaber experience so I can't compare different lightsaber companies but with what I have received from SaberTheory, it is of really great quality. Their seasonal deals are also really amazing such as buy one get one free. Overall, I will probably buy another saber from them eventually.
The Sabers are absolutely great
The Sabers are absolutely great. The steering in the beginning is a bit complicated but as soon as you get a feeling for it, you‘ll start swinging around like Yoda.
May the force be with you.
Amazing products
Amazing it has everything you want in a saber the communucation is so easy with company i highly recomand
Awesome Sabers! I am so excited to give them as gifts that I bought myself one!
The customer service team went above and beyond! I will be buying from them again in the future for sure!
Amazing Sabers
SaberTheory has incredible customer service, and the sabers were/are amazing! First time saber buyer, and I couldn't be more pleased. Definitely gonna be getting more
False advertising and zero communication (other than spam)
Tried to buy two light sabers with the discount code and free shipping they relentlessly promoted. The codes never worked and the free shipping was actually a partial cash back to be spent in their site only. Completely false advertising- and they never responded to emails asking for help.
I’ll have a very sad son at Xmas.
The reply to this is so lame! The worldwide Nova Saber is $245 AU. I have conversed clearly with your team about not placing an order because none of the codes worked, instead I sought help to ensure I was able to get a Xmas present for my son at the price point it was promoted at. You didn’t initially reply to my emails and instead just spammed me with more misleading promotions.

Vastaus yritykseltä thesabercompany
SaberTheory kept me updated when it…
SaberTheory kept me updated when it came to my order and let me know if the lightsabers I ordered were gonna be later than expected. Would definitely recommend them!
I had questions about promo codes and…
I had questions about promo codes and their sabers. I got a quick answer and the representative was fast and thorough with their answers. I have 3 sabers from Saber Theory and plan to purchase many more in the future!
Beautiful product
Beautiful product, very easy to use.
The customer support was very responsive.
The delivery was on track and very easy to track.
Only received half the order
I placed an order during the buy one get one free offer, the first problem was that they emailed me a week later asking me to select a different saber, as the one we wanted was no longer available. We did this, paid even more to make up the difference, and waited for delivery.
When the package arrived it contained the "free" saber, and when I contacted them to address this they wanted a video showing the unboxing of the package. After this I am still waiting for the problem to be resolved.
Overall, it is a very bad experience, and all we got was a very expensive "free" saber which is not even the one we wanted.
Great saber
First time buying from them wanted a cheap saber that I could do spin work with without damaging my replicas. This saber didn't disappoint if you're a seasoned saber spinner or a initiate in saber tricking it's a good spinner! It got here in under 12 days shipping was super fast.
Support was great when I was confirming my address and they care about the customer
Great service and deal's
I love the sale of buy one get one it's what drew me in and now that I have them here each one of them are beautiful and the service was quick shipment was quick and no issues good job everyone thanks
SaberTheory review
SaberTheory not only have high quality products, but their customer service is fantastic as well! My friend loved his birthday present!
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.







