The Runners.ae team represents among the highest levels of customer service I have experienced.. I really appreciate all the efforts Mr.Ishaq made to resolve my signing-in ordering issues. And after t... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I was waiting for a week with no any update on my order, and when i contacted them I came to know that the item i ordered is damaged and it will not be delivered. With no any notification or update or... Näytä lisää
1. Good offers to choose from 2. Prompt delivery 3. Clear updates 4. Wanted to exchange for a bigger size. Ms. Mani was so helpful with clear directions and options; Door delivery or visit the sho... Näytä lisää
Yritys on vastannut
I ordered trail runners online for my son as a Christmas gift. They arrived the next day which was awsome, but wrong size. ( He has UK size 14 feet) His size was sold out, but Mani from Runners Outle... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
## OUR STORY More than two decades ago, we opened the doors to our first retail store in Dubai, bringing together sporting goods and equipment from some of the world’s leading brands. Over the years, our passion for sport led us to discover something special about running. It is one of the most accessible sports in the world. You don’t need a team, a court, or expensive equipment to get started. All you need is a pair of running shoes, the right gear, and the desire to take that first step. That passion became the foundation of **Runner’s** — stores created specifically for people who run. Today, we believe that **if you run, you’re a runner.** It doesn’t matter whether you run 100 metres or 100 kilometres. Whether you are stepping out for your very first run, building towards your next personal best, or competing at the highest level — you are part of the running community. And wherever you are on your journey, **we’re here to help you go further.** From finding the right shoes and gear to understanding what works best for your feet and your running goals, our aim is simple: **to make every run a better one.** ## OUR MISSION ### **Are you running in the right shoes?** Finding the right running shoe is about more than choosing a brand or a style. **It starts with understanding you.** At **Runner’s UAE**, our team is here to help you find footwear that suits your feet, your running needs, and your goals. We look at factors such as your foot shape, arch type, comfort preferences, and how you run to help guide you towards the right footwear — whether you have **flat feet, neutral feet, or high arches**. Because there is no single shoe that is right for every runner. **The right shoe is the one that works for you.** Whether you’re buying your first pair of running shoes or looking for your next performance shoe, our team is here to help you make a confident choice. ### **Run your way. We’ll help you find the right way to run.**
Yhteystiedot
Yhdistyneet Arabiemiirikunnat
- 042500990
- info@runners.ae
- runners.ae
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 71 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Easy order and fast delivery
Mentioned the item will be delivered on…02/03/2024
Mentioned the item will be delivered on the 2nd of March while its the 3rd of March today and I don't where the item is nor have I been updated.
Worng order received!
Worng order received!! The app's was not updated properly, difficult to reach someone to raise complaint
Bad Impression
There are so many choices to choose from but sizes are very limited also delivery charges for delivery 15aed and for return 30aed which is really annoying, no other websites charges same
Very good e-shop
Very good e-shop. But too much letters in your e-mail newsletter. Especially trigger letters very annoying. Please make a limit for send it. Around one letter per week. Thank you!
A Disconcerting Shopping Experience
I'm disappointed with the service as my order was canceled due to size unavailability, despite the website indicating availability. The lack of timely communication added to the inconvenience. I hope for improvements in inventory accuracy and communication protocols.
very helpful online team!!
Never buy aything from this Company
Never buy aything from this Company. Irresponsible & tricky! I have placed an order for 2 shoes; never received! Send several emails with no response! Called them, they have given one tracking number, unable to track! They use SHIPA! If the Company did not hand over the parcel, how can the shipping Company deliver it! I have lost hope now! Will keep chasing....... Never buy anything from this Company!
Very bad experience with Transportation…
Very bad experience with Transportation company, shipment not received and I'm not able to speak with customer service
In time, security
Difficult to get your money back
Needed a bigger size, website said it was in stock, so requested a replacement but then advised out of stock. Second time that this has happened to me with runners.ae, won’t be ordering again. Messaged them a few times now asking for the amount to be returned but no one responds, so now have credit with them but no point in ordering if items shown on website are not in stock. Be nice if they could at least reply to my emails, even nicer if they returned my money or their inventory was accurate……
I still did not receive my order
Non fulfillment of my order…
I received an email from you that you will not be able to fulfill my order. If you didn’t have the stock then you shouldn’t have taken the order. This kind of service is unacceptable.
The worst service i have faced yet
The worst service i have faced yet. If i were you i would order from any other app or website except this website, so far literally the worst service i have faced and the worst customer respect i have experienced.
It has been 7 days since the expected delivery date and they keep rescheduling and postponing the delivery without contacting me, they keep blaming me for an invalid address and phone number, they blamed me for not answering the phone while no one called or contacted me on any platform to ask again or make sure of my address and phone number, although my address and phone number are clearly stated in the order details.
Worst return i ever had and i will…
Worst return i ever had and i will never order again
If there was less than one like zero
If there was less than one like zero, I would award it. I would NEVER use this shop again. I ordered from Saudi Arabia, was told my purchase would arrive on Monday. Monday came, no order. Contacted the shipping company, was told everything was fine. Contacted runners ae, told everything was fine. Wednesday came, still nothing, contacted the shipping company to be told there was an issue of ‘impersonation’ and that I must deal with runners ae. Have no idea what that means so I contacted the company. Got a useless email to say that the problem was with the shipping company. Several emails, phone calls and WhatsApp messages later, I was told the shipping company needed a copy of my Saudi Residence ID. This was on Thursday. Later in the day, I had a phone call from the shipping company to say my order would take another 3-4 days. UNBELIEVABLE! I don’t believe that a reputable company wouldn’t know that shipping to Saudi would be an issue and documents would be required.
Fast delivery
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