I first shopped at Rufford’s in Harrogate in April and was so impressed with the staff, the quality of the clothes and overall experience and was happy to hear there was a store in Garstang closer to... Näytä lisää
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Easy to order. Up front about postage/ returns costs. Very fast (next day) delivery. I had to return as the jacket was too big and the refund was processed in days
The whole experience was so easy. Found the product i wanted at a great price, placed the order, it came a few days later as scheduled. Thats all you need in an on line transaction! There was one... Näytä lisää
It took the assistant a good 15 minutes to issue a gift voucher. She was familiar with the process not sure if she was new or not. I was surprised that it was just a small business type card with th... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
At Rufford's, we believe great clothing should be built to last, offer exceptional quality and help you feel your best, whether you're heading into the countryside, travelling, or simply enjoying everyday life. As an independent British retailer, we've been helping customers find clothing, footwear and accessories they'll love for years. Our carefully curated collections feature some of the world's leading country and lifestyle brands, including Holland Cooper, Barbour, Fairfax & Favor, Dubarry, GANT, Schöffel, R.M.Williams, Le Chameau, Ariat and many more. Shopping with Rufford's is about more than the brands we stock. We pride ourselves on offering honest advice, friendly service and a personal shopping experience both online and in-store. Our knowledgeable team is passionate about helping customers find the right fit, the right product and the right style, without pressure. Whether you're looking for technical outerwear, premium country footwear, everyday casual wear or timeless wardrobe essentials, we carefully select products that combine quality, style and performance. Customer satisfaction sits at the heart of everything we do. From fast dispatch and carefully packaged orders to responsive customer care and hassle-free returns, we're committed to making every shopping experience as enjoyable as possible. We're proud that so many of our customers return to shop with us time and again, and we genuinely appreciate every review we receive. Your feedback helps us continue improving and delivering the level of service that Rufford's is known for. We look forward to welcoming you online or in one of our stores soon.
Yhteystiedot
119 Garstang Road, PR3 0PH, Preston, Yhdistynyt kuningaskunta
- 01995 640790
- info@ruffords.co.uk
- ruffords.com
4,7
Erinomainen
43 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
What a fantastic company
Easy to order. Up front about postage/ returns costs. Very fast (next day) delivery. I had to return as the jacket was too big and the refund was processed in days
8. syyskuuta 2026
Oma-aloitteinen arvostelu
Great service
Website very easy to navigate
Purchase beautifully packed and delivered quickly
1. syyskuuta 2026
Vastaus yritykseltä Rufford's
Thank you so much for your lovely review, Helen! It’s lovely to hear you found our website easy to use and that your order arrived quickly and beautifully packaged – that’s exactly the experience we strive to achieve for every Rufford’s customer.
We really appreciate you choosing to shop with us and hope to welcome you back again soon!
Best wishes,
Team Rufford’s
A great shopping experience
I first shopped at Rufford’s in Harrogate in April and was so impressed with the staff, the quality of the clothes and overall experience and was happy to hear there was a store in Garstang closer to home.
Again a great experience with helpful staff, a store that is clean and well presented and a great choice of clothing. I will recommend and shop here again.
6. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rufford's
Thank you so much for such a lovely review, Nicola! It’s wonderful to hear you’ve now visited both our Harrogate and Garstang stores and had such a positive experience at each.
We’ll be sure to pass your kind comments on to both teams. Thank you for recommending Rufford’s and for choosing to shop with us – we look forward to welcoming you back again very soon!
Best wishes,
Team Rufford’s
Great products,great prices,great…
Great products,great prices,great communication !
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rufford's
Thank you so much for the fantastic review, Martin! We’re delighted you were happy with your purchase, our prices and the service you received.
We really appreciate your support and look forward to welcoming you back to Rufford’s again soon!
Best wishes,
Team Rufford’s
Great product at a great price but delivery let down
Great product at a great price. But ordered next day delivery at extra cost which then took 5 days to arrive.
8. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rufford's
Thank you for your review, Simon. We’re pleased you were happy with your purchase and the price, but we’re very sorry that the delivery let your experience down.
Your order was dispatched from us the following day on the next-day service as requested, but unfortunately it then experienced an unexpected delay within the courier network. We completely understand the frustration, particularly when you had paid extra for next-day delivery.
As you didn’t receive the next-day service you paid for, we’ve refunded the difference between our standard and next-day delivery charges back to your original payment method.
We’re sorry the delivery didn’t match the service you expected on this occasion, and we hope this goes some way towards putting things right.
Best wishes,
Team Rufford’s
Beautiful store
Beautiful store, always well-stocked with all sizes available so I never miss out! The team are absolutely lovely and always so helpful. Highly recommend! 💖
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rufford's
Thank you so much for such a lovely review, Laura! 💚 We’re delighted you enjoy visiting the store and that you always find plenty to choose from. Your kind words about the team mean a lot too – I’ll be sure to pass them on!
Best wishes,
Team Rufford’s
Excellent service from this company
Excellent service from this company, I oredered at 1pm & order delivered the following day…packed so carefully too. Full marks to Ruffords.👏👏👏👏👏
4. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rufford's
Thank you so much for the wonderful review, Denise! We’re delighted your order reached you so quickly and that you were pleased with how carefully it was packaged. We’ll be sure to pass your lovely comments on to the team – they’ll be thrilled with the full marks! 😊
We hope you love your purchase and look forward to welcoming you back to Rufford’s again soon.
Best wishes,
Team Rufford’s
Helpful staff
Helpful staff. great choice of clothing, shoes and accessories.
Lovely changing rooms
Just a beautiful shop
29. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rufford's
Thank you so much for your lovely review, Anne! We’re delighted you enjoyed your visit and loved the choice of clothing, footwear and accessories, it’s wonderful to hear your kind comments about the shop and our team too.
We hope to welcome you back to Rufford’s again very soon!
Best wishes,
Team Rufford’s
Friendly and helpful staff
Friendly and helpful staff. Great range of clothing to choose from. Here’s hoping they get Paul Smith gear soon…
29. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rufford's
Thank you so much for your lovely review! We’re delighted you found the team friendly and helpful and enjoyed browsing our range.
We’ll certainly pass your Paul Smith suggestion on to the team – we always love hearing which brands our customers would like to see at Rufford’s!
We hope to welcome you back again soon.
Best wishes,
Team Rufford’s
I was out in Harrogate and passed the…
I was out in Harrogate and passed the shop. I thought oohh this looks nice so my husband and I went in. I saw a lovely pink dress and a white pair of linen trousers. The lady came over and asked if I needed any help so I said yes I’ll have these please. She replied do you want to try them on. I replied no thank you I’m going to watch Newcastle play would you be able to send them to my address. She said I’ll check with my manager she did and said that would be fine I wrote my address down my husband paid for them and a few days later they arrived at my home beautifully packaged. Both ladies in the shop were very helpful and it was a very quick and pleasant experience. I will be back again.
29. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rufford's
Thank you so much for such a lovely review, Jeanette! We’re delighted you discovered our Harrogate store and that the team could make everything so easy for you. It’s wonderful to hear your purchases arrived safely and beautifully packaged too.
We’ll be sure to pass your kind words on to the ladies in Harrogate – they’ll be thrilled to hear them. We hope you love your new dress and trousers, and we look forward to welcoming you back again soon!
Best wishes,
Team Rufford’s
Vastaus yritykseltä Rufford's
Thank you for your lovely review! We’re so pleased you were happy with your experience and found our product descriptions helpful and accurate. We hope you enjoy your purchase and look forward to welcoming you back to Rufford’s again soon.
Best wishes,
Team Rufford’s
Not familiar with the process.…
It took the assistant a good 15 minutes to issue a gift voucher. She was familiar with the process not sure if she was new or not.
I was surprised that it was just a small business type card with the receipt attached. I expected something more for the type of store it is.
28. elokuuta 2026
Vastaus yritykseltä Rufford's
Thank you for taking the time to leave your feedback, Pam. We’re sorry the process took longer than it should have, and we’ll be reviewing this internally with the team to make sure purchasing a gift voucher is a much smoother experience.
Your feedback on the presentation is really appreciated. We’re actually in the process of redesigning our in-store gift vouchers and packaging to create something that feels much more special and reflective of the Rufford’s experience, which we’re excited to introduce soon.
Thank you again for your feedback, it’s genuinely helpful as we continue to improve.
Best wishes,
Team Rufford’s
Vastaus yritykseltä Rufford's
Thank you so much for your lovely review, Janet! We’re delighted you enjoyed your visit and found the team helpful. We hope you love wearing your new dress and look forward to welcoming you back to Rufford’s again soon!
Best wishes,
Team Rufford’s
Barbour jumper
Placed the order the day before we came back from holiday and discovered it would be delivered the next day ! !
After a phone call they managed to delay the order for a few days until we were home.
All delivered promptly thanks to the ladies at the office 👍
26. elokuuta 2026
Vastaus yritykseltä Rufford's
Thank you so much for the lovely review, Phil! We’re really pleased the team could help rearrange the delivery and make sure everything arrived safely once you were home. We hope you’re delighted with your order and look forward to welcoming you back to Rufford’s again soon.
Best wishes,
Team Rufford’s
Friendly place to go!
Friendly place to go!
Great clothes, great prices and always a lovely welcome 😊
22. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rufford's
Thank you so much, Kim! It’s lovely to hear you always enjoy visiting us 😊 We really appreciate your kind words and look forward to welcoming you again soon.
The Rufford’s Team
Good all round
Easy to order, quick delivery quality product
20. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rufford's
Thank you, Janet! We’re so pleased you were happy with your order and delivery. We really appreciate the lovely review.
The Rufford’s Team
What’s not to like
Easy to order and fast delivery…what’s not to like.
19. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rufford's
Thank you so much, Ina! We’re really pleased everything arrived quickly and hope you love your order.
The Rufford’s Team
Online ordering
Great website, easy payment options, quick delivery and communication, highly recommended
9. elokuuta 2026
Barbour for men in proper sizes,good…
Barbour for men in proper sizes,good selection of Holland cooper for my wife amongst other great makes always pleasant staff and helpful and now we have gent amongst them
15. elokuuta 2026
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