Big warranties/ Row.co.uk Been paying for months for laptop insurance including accidental damage. Laptop screen cracked randomly and i made a claim. They rejected the claim saying i couldnt explain h... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Signing up with Row.co.uk was surprisingly easy. The process was straightforward: I had an initial question, I called up and spoke to Roseanne who assured me with comfort, authenticity and consistency... Näytä lisää
Yritys on vastannut
Had trouble adding an appliance on the web portal. Spoke to Rosanna who was most help full. Although there were a few hiccups she worked her way through the procedure and kept me informed of every... Näytä lisää
Yritys on vastannut
I have insured my phones with row for over 7 years, fortunately never needed to claim . However when I purchased a iPhone recently and wanted to swap my policy over I found it a bit disappointing a... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
As one of the most competitively priced insurance providers in the UK, Row.co.uk secures the best value deal for you by diving a little deeper than our competitors into the cover provided. We go absolutely quackers for great customer service - it is at the heart of anything we do! From providing comprehensive coverage at a great price, to our easy to use site and friendly advisors, we stand out from the crowd. Find out why our customers love us by getting a quote on a Gadget, Mobile Phone, TV, Appliance, Home Emergency or Boiler cover policy.
Yhteystiedot
Enterprise House, 21 Oxford Road, BH8 8EY, Bournemouth, Yhdistynyt kuningaskunta
- 0203 411 9409
- customerservices@row.co.uk
- row.co.uk
3,8
Hyvä
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 38 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I would give -0 stars if possible
I would give -0 stars if possible. This pathetic company has taken over 3 months to process a simple claim for my phone's cracked screen. I had to pay £200 for the repair. Row was charging me £30 a month for another device that's not even covered. I need my phone for work, now I must send it in for repair, and they don't even offer a loan phone. This is the worst insurance policy ever. It would have been easier to pay Samsung directly to fix the screen. Avoid Row device insurance at all costs, save yourself time, money and less hassle. They quick to take the money, but the service is despicable.
1. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Row.co.uk
Cheers for this. Glad we could keep things simple and quick for you.
The Row Team
Vastaus yritykseltä Row.co.uk
Good Morning,
Thank you for your 5-star review, we truly appreciate your lovely feedback. Please don't hesitate to contact us if there's anything we can help with.
Kind Regards,
Row Customer service team
Vastaus yritykseltä Row.co.uk
Good Afternoon,
Thank you for your 5-star review, we truly appreciate your lovely feedback. Please don't hesitate to contact us if there's anything we can help with.
Kind Regards,
Row Customer service team
Easy to navigate website
The insurance was super easy to set up without too much information being requested
13. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Row.co.uk
Good Afternoon,
Thank you for the great feedback! I'm glad you found taking out insurance with us so easy! Please feel free to give us a call if you have any questions at all.
Kind regards,
Row Customer service team
Everything is good about thus company
Everything is good about thus company, easy and efficient
11. joulukuuta 2024
Vastaus yritykseltä Row.co.uk
Good Afternoon,
Thank you for the great feedback! I'm glad you found taking out insurance with us so easy! Please feel free to give us a call if you have any questions at all.
Kind regards,
Row Customer service team
Vastaus yritykseltä Row.co.uk
Good Afternoon,
Thank you for your 5-star review, we truly appreciate your lovely feedback. Please don't hesitate to contact us if there's anything we can help with.
Kind Regards,
Row Customer service team
Vastaus yritykseltä Row.co.uk
Good Afternoon,
Thank you for your 5-star review, we truly appreciate your lovely feedback. Please don't hesitate to contact us if there's anything we can help with.
Kind Regards,
Row Customer service team
Amazing for a few quotes
Amazing for a few quotes, really cheap, overall recommend.
5. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Row.co.uk
Good Afternoon,
Thank you for your 5-star review, we truly appreciate your lovely feedback. Please don't hesitate to contact us if there's anything we can help with.
Kind Regards,
Row Customer service team
Really cheap for 3 quotes a month
Really cheap for 3 quotes a month. Amazing servic. love this website.
5. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Row.co.uk
Good Afternoon,
Thank you for your 5-star review, we truly appreciate your lovely feedback. Please don't hesitate to contact us if there's anything we can help with.
Kind Regards,
Row Customer service team
Easy and straightforward to set up
Easy and straightforward to set up, will definitely recommend to my friends
30. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Row.co.uk
Good Afternoon,
Thank you for the great feedback! I'm glad you found taking out insurance with us so easy! Please feel free to give us a call if you have any questions at all.
Kind regards,
Row Customer service team
Very quick and easy to set up.And…
Very quick and easy to set up.And always send thank you email for beening with them
16. marraskuuta 2024
Vastaus yritykseltä Row.co.uk
Good Afternoon,
Thank you for your 5-star review, we truly appreciate your lovely feedback. Please don't hesitate to contact us if there's anything we can help with.
Kind Regards,
Row Customer service team
Seems easy to sign up and get a quote
Seems easy to sign up and get a quote, picked this company over any other as 24hour replacement if stolen ,
Hope if I damage it it gets sorted fast
Fingers crossed never need to make a claim
20. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Row.co.uk
Good Afternoon,
Thank you for your 5-star review, we truly appreciate your lovely feedback. Please don't hesitate to contact us if there's anything we can help with.
Kind Regards,
Row Customer service team
Prompt and helpful service
Ollie was super helpful and answered all my questions, sorting out my policy within 15 minutes. I’ve been with Row for over three years now and have no intention of moving anywhere else.
11. marraskuuta 2024
Oma-aloitteinen arvostelu
Good all-round service
Took details and promised to call back, and did as arranged. Friendly and helpful, and sorted the matter efficiently.
11. marraskuuta 2024
Oma-aloitteinen arvostelu
Great price
Great price, far more competitive than the firm i was using. Good communication and follow up.
2. marraskuuta 2024
Vastaus yritykseltä Row.co.uk
Good Afternoon,
Thank you for the lovely feedback, we are always happy to help!
Kind regards,
Hanna
Had trouble adding an appliance on the site portal
Had trouble adding an appliance on the web portal.
Spoke to Rosanna who was most help full.
Although there were a few hiccups she worked her way through the procedure and kept me informed of every step.
It was a pleasure to speak to Rosanna and have every thing explained, excellent customer service.
31. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Row.co.uk
Good Afternoon,
Thank you for the great feedback for our agent Rosanna! Im glad she was able to assist you in adding more appliances onto your policy.
Please let us know if there is anything else we can help you with.
Kind regards,
Hanna
Quick, easy and for a good price
Just ensured two tablets for a fantastic price! Quick, easy and hassle free process! Cover looks great as well.
29. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Row.co.uk
Good Afternoon,
Thank you for the great feedback it is always appreciated!
Kind regards,
Hanna
Very easy to join and a brilliant price…
Very easy to join and a brilliant price I can afford.
11. lokakuuta 2024
Vastaus yritykseltä Row.co.uk
Good Afternoon,
Thank you for the great feedback it is always appreciated!
Kind regards,
Hanna
I highly recommend this business.
He was helpful, patience and also customer friendly.
11. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Row.co.uk
Good Afternoon,
Thank you for the great feedback it is always appreciated!
Kind regards,
Hanna
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