Rootana Arvostelua 50

Expected better.

Paid for DPD delivery but for some reason despatched with Yodel (who, as usual, have failed to deliver).

Customer services don't respond to emails and no phone number seems to exist to speak to someone.

**Edit**

Being fair, once contact was eventually made with customer support, they quickly did everything they could do to rectify Yodel's incompetence and very quickly dispatched a replacement order via DPD which arrived safely next day.
Thank you for sorting Yodel's mess out!

A good quality product, very decent. I placed the order, but it never arrived. I believe it was an error on the part of the British postal service, Royal Mail.

Even so, Rootana responded in a very responsible and empathetic manner, helping me and replacing my order without any issues. I believe it is a company with strong ethics, empathy for its customers, and good values and principles.

Now that I have tried their product, I find it to be excellent. I highly recommend it not only for its quality but also for the company's values and ethics.

Huel took me down a curious path. But Huel spend all their money on advertising and their shakes taste iffy and can rough up your tummy.

When I found out about Rootana, and I read through their website, I thought too good to be true? I'm hooked. Almost tempted to contact you directly and have a chat about creating an improvised off the cuff Social Media account where I bring this magic powder along with me on my travels. I blend it with water and ICE and Oat/Almond milk. A lot of the time blend it with a Banana and a big dollop of peanut butter. I also sometimes add a little Vanilla natural protein powder for a flavour boost.

Rootana fills me with energy and helps me with my high metabolism, giving me an extra meal in between meals to maintain weight. I can carry it around with blended and in a flask. Or the Powder in a Zip bag with my shaker when I go on an adventure. I don't know how else to put it. A refreshing magical milkshake?

Bravo to you and your team. I really hope you are building up on your marketing plan because this stuff should be in the supermarkets ! I wanna see it everywhere rock n roll

I give Rootana 5 stars, because the taste, texture and nutritinal values are excellent.

I bought it off an internet recommendation, and I am extremely surprised.

The Dark cacao is my favorite out of all the flavors, truly rich and authentic, without the artificial taste that other brands offer. It's clear that they use real cacao.

Also love the fact that they have no artificial sweeteners, since I'm a little concerned about the long term effect in health. That said, I would love a gluten-free version.

I love this product for my husband as it keeps his weight up where it should be with him having diabetes and also for helping build protein. Rootana is a lifesaver. Thanks for all you guys do, as for a lot of is, this product is so important! We love that its plant based! Be blessed!

I had one of my subscription shipments botched. The bags were ripped open, so powders were all over the box. I contacted customer service, and they gave me the option for a refund or a new shipment. I appreciate the flexibility she gave me.

2 Reasons for this review.
First the website is slow and buggy. Idk why nobody is talking about it. I tested it on different browsers hardware even with VPN. The cart is saving throw tabs. When you want to cancel something it doesn't reset to having empty cart. Removing something doesn't necessary lead to actually removing the item before purchasing. Paypal tab not working when your logged in. Some words are not in german when the entire website is supposed to be in german.

Now the second reason is. That I created a ticket on second january if Rootana want know the request number it's 1028 and up to today not a single answer. Maybe it landed in the spam folder but then the question comes how does this happen with a email which is from a normal email with 0 links.

EDIT: The confusion about Paypal happens because the website is telling that you can pay with Paypal although you clicked on the Abo button.

EDIT2: After this post some things got addressed

I really like Rootana. It is very filling and isn't overly sweet. I drink a shake every morning and it keeps me full. I mix mine with soy milk instead of water.

Unfortunately zero stars was not an option. My husband ordered and was excited about the product. Was estimated to arrive almost two weeks ago and has yet to arrive (ordered shipped in two days via priority mail. Expected in 2-3 working days.) Tracking still states that USPS is awaiting package. No movement in tracking in over two weeks. Attempts to reach customer service by email have not been answered. Horrible customer service.

I bought this as an alternative to Huel as I don't like Huel's subscription model and they use caffeine in the black edition. I was a bit worried this would taste different. And it does in a good way! This tastes much better - a natural taste rather than a gloopy artificial taste. I use the original and add some frozen berries. I do make mine up in a blender so can't comment on how to use it if you shake it. It blends up really well into a milkshake consistency. Delicious as a lunch replacement.

I have found in Rootana an amazing ally to begin my workout routine. It’s delicious, nutritious and very easy to prepare.

I drink it with the confidence that my body is getting what it needs. Also I love that is vegan!!

I have had ample experience with meal replacement shakes from the likes of Huel to YFood shakes.

In Rootana, I've found what I've been looking for all this years, a shake that doesn't get boring after a while. I think that this might be due to the subtle flavor, which is more palatable in the long run. I definitely don't miss the strong artificial flavors and the aftertaste of the sweeteners.

Dark Cacao is my favorite, but Vanilla is a must have if you want to use the shake regularly. It's the best one to mix.

It's a little bit more expensive than the competition, and that's a tough ask for some, but for me the difference on how it makes me feel is worth it.

Super easy, super filling, super cost effective (my bag lasted through more meals than what was even listed).

Took me a few days to get used to the taste, but once I added ice with it, and got used to it, it tastes AMAZING. I crave it now, especially because it fills me up way longer than any other meal. I love to have it for breakfast personally.

I had a problem with shipping, emailed the Rootana support team, they were super understanding and sent out another bag to me within a few hours.

Super tasty and practical

We discovered it and we love it. The easiest and most convinient way to get all thw nutrients you need in a tasty shake.

Great customer service! I received a quick reply when I had a question.

I have tried at least 5 different meal replacement shakes over the last 5 years and Rootana is my favorite, as it is real food and tastes like real food, does not use artificial sugars, has sufficient calories to make it worth drinking and is fairly priced. I have a monthly subscription for both Dark Chocolate and Vanilla; both have a great taste that is not overly sweet with no aftertaste. I sometimes use for lunch, sometimes for dinner. Unlike other shakes that I have tried, I haven’t had any digestive issues and Rootana fills me up. The optional scoop makes it easy for me to get consistent results when measuring and shaking the product.

I want to give a shout-out to Cathy in customer service who is awesome. My bags always ship on time, and I normally receive them within 2-3 days of shipping. I had some questions about my subscriptions, and she answered them immediately.

Highly recommended.

I just finished my first bag. I had the original and chocolate.

I'm not really particular about the taste because I care more about the health benefits. Drink it every morning for my breakfast and it lasts me throughout the day.

The customer service is amazing! (Cathy helped make adjustments to my order THE DAY BEFORE it shipped). That says a lot about the team. Thank you Cathy.

The only area for improvement I would say is consistency with the measurements. The pouch says a recommended serving size but the size says scoops. I understand the company has its own scooper but when you see 3/4 cups (pouch) or 4 scoops (site), you'll now have to relly on weigh.

Other than that, great work team!

Rootana offers a nutritious, clean product for those seeking a nutrition shake to supplement their diet. It is challenging to find a nutrition shake without zero calorie sweeteners like stevia, monk fruit, or sucralose. Rootana nutrition shakes were one of the only options I found without artificial ingredients or zero calorie sweeteners. All three flavors (original, vanilla, and chocolate) are wholesome. They are not overly sweet like many other shakes on the market. The oat flavor present in the shakes is very satisfying and delicious. The consistency of the shakes is thick which I do prefer over thin nutrition shakes. I also like the fact that the nutrition shakes are sweetened lightly with coconut sugar. The added sugar per serving is low, so it is very easy to incorporate Rootana daily into my diet. Overall, I am thrilled to have found Rootana nutrition shakes. I have shared them with my sister, and now she is equally as hooked. Finally, their customer service is superb! My orders always ship ASAP and arrive within 2 - 3 business days.

I am thrilled with Rootana's product. It tastes good, is easy to make, can be mixed with fruit for a delicious smoothy. I was having trouble maintaining my weight, but using Rootana has stabilized that.

Im glad to choose rootana product. Taste amazing,and also the portion of the bags are huge!!! Special thanks to cathy for helping me with my order.