ronin.pk Arvostelua 20

I bought ronin r8 and it randomly started malfunctioning. After that I contacted customer support and sent my product back. They said the issue was due to water damage but there was no contact with water the watch lasted only around 6 months and every since I bought the watch it had issues. First issue there was issue with software and then the lcd for which they put the blame on me that it was not working due to water damage. Terrible product. Before this I got ronin r2 which lasted a week only and then I returned it from shop I bought it from. Not recommended at all, customer support only has excuses

Excellent highly recommend
Excellent company

Very Disappointing Experience with Ronin

I had a really bad experience with Ronin’s service. I ordered a Ronin R-5 handfree on 07-02-2026, and it was supposed to be delivered by 09-02-2026. However, when I tracked my order, the status showed “Delivery Attempt Failed”, which is completely unacceptable.

No rider ever contacted me, and I did not receive any call or message regarding the delivery. This clearly shows poor delivery management. After that, I contacted Ronin’s helpline, hoping for proper support, but unfortunately, their response was very disappointing. They failed to provide any clear or reasonable explanation and simply blamed their third-class courier company.

Ronin spends a lot of money on advertising, but if they invested even a small portion of that budget into customer support and delivery management, situations like this would not happen. Using an unreliable courier service and then not taking responsibility is extremely unprofessional.

There is no proper customer support, no accountability, and no concern for the customer’s time. I expected much better service from a brand like Ronin, but this experience has completely changed my perception. I would not recommend Ronin to anyone unless they seriously improve their delivery system and customer support.

Itni bakwas service hay kay main aap logo ko bta nahe sakta agar kaha jay na third class company's main ic ka shumar number one per jay ga one week say ziyada time ho gya hay payment bhi kar de hay but group main koi reply he krta pata nahe company waly sab maaar gay hain
Khuda ko jan deni hay kitny din msgs kar raha hoon but koi reply he nahe krta

I bought ronin eminence ear buds. Worst experience. ANC is like shit. Dual connectivity is shit. Don't work fine at all. Once its turned off i n case of no use, there is no way to turn it on without putting in case. Need to wait for 5 seconds for connection. I dont know about window and android. but it is shit with mac and iphone.

I had sent my Ronin handsfree for replacement but the team is not responding at all. Neither they are replying on WhatsApp nor attending calls. My order #154128 (Muhammad Osama). It’s been very disappointing to see such poor after-sales service. I trusted Ronin for quality and support, but the experience has been extremely frustrating. Please improve your customer service and resolve my replacement issue.

Extremely Awful experience. Whoever read this, make sure don't place order at all or order through COD and never pay them anything in advance. their customer support is 1/10 and they use leopard courier service which is another nail in coffin.

I’ve been trying to reach your support team since 7th August 2025 but got no response on email, WhatsApp, or phone. You advertise a 5% extra discount on advance online payment and an additional 10% discount on same-day purchase, but neither was applied — I was charged the full amount.
If this is the service for a simple billing issue, I can’t imagine how warranty or real support cases will be handled. Very disappointing experience from a company claiming to be #1.

Scammers, dont ever place order with them they will never ship . They claim they are lumber 1 in Pakistan

My parcel was dispatched by the Ronin through Leopards Courier Services (Pvt.) Ltd.
Issue is that leopard courier guy has marked the order as delivered but I have not received it yet nor any agent of Leopards Courier Services (Pvt.) Ltd. contacted me for the delivery.
Ronin Order No : 166575
Consignment No. : KI7505379344
Order was paid in full thats the only issue and now both Leopards Courier Services (Pvt.) Ltd. and Ronin support are ignoring my call and issue.

What matters to me the most is the quality of the products, and honestly, RONiN's products are really impressive in terms of quality. From battery backup to durability, everything is top-notch.

Amazing experience with Ronin powerbank. Never experienced, that powerbanks can do fast charging as well. Pretty impressed.

I recently had a very disappointing experience with RONiN. I placed an order expecting timely delivery, especially since they are located in the same city. However, it has been over 10 days without any updates on my order status.

What’s more frustrating is the lack of communication from their team. I reached out via email to express my concerns, but I received no response, which shows a concerning level of interest in customer service.

In comparison, competitors like ZERO and SEVENTON manage to deliver their products within 48 hours, making RONiN's performance even more disappointing.

Overall, this has been the worst experience I’ve had with an tech Company, and I will be reconsidering my recommendations to friends and family based on this experience.

Great Experience with Ronin
First of all, I would say that Ronin is a very reliable brand that not only invests in ads but also values its customers. The reason I say this is that I ordered an R9 handfree last week, but it wasn’t working. I gave them feedback, and one of their agents, Muhammad Sarim, reached out to me. He listened to my issue very carefully and sent me a new handfree, which was great. I would like to thank Ronin for valuing its customers so much.

I’m honestly disappointed with my experience at Ronin.pk, and I feel compelled to share my ordeal so others don’t go through the same frustration. Let me break down what happened in detail:
I recently purchaced a product that was advertised as “premium quality” – a pair of hand-free earphones. The product description made big promises: crystal-clear sound, durable build, noise cancellation, and long-lasting. Naturally, I was excited and didn’t hesitate to spend extra because I believed I was getting a high-end product.

The handfree stopped working after a few weeks.

It’s sad to see a company prioritizing profit over honesty and quality. Ronin.pk might look professional on the surface, but based on my experience, it’s all a facade. Selling fake products at inflated prices.

If you’re thinking of shopping here, please reconsider. Save your money and your time.

Using ronin products since 2 year smart watch and earbuds they work fabulous

i purchases r9 handfree from their site.uska mic theek 7 din baad kharab ho gya customer care waly baat hi nhe sunty.do not recomended.

I recently purchased a phone from Ronin. It has a terrible sound quality, and using it causes headaches. When I asked for a refund, they refused to listen to me.

good Pakistani brand and for the price their ear buds aren't bad

I love to say that the Ronin smartwatch and wireless earbuds are a dynamic duo! The smartwatch boasts a sleek design and useful features, while the earbuds deliver superb audio quality. It's a perfect blend of style and functionality.