Bought a gift box on the airplane with Rodial highlighter included. Highlighter applicator was broken. I contacted customer services and provided all details of the purchase and their product. I was t... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Purchased stunning cream from site, Disappointed on receiving it, cream was unboxed ( bought previously and came in its box) considering the cost of this high end cream - packaging is part of the ex... Näytä lisää
ΘΑ ΠΕΡΙΜΕΝΑ ΑΠΟ ΜΙΑ ΕΛΛΗΝΙΔΑ ΠΑΡΑΓΩΓΟ ΝΑ ΕΧΕΙ ΤΑ ΠΡΟΪΟΝΤΑ ΤΗΣ ΚΑΙ ΣΤΑ ΕΛΛΗΝΙΚΑ ΤΙΣ ΟΔΗΓΙΕΣ Ή ΕΣΤΩ ΟΤΑΝ ΟΙ ΣΥΝΕΡΓΑΤΕΣ ΤΗΣ ΒΛΕΠΟΥΝ ΠΩΣ Η ΠΑΡΑΓΓΕΛΙΑ ΠΡΟΕΡΧΕΤΑΙ ΑΠΟ ΤΗΝ ΕΛΛΑΔΑ ΝΑ ΤΗΝ ΣΥΝΟΔΕΥΟΥΝ ΚΙ ΑΠΟ ΕΝΑ... Näytä lisää
Ordered the Dragons Blood mask 50ml on offer @£32. They sent the travel sized one 19ml @£15. All day I have been on WhatsApp while they endlessly refused to admit any wrong or apologise. The worst Cus... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Rodial is a hi-tech, innovative skincare and complexion brand founded in 1999 by entrepreneur and former beauty editor Maria Hatzistefanis. We create targeted products that deliver instant and long-lasting benefits: our results-focused products are loved and used by customers and high-profile names around the world and have been for the last 24 years. With a focus on product innovation and ingredient education, our products are designed to make you look and feel like the best version of yourself. We are a female-led and founded independent brand and live by our values. Maria revolutionised the beauty market with innovative and effective revolutionary ingredients and formulas that speak to the Modern Woman. As a brand, we champion each other and encourage ourselves and our customers to aim high through our products, events, engagements, publications and high-profile partnerships. Our products are available worldwide in 35 countries and over 2,000 prestigious luxury department stores including Selfridges, Harrods, SpaceNK, Neiman Marcus and Blue Mercury. Today, our range includes icons like Dragon’s Blood Sculpting Gel, Banana Lowlighter, Glass Powder and Vit C Brightening Pads as well as in-demand newcomers such as Plumping Collagen Lip Oil, SPF 50 Drops and Collagen Booster Drops.
Yhteystiedot
Yhdistynyt kuningaskunta
- enquiries@rodial.co.uk
- rodial.com
On vastannut 58 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
If there was a 0 it would of been…
If there was a 0 it would of been that.no exchanges.moisturiser too light for my complexion, obviously have to open to see colour.expensive mistake bad service...never ordering again regardless of other products I bought.other expensive brand will exchange ..lesson learnt.be aware before ordering..

Vastaus yritykseltä Rodial.com
Love the product
I was first given the Vit C cleanser as a gift. I used it and loved it. Got lots of compliments on my skin. So I ordered more on the website. I had a small issue with my order, I emailed customer service right away and they took care of everything. I could not believe how fast I my issue was taken care of.
Love, Love, Love ❤️
After reading an article about the Rodial cream that Princess Catherine is rumoured to be using I couldn’t resist the summer sale price to try it out, i do have sensitive skin so always a little worried using something new but I’ve had no reaction whatsoever and love the texture, sinks in quickly and a little goes a long way, too early to see any improvement but so far so good, also tried the Vit C and Oxygen masks which are both excellent and leave skin smooth and soft, I usually use Murad but loving this range and will continue to try different items.
I love the fast service but not the return policy
I love the fast service. I'm disappointed that I can't return the products now that I used them. Not sure why you can't return them. How are you going to know if they work for you or not if you dont try them first?
The banana low light is too light and the blush drops are too shimmery. They enhance all my texture. Pretty but not a good product for mature skin.
Very excited with Rodial
First of all, I love the products themselves. Then, I love the easy way to use them, I am particularly referring to creams that have this "pump up" function on their lid which lets the right amount of product to come out in an easy, practical way. Also, the analytical description at the site of what each product does, lets you choose the right one every time. Last but not least, it is very important that there are sets and opportunities to purchase mini sizes of the products before deciding which one you will get in full size. Well done Maria!!
Taken my money and they deny any order order exists
Placed an order over a week ago . Cost me £110 . No email received to confirm order . Chased them and they deny any order exits or payment taken even though I sent them proof from my bank . So I have no goods and no prospect of a refund. Pure theft .

Vastaus yritykseltä Rodial.com
Perfect face cleanser
Love the product and appreciate the new customer discount.
Rubbish
Rubbish, would not cancel my order even though i ordered the wrong this and alerted them right after placing the order.
Nobody has picked and packed my order in 3 minutes.
What a waste of time and money.
Rubbish small companies like this.

Vastaus yritykseltä Rodial.com
Crème agréable au toucher et nourrit…
Crème agréable au toucher et nourrit bien la peau
Easy ordering
Easy ordering, payment options, quick delivery. I loved the product I purchased!
Fresh look
Items well wrapped and samples were a great addition. Bought rodial drops and the bronzer - bought are fabulous and make such a difference to my skin!
Great customer care
Great customer care, fast delivery and well packaged. I have very sensitive eyes and was worried the Banana Lowlighter would irritate them. So pleased to say it didn't, love both products ordered. Thank you.
Easy to order & fast delivery
Easy to find exactly what I wanted. Easy to order. Fast delivery. Well packaged.
Ho comprato una crema qui su rodial…
Ho comprato una crema qui su rodial magic day gel diamond ottima lascia la pelle bellissima c' e' stato un problema con l " ordine ho contatto il servizio clienti e sono stati gentilissimi e tempestivi nel risolverlo e il pacco e" arrivato in tempi molto brevi sicuro acquisterò di nuovo grazie
Under eye good byel what a blissful products I've…
Well what a blissful products I've never looked to radiant thank you for making these products
Only a few days in using my new…
Only a few days in using my new products but wow what a difference highlighter and contouring can make. Also, impressed with the brushes suggested to use for blending.
Ware okay, keine Proben, Welcome Rabatt ging nicht
Die Kundenbetreuung/ KI ? war bemüht
aber dennoch hat zum einen der 15 % Will-
kommensrabatt nicht funktioniert. Konnte dann ein reduzierten Artikel bekommen. Soweit alles gut. Aber als ich die Ware dann in Empfang genommen habe, merkte ich, daß von den versprochen Testmuster nicht eines dabei war. Das fand ich wirklich enttäuschend, da ich als Kunde auf Proben angewiesen bin. Die gelieferte Ware ist in Ordnung.

Vastaus yritykseltä Rodial.com
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.







