Don’t sell through Robert Bell
We had our vacant property listed with Robert Bell for just over a year and were extremely disappointed with the service. Although there were numerous viewings, we were shocked to discover—during a visit to tidy the garden—that one of their agents was falsely telling prospective buyers that the front door was broken and guiding them through the utility entrance instead. This was simply untrue, and we had to demonstrate that the door worked perfectly. We later learned this had been happening for months, which likely discouraged several potential buyers.
We also requested additional and more up-to-date photos of the property, including a clearer image of the front of the house. We were told this would be done, yet it never happened. When we followed up, we were told “less is more” when it comes to listing photos—an excuse that felt dismissive and unprofessional.
Eventually, we switched to a different agency and were amazed by the improvement in communication and overall service. In our experience, the staff at Robert Bell were unhelpful, dismissive, and at times outright rude. I would strongly advise against using them for sales. However their lettings team are outstanding.
1. huhtikuuta 2025
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