Rise Arvostelua 207

Beware of this company cause once you pay them, even if they will f*** up the order and you would like a refund, they will fight for it. I got my refund from PayPal but it was after I asked to speak with a manager. They are scammers.
It took them 2 months to ship a pair of pants and when I asked for my money back they refused. Thank God for Paypal.
This is the second time I'm leaving this review cause they deleted the first one :)
That was my first review (that they probably paid to be taken down):
On February 10th I purchased One of their gym pants, I even got an email that it was shipped the same day.
Since it is not an express delivery, by the time the package arrived, Putin already bombed the country (I'm from Kyiv, Ukraine) so the post office obviously did not work. I had to run away from the country.
During that time, since no one received the pants it was returned to the seller. They did not even bother to check with me as it to why it was returned.
Today I received another email saying they shipped it again!! I was shocked!! Who In the world sends a package to Ukraine during a WAR?!?
I immediately texted them to change the address to the country l'm currently staying till could go back home and they replied that "it is not possible".
When I asked for a refund they gave me the same answer. I already escalated this case with PayPal for the refund.
Rise has ZERO consideration to their clients.
UPDATE: their excuse is that they shipped it buy they are not specifying when
I ordered it on Feb 10th but they shipped it on April

I love this brand. Their joggers are my fav in the world and all their apparel is high quality and greatly priced.

The Rise Team had great customer service while dealing with my request. I had a product with a printing defect, but I did not realize it until months later. Rise was quick with their replies, understanding and approached this with a good attitude. As a result, they gave me a replacement free of charge, despite the 30 days exchange policy. Thank you Rise!

Great customer service, getting help was super easy!

Fantastic customer service. Got back to me in hours with an order modification for something I placed almost 2 days ago, and were very friendly and helpful.

The clothing is pretty great (and expensive). The issue is that if you don't live in Canada there is essentially no returns or exchanges because postage to send it back can cost up to the entire purchase price. I tried USPS like they suggested and it was going to be over $40 for $45 shirt. So no, there really aren't returns. And I don't know about everybody else but when I consider a company to be a great company, it means that they stand by their product enough to make it so that you can feasibly return the product if you're not satisfied. So for the price I expected more from the company and did not get it.

I had a great experience with customer support, they helped me out with an order change asap. Very friendly service and their products are top notch. Will definitely buy again! thank you again Rise!!!

Quick, friendly and helpful customer service when I needed to return an item (it was too small). High quality clothing.

The customer service is more than excellent. They are polite and courteous. The salespeople work with you and for you so that the customer can take advantage of the offers or pomotions available.
If you have a question? Ask it, you will get the answer in a short time. Experience it and you will see, they are efficient! I have no relationship with this company, I am just a satisfied customer!
Jocelyn Mallet

I ordered multiple items and love them all, great quality and materials. After my partner wore the female hoodie twice it was noticed the sleeve cuff had a defect on the seams. So I sent a picture to the Rise team.
I am beyond impressed how fast the team responded and they offered to replace the hoodie immediately! Waiting now for the package to be delivered.

Thank you RISE team! Keep up the fantastic work.

Honestly, great products and customer service, as I had to exchange some things. Edwin was really helpful and responsive. Highly recommended.

Great high quality products, customer service is on point, Edwin helped me greatly. These guys know their stuff. I highly recommend to anyone looking to purchase fitness related accessories and apparel.

Amazing customer service and quick response time! I placed an order and forgot to choose a size and when I realized I was devastated. Especially this time of year with the huge demand and shipping I thought for sure my gift was going to be an after Christmas gift now. However the next day I got a response not only telling me it was changed and back in the queue for processing but also just a genuinely sweet message from the staff. Super impressed and definitely well deserving of these 5 stars!!!

Thanks again to the staff at Rise and especially to Edwin for the prompt and friendly customer service. I will be shopping here again!

Lately, I've noticed people taking a peek at me at the gym repeatedly, and I can't help but think it's because of the awesome Rise clothing, because of gains I'm sure it is not!

Super happy with the support I have been receiving, these guys usually respond pretty quickly for inquiries and the clothes are topnotch. Hope they keep it up because I plan to be a customer for a long time. Go Rise!

Couldn't have asked for better support! An awesome brand with a aesthetic and great fitting clothes. Will definitely be buying more gym hauls in the future.

Amazing service, amazing quality !

Just did an order on Rise and did a mistake. I contacted the customer service and received an answer 10 minutes later.
My problem was solved with such efficiency by Edwin, I wish all customer service could be so efficient and polite!
Can't wait to receive my order to try everything and to make another one then 😁

Apparel is great and the customer service is top notch. Edwin is one of their reps and he was quick, responsive, and understanding. Thank you Rise and Edwin!

Excellent customer service! I made a mistake on my order and they helped me correct it with no issues!