I purchased the lever belt for my boyfriend’s birthday. I made the mistake of purchasing a small and immediately contacted customer support. They were so helpful and patient. I’ve never done a sore re... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ran into a little snafu with my mystery belt order (holes were off by a bit). Well, this happens … Team immediately responded and worked tirelessly to fix the problem and after a little back and forth... Näytä lisää
The customer service is amazing and specially Harvey. I ordered the wrong size by mistake and I realize after I placed the order. I used the system to contact them and the next day my mistake was corr... Näytä lisää
I bought a mystery lever belt from them and when I did have a problem with my belt, I talked to customer service and they were very quick to get back with me and very friendly. I’m in love with my pro... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Born in 2022. At Katamu we build high-performance lifting gear. Our mission is simple: to fuel your growth, back your grit, and keep you lifting—physically, mentally, and for life
Yhteystiedot
1007 S 12th Street, 53094, Watertown, Yhdysvallat
- hello@katamu.co
- katamu.co
On vastannut 60 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Solid Belt
Great quality belt, awesome designs. Quick shipping too
Quick response
Quick response, informative. Honestly, best customer service I’ve ever experienced. Would rate 10/10 and recommend Katamu for all your weightlifting needs!
The product of the belt is top tier
The product of the belt is top tier, and their customer service is on the same level! 10/10 would recommend buying again/ telling friends about Katamu
Belt
I bought a mystery lever belt from them and when I did have a problem with my belt, I talked to customer service and they were very quick to get back with me and very friendly. I’m in love with my product and I hope to buy it from them again.
I ordered the incorrect sizes for my…
I ordered the incorrect sizes for my son and they’ve been incredibly helping with returning and getting me the correct size. Products are awesome!
The customer service is amazing and…
The customer service is amazing and specially Harvey. I ordered the wrong size by mistake and I realize after I placed the order. I used the system to contact them and the next day my mistake was corrected. This is a great brand and I highly recommend it. Thank you Harvey for your help.
Great service!
Ran into a little snafu with my mystery belt order (holes were off by a bit). Well, this happens … Team immediately responded and worked tirelessly to fix the problem and after a little back and forth I now have a great belt for an awesome price!
Products are amazing
Products are amazing. The quality is something you won’t be able to find anywhere else
Customer Service
Customer service was polite and respectable. They handled my exchange quickly, kept me updated throughout the process, and even threw in some complimentary items to make up for the inconvenience.
I purchased the lever belt for my boyfriend
I purchased the lever belt for my boyfriend’s birthday. I made the mistake of purchasing a small and immediately contacted customer support. They were so helpful and patient. I’ve never done a sore return before online so this was all confusing to me, but thankfully, they helped me step-by-step on how to do the return and make sure the instructions were clear. I had no problem returning the original small size and didn’t wait long for them to exchange it for an extra large. My boyfriend absolutely love the material and how it feels, says the design doesn’t look cheap and actually looks well made.
Finally received the belt and my son…
Finally received the belt and my son was pleased with the product.
shipping mistake fixed
I had make a mistake on my shipping information that caused for my package to be sent back. Although obviously annoying Harvey did a very good job at making this a speedy fix and ensuring everything was correct in order to assure I got my package.
Katamu had great customer service!
Katamu had great customer service! Helped me exchange me medium lever belt for a small. The lever belt’s quality is immaculate!
The product is quality
The product is quality. The belt is well made and sturdy. The customer service is on point. They’re quick to reply and answer any questions you may have. Not only on their website but also on their social media page. Solid 10/10
very great belt would much recommend to…
very great belt would much recommend to all..!
Amazing quality lifting gear and…
Amazing quality lifting gear and amazing team, they messed up my order at first, but as soon as I emailed them they were quick to help 5/5 do recommend
Initially received a defective belt
Initially received a defective belt, but Harvey made sure the issue was resolved. Got my Memento Mori replacement with some nice red wrist straps which were complimentary I’m sure. Great customer service and great products!
Great products with a great team behind…
Great products with a great team behind them. Very responsive and cares about customer satisfaction! Highly recommend to others
Great customer service
Katamu made it very easy to swap out an item in my order. Also that quality of the equipment was great. I got the strength kit for someone as a gift, but I will be getting my own soon too.
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