Rileo.com Arvostelua 103

TrustScore 4.5/5 tähteä

4,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

I tested this with a couple of YouTube videos and some voice recordings, and it worked better than I expected. The text output is readable and doesn’t require a lot of manual editing. It’s definitely... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I’ve been using Rileo mainly for converting audio to text (meetings and a few recorded interviews), and overall it does the job well. The biggest advantage for me is how much time it saves. Instead... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Great tool, very fast in transcribing the videos. I found it easy to navigate through the webpage; enjoyed the quality of transcripts too. The texts from the videos uploaded was accurate and very usef... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Really brilliant solution!! Stuck in a hotel abroad with just my IPad and no access to my usual transcription options: after downloading various “free” apps that were limited and had hidden charges,I... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Audiomateriaalin litterointipalvelu
  2. Ohjelmistoyritys

Yrityksen kirjoittama

Meet Rileo — the transcription tool that actually gets your work done. Got a recording that needs to become text? Rileo takes care of it. Upload a file, record directly in your browser, or paste a YouTube link — and get a clean, accurate transcript in minutes. No software to install. No technical setup. Just results. Works with whatever you throw at it Rileo handles files up to 10 hours long and 5 GB in size, so whether it's a quick interview or a full-day conference, you're covered. It supports 50+ languages and automatically recognizes different speakers in multi-voice recordings — great for meetings, podcasts, lectures, and interviews. Powered by AI, so you can do more with your transcripts This is where Rileo goes beyond basic transcription. Summarize instantly — get the key points without reading the whole thing. Translate into another language, in just a few clicks Export — as a PDF, DOCX, TXT, or SRT subtitle file, depending on what your workflow needs. These AI tools mean you're not just getting text — you're getting something you can actually act on. Your privacy is taken seriously. Your files are processed securely and never shared or sold. What you upload stays yours, full stop. Straightforward pricing. Start with a trial. Upgrade when you're ready. Cancel anytime — no hidden fees, no surprises. If you spend time listening back to recordings or typing out transcripts by hand, Rileo is worth trying. See for yourself at rileo.com


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

103 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 92 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Good

Very good prrfect

7. toukokuuta 2026
Oma-aloitteinen arvostelu
Rileo.com-logo

Vastaus yritykseltä Rileo.com

Hi Martin,

Thank you for your great feedback! We’re delighted to hear you had a very good and perfect experience with us. We truly appreciate your support.

Saanut 5/5 tähteä

A great service

A great service. One of the very rare software companies that is actually trying to give a great service. Brilliant.

7. toukokuuta 2026
Oma-aloitteinen arvostelu
Rileo.com-logo

Vastaus yritykseltä Rileo.com

Hi Philip,

Thank you so much for your amazing feedback! We’re truly grateful for your kind words and are delighted to hear that you’ve had a great experience with our service. Providing excellent support and value to our customers is always our top priority. We sincerely appreciate your support.

Saanut 1/5 tähteä

Should have known it was too good to be…

Should have known it was too good to be true. Paid for a one-off transcription of an audio file and they signed me up for a monthly subscription without my knowledge! No-where in the emails from them is it clear that this was going to happen.
Be very very careful when using this company.

29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Rileo.com-logo

Vastaus yritykseltä Rileo.com

Hi Rose,

We’re sorry to hear that your experience caused frustration and concern. Our service terms and subscription details are presented during checkout, but we appreciate your feedback regarding the clarity of our emails and overall communication.

Please contact our support team at support@rileo.com with your account details so we can review your case directly and assist further.

– Team Rileo

Saanut 5/5 tähteä

Really Simple Process

It was a very simple process to change a recorded podcast into a transcript. Thank you!

7. toukokuuta 2026
Oma-aloitteinen arvostelu
Rileo.com-logo

Vastaus yritykseltä Rileo.com

Hi Carolyn,

Thank you for your wonderful feedback! We’re so glad to hear that converting your podcast into a transcript was a simple and smooth process. We truly appreciate your support and thank you for choosing us.

Saanut 5/5 tähteä

So far so good.

So far so good.

7. toukokuuta 2026
Oma-aloitteinen arvostelu
Rileo.com-logo

Vastaus yritykseltä Rileo.com

Hi Michael,

Thank you for your feedback! We’re glad to hear things are going well so far. If there’s anything we can do to make your experience even better, we’d love to hear your thoughts.

Saanut 1/5 tähteä

They stole 40 euros

They stole 40 euros. Needed their service once for 1.50 euros, to then after get billed 39,99 euros for their subscription. Never needed or wanted this. I don’t just want this to be cancelled, I want my money back.

6. toukokuuta 2026
Oma-aloitteinen arvostelu
Rileo.com-logo

Vastaus yritykseltä Rileo.com

Hi Jesse,

We’re sorry to hear about your experience and understand your frustration regarding the subscription charge.

Please contact us at support@rileo.com using the email address associated with the service, so our team can review the charge, verify the subscription details, and assist with your refund request as quickly as possible.

We’d like to help resolve this for you.

Saanut 5/5 tähteä

Great tool

Rileo’s a very solid tool - popped in a fairly long recording and it turned around a clean transcript. More than good enough for what I needed, and saved me a fair bit of hassle!

6. toukokuuta 2026
Oma-aloitteinen arvostelu
Rileo.com-logo

Vastaus yritykseltä Rileo.com

Hi Veronika,

Thank you for the great feedback! We’re really happy to hear that Rileo handled your long recording smoothly and delivered a clean transcript that met your needs. Saving our users time and hassle is exactly what we aim for. We truly appreciate your support!

Saanut 1/5 tähteä

They Will Steal Your Money

DO NOT USE. You pay the small fee to get your transcription but actually you've signed up for a subscription which will hit your credit card a few days later. Then if you email them (there is no way to call), it's just an AI chatbot that keeps replying that they can't refund you because it goes against their 'policy'. Heck even most of these reviews on here are AI. What a joke and now I'm out $54 CAD.

29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Rileo.com-logo

Vastaus yritykseltä Rileo.com

Hi Conor,

We’re sorry to hear about your experience and understand your frustration. We want our pricing and subscription terms to be clear before any purchase is completed, and we’re sorry if this did not feel clear in your case.

Please contact us at support@rileo.com with the email used for your order so our team can review your account.

We’d also like to clarify that our customer support is handled by real human agents, not AI chatbots. We take your comments seriously and want the opportunity to properly review what happened and help resolve the issue.

We also take your concerns about review authenticity seriously and will pass this feedback to the relevant team for review.

Saanut 5/5 tähteä

Everything was good!

5. toukokuuta 2026
Oma-aloitteinen arvostelu
Rileo.com-logo

Vastaus yritykseltä Rileo.com

Hi Natalia,

Thank you for your feedback! We’re very happy to hear that everything was good. We truly appreciate your support and are glad you had a positive experience with us.

Saanut 5/5 tähteä

Rileo helped me a lot with interviews

Rileo helped me a lot with interviews. I used the summarisation feature to get some info about candidates and it made it way easier to make certain decisions.

Transcription quality is also good, and it was unexpectedly fast!

5. toukokuuta 2026
Oma-aloitteinen arvostelu
Rileo.com-logo

Vastaus yritykseltä Rileo.com

Hi Vadym,

Thank you for your thoughtful feedback! We’re delighted to hear that Rileo helped streamline your interview process and made candidate evaluations easier with the summarisation feature. It’s also great to know that the transcription quality and speed exceeded your expectations. We truly appreciate your support!

Saanut 1/5 tähteä

DO NOT USE RILEO.COM

DO NOT USE RILEO.COM
The website is for turning audio files into text documents. They advertised a one-off payment of 99p for a single document which I paid via ApplePay and this was taken from my bank the same day. A week later £39.99 was taken from my account. When contacted, they claim that I started a free 7-day trial and signed up for a monthly subscription. This is a lie. If it was a free trial then why was I charged 99p. They also claim that an email was sent to confirm the subscription details. I received no such email. They refuse to refund the £39.99 and were shameless enough to offer a complimentary 1-month extension instead. Shady business practices like this mean people are being scammed for services they have not signed up for. By the time they notice money missing from their accounts, Rileo have gleaned at least one monthly payment, possibly more, from them.

17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Rileo.com-logo

Vastaus yritykseltä Rileo.com

Hi

We’re sorry to hear that you feel misled, and we appreciate you taking the time to share your experience.

We want to clarify that our subscription terms, including any trial period and subsequent billing, are presented during the checkout process and are also included in the confirmation email sent after signup.

We never intend for customers to feel caught off guard by billing, and feedback like yours is taken seriously as we continue improving the clarity of our checkout and communication processes.

If you would like us to take another look at your account and billing history, please contact us again at support@rileo.com so a team member can review the matter further.

– The Rileo Team

Saanut 5/5 tähteä

Easy to use and accurate result.

4. toukokuuta 2026
Oma-aloitteinen arvostelu
Rileo.com-logo

Vastaus yritykseltä Rileo.com

Hi Jeff,

Thank you for your feedback! We’re glad to hear you found Rileo easy to use and that the results were accurate. We truly appreciate your support and are happy the platform met your expectations.

Saanut 1/5 tähteä

***AVOID AT ALL COST***

***AVOID AT ALL COST***
I cancelled within their timeframe and they still proceeded to take £40 out of my bank account when I paid 99p and then cancelled before the 24 hrs as requested. They have a huge amount of small print to use against you. Having to go through my bank to claim back. There are other sites that are more consumer friendly….i would use those and will do from now on.

1. toukokuuta 2026
Oma-aloitteinen arvostelu
Rileo.com-logo

Vastaus yritykseltä Rileo.com

Hi Teresa,

We’re sorry to hear about your experience and understand how frustrating unexpected charges can feel.

We display our subscription terms, including the trial period and cancellation timing, during signup and in the welcome email. We understand this may not have matched your expectations. We never want customers to feel confused or misled by the process.

We would like the opportunity to review your case directly and check exactly what happened with the cancellation and billing timeline. Please contact our support team at support@rileo.com using the email associated with your account so we can investigate this further for you.

Thank you for your feedback — we take comments like yours seriously and continuously work to improve both transparency and customer experience.

Saanut 5/5 tähteä

Expectation met

Yes. It gave me the required document as expected.

3. toukokuuta 2026
Oma-aloitteinen arvostelu
Rileo.com-logo

Vastaus yritykseltä Rileo.com

Hi Dulanthi,
Thank you for your feedback! We’re happy to hear that Rileo delivered the document you needed exactly as expected. We truly appreciate your support and are glad the platform met your expectations.

Saanut 5/5 tähteä

Great tool

Great tool, very fast in transcribing the videos. I found it easy to navigate through the webpage; enjoyed the quality of transcripts too. The texts from the videos uploaded was accurate and very useful that it adds time stamps too. I’ve noticed that there is speaker identification feature too, which is fantastic! Really helped me out as I was transcribing the interview recordings for my dissertation! The app is a lifesaver

3. toukokuuta 2026
Oma-aloitteinen arvostelu
Rileo.com-logo

Vastaus yritykseltä Rileo.com

Hi Marina,

Thank you so much for your amazing and detailed feedback! We’re thrilled to hear that Rileo’s transcription speed, accuracy, timestamps, and speaker identification features were so helpful for your dissertation interviews. It’s especially rewarding to know the platform made such an important project easier for you. We truly appreciate your support and are delighted to hear Rileo was a lifesaver for your work!

Saanut 5/5 tähteä

Nice and easy transcription for…

Nice and easy transcription for reasonable price

2. toukokuuta 2026
Oma-aloitteinen arvostelu
Rileo.com-logo

Vastaus yritykseltä Rileo.com

Hi Grzegorz,

Thank you for your feedback! We’re glad to hear you found the transcription process easy to use and reasonably priced. We truly appreciate your support and are happy Rileo delivered a good experience for you.

Saanut 5/5 tähteä

Easy to use

Easy to use, fast, accurate. Highly recommend

2. toukokuuta 2026
Oma-aloitteinen arvostelu
Rileo.com-logo

Vastaus yritykseltä Rileo.com

Hi Mari,

Thank you for your wonderful feedback! We’re delighted to hear that you found Rileo easy to use, fast, and accurate. Your recommendation means a lot to us, and we truly appreciate your support!

Saanut 5/5 tähteä

I tried a few similar products

I tried a few similar products, this one works best for my everyday needs, I highly recommend it!

2. toukokuuta 2026
Oma-aloitteinen arvostelu
Rileo.com-logo

Vastaus yritykseltä Rileo.com

Hi Roman,

Thank you for your great feedback! We’re delighted to hear that Rileo stands out from similar products and fits your everyday needs so well. Your recommendation truly means a lot to us!

Saanut 1/5 tähteä

No transparent pricing + paywall only comes after you've submitted the your email

The usual trap where you're hit the the paywall after you've given your email.. The email itself says your transcription is ready but it actually is not.. No transparent pricing either, just wish they were upfront about how they work!

2. toukokuuta 2026
Oma-aloitteinen arvostelu
Rileo.com-logo

Vastaus yritykseltä Rileo.com

Hi Mitko,

We’re sorry the experience felt misleading. We do aim to make pricing and access requirements clearer, and your feedback highlights that we need to improve how this is communicated before users submit their files and email addresses. We’ll review this messaging internally to make it more transparent and less confusing.

Thank you for taking the time to share your experience.

Saanut 5/5 tähteä

Amazing app!!✨

2. toukokuuta 2026
Oma-aloitteinen arvostelu
Rileo.com-logo

Vastaus yritykseltä Rileo.com

Hi Stanislava,

Thank you so much! We’re thrilled to hear you’re enjoying the app. Your support and enthusiasm mean a lot to us ✨

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