RideTo Arvostelua 

One of the worst service provider I have ever seen. Rude trainer with no good customer service. Take a moment before you book your CBT with them.

Really recommend,grate Instructor,really helpfull,grate staff

Web site is very misleading ..shows dates and when you click on it and go to next page and book it changes date without you realising ...no way to call to speak to someone and get it changed and won't give refund. Contact live chat and Jess says she will inform instructor you won't be there on date booked and failed to do so.
Glad to say the training school on the day was very good and would go straight to them in future and not use this company

Done my CBT course first time and really couldn't ask for more. Everything was explained and instructed clearly. Big thanks to Noah who had great patience with me.

Quick test sorted had to travel away from my area but all good booked and completed within 2 days whats not to like brilliant

Instructors instructors instructors. Kumar was mine, took as much time as needed to get me doing things right before moving to the next thing. Genuinely caring and patient yet safety first approach was perfect. Russell also helped a bit, and overall it's clear that the instructors here care about you getting as much value as possible from your day. Perfect for someone who has never ridden before!

Great instructors, friendly and super helpful

Booked my CBT training and had a very disappointing experience.

My session was scheduled for 8:00 AM. Due to traffic, I called ahead while in an Uber and informed them I was actively on my way and would arrive approximately 5–15 minutes late.

Despite communicating this in advance, my booking was cancelled before I arrived. I was then told that if I wanted to rebook, I would need to pay the full amount again.

What disappointed me most was not just the cancellation, but the complete lack of flexibility or customer care, despite me clearly making every effort to attend and keeping them informed in real time.

I understand businesses have policies, but customer service and fairness should still matter—especially when someone is genuinely on their way and communicating honestly.

Unfortunately, this experience left me feeling that the focus was more on charging again than finding a reasonable solution.

Jay in Perry Barr was an amazing instructor. He taught me everything I needed to know. I’d never ridden a bike before, but now I feel very confident riding. If you follow his instructions, you’ll do great. Will definitely be coming back to get some training for my A license

The instructors were friendly and very knowledgeable! Made us feel very relaxed during our CBT and really gave the feel that they wanted us to pass so made it all less stressful. Couldn’t recommend enough!

My experience has been great and the instructors were very nice and friendly and I enjoyed and learned a lot there

If I could put 0 I would.
They advertise dates that are not even available. I had booked a test for my son and then recieved an email saying it was not longer available. So I booked another date that showed available. I then recieved another email saying it's no longer available. I then emailed my concerns. I also then received an another email saying that the Hatfield site I was picking up had no 50cc mopeds available for training and to pick another site. So I picked another site which is a 45 minute drive from me and booked. I then emailed to ask for confirmation as I didn't receive any and I then received another email asking if my son has gloves and a suitable jacket to wear as this new site I had chosen doesn't provide them to which I responded no as I was told it was provided!
Just seems like a scam company to me.
I have sent multiple emails and have delayed responses. I have even asked to be called and no one has called me.

It’s the worse company to apply for CBT. It’s money laundering. They use legal thresholds to not give you the license. If you want a test rather than a training, go for it

The booking process is being streamlined by ride to is nice. Easy to book and feel hassle free.

I previously left a review about my experience at a CBT test centre in Barnet on ReviewCentre, but it was removed, which I find concerning.

I have renewed my CBT three times before, and I have never experienced this kind of behaviour. This time, however, my experience was very disappointing. The instructor’s attitude felt unprofessional at times, including inappropriate jokes and what seemed like unnecessary reasons to fail candidates during the assessment.

The overall process felt overly strict and inconsistent with what I have experienced in previous CBT renewals. After reading other reviews, I also noticed similar concerns raised by others, which makes me question the fairness and transparency of the assessment.

Overall, I had a very negative experience with this centre this year, and I hope improvements are made so that future candidates are treated more fairly and professionally.

Fantastic instructor, informative , gained skills, increased confidence, easy booking system.

You can get scammed as well by this RideTo Peace of Mind membership/add-on policy. Please be careful and do your research before purchasing this add-on.

In my experience, it is not reliable. I had a very bad experience with RideTo Peace of Mind.

They may give many reasons to refuse a rebooking, and in my case I was not able to get a rebooking after my CBT training.

Please make sure you read the policy properly before you buy it.

Everything was perfect. The instructor, Oliver Ward, was such a chill guy and a great teacher. All the instructions he gave me were easy to process and he gave me a lot more confidence. Couldn’t have found a better place to be doing the CBT for. I will be recommending it to others who are planning on doing theirs too. Thanks a lot to the company and again to Oliver.

Had a great experience. Instructors were great at teach and very patient with the entire group. Very Friendly and made it easy to enjoy the course buy being fun but very serious about their job.

I booked my CBT through RideTo because they advertise that they partner with reputable training schools and give riders peace of mind when choosing where to train. Unfortunately, my experience was the complete opposite.

The training school I was sent to appeared very new and came across as quite unprofessional. The training environment didn’t feel organised, and the overall experience was far below what I expected when booking through a platform that claims to carefully select respectable schools.

The course was also stopped very early without giving me enough time during the day to properly develop the skills that CBT training is supposed to teach. Instead of receiving a full day of instruction and practice, I was told I could not continue and would need to rebook.

When you book through a service like RideTo, you expect a certain level of quality and professionalism from the training providers they partner with. Unfortunately, that standard was not met in my case.

I would strongly advise others to research the specific training school you are being sent to before booking through RideTo, as the experience may not reflect the level of quality that is advertised.