Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
4,0
6 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Rh floors have recently sanded and varnished our wooden flooring. They have been a pleasure to deal with, so professional. Shane did a amazing job, the floors look as good as new.
Eilish knocklyon
They are not effective for period floors - completely unable to colour match older/newer floorboards as is inevitable with floors 100+ years old. Won’t even try and just don’t have the skill despite workman being apparently pleasant. Have been left with a reception room floor that I just need to get redone by a better company. It was a floor that was worn but had been colour matched before their work. On newer floor, they removed a carpet but left alot of underlay in between boards, shoddy work. I actually didn’t pursue with them as just accepted they didn’t have the skill to rectify. The workman told me he’d resanded someone’s floor 4 times with a failed colour match - I believed him, just paid, and moved on. Never again. Avoid unless you’ve a modern floor and just need a labourer.
Vastaus yritykseltä rhwoodfloors.ie
Hi there,
This is Aisling from the RH Team here.
I’m so sorry to hear you were disappointed with the project that had undergone.
Yes, 100 year old floorboards can be very tricky to match up in colour as the new wood is much brighter than newer floorboards we would install. I do my best to make clients aware of this before proceeding with the work and offer staining solutions that won’t be an exact match, but helps blend a floor.
Can I ask did you have work done prior to this year or was this done this year?
Unfortunately for certain types of reclaimed floorboards it can be very tricky to source as the scarcity of makes them highly sought after. 170mm red deal boards for example are very rare to find as reclaimed, but we are always happy to install any materials you are able to provide.
I’m sorry to hear you didn’t feel comfortable enough to address these issues to me so I could try find a resolution for you.
The reason we would have so many positive google reviews, would be in part to the fact that we are committed to ensuring our clients get the best floors that is possible for us to provide. Sometimes mistakes can be made, as can happen in any business.
Our teams are built up of humans, and sometimes humans make mistakes. We understand this and take the responsibility of mistakes, we address them and do our best to make sure client isn’t the one to take the fall.
Which many smaller companies, who don’t rely on reviews, may do.
We do our best to arrange a solution (Which can be an absolute nuisance for my packed diary 🥲) but it’s important to the business we get it right and you’re not sat there looking at a mistake for years to come, with growing regret on the company.
Yes, sometimes we will go back to resand a floor 4 times. When a client is very particular about a colour they and we’ve given them the impression we can achieve what they need. This time is at cost to the business, but if we’re at fault as to why the client isn’t getting what they believed to be getting then we’re committed to getting it right.
These are the policies I try implement as my own commitment to my clients. I apologies for not providing you with the right environment where you felt confident enough to come talk to me about it.
If you’d like to reach back out to me on WhatsApp and we can discuss what went wrong with the work and come up with a solution together of what a remedy might look like I’d be happy to try help anywhere I could.
We had our downstairs wooden floors and kitchen top counters sanded and varnished by RH Wood Floors - and are really thrilled with the results. Igor did an excellent job - he was efficient and professional. We would highly recommend Igor and RH Wood Floors. Also Aisling was a pleasure to deal with - very friendly, responsive and flexible on dates.
Excellent service and results, clean and tidy - came on time , lovely work and finished as said . Couldn’t ask for more.
We recently had new wood floors put down in our ground floor. It has transformed our house. The workmanship was excellent and we couldn’t be happier.
Did a lovely job sanding & polishing my semi solid floors. Very clear comms, efficient and clean. Highly recommended.
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.
