Relias Arvostelua 

The people you have working for the company have always gone above and beyond to assist us in whatever we needed. Thank you

Let me start by saying the classes are very good and I enjoy them.
What I don't like is signing for "all" administrative access and finding out many classes are not included.

Like - new report styles with bookmarks.
like - linked fields in forms
like - custom fields
like - there are a lot of things AxisCare does well, and it does seem like it is getting better.

Dislike - usability of caregiver alerts and caregiver credentials report.
Dislike - systemic issues with OT calculation
Dislike - at least half the time I submit a ticket and provide information, I am dismissed with a statement along the lines of "you aren't using that right" after which I re-explain what I have already explained and then get acknowledgement that it actually might not be a me problem.
Dislike - creating and editing forms - lack of control in layout options -mobile view is not how it appears on a mobile device all the time - cannot resend current documents to staff for re-signing - cannot send documents to staff for signing in AxisCare - cannot get notifications of required signatures missed - cannot make signatures on something required before proceeding within app.
Dislike - attached documents - cannot preview, cannot allow staff to see
Dislike - custom report building - even after watching the videos I cannot produce anything that could remotely be considered helpful.
Dislike - lots and lots of things I don't have time right now to get into.

Easy to use. Customizable.

Relias Makes it Easy to Track Training
Having a transcript with hours completed makes it easy to demonstrate compliance with our state agency.

I use Relias for my required educational requirements for several licenses and certifications. Easy to use and navigate the classes.

Appreciate the continued enhancements made to Connect - easy to use information and tools. Also had a smooth hand-off to a new CS Rep - Brendan White. He seems wonderful and is already very attentive to our needs. I'm also liking some of the update course content.

Information is very informative and educational

The content is complete and it's easy to access.

Relias has helped us streamline the monitoring and reporting of trainings for our staff to maintain compliance with a multitude of regulatory requirements. Whenever I need to reach out for support, I always get a timely and helpful response.

initial training was by video and yes those videos can be revisited but unhelpful to a degree. I ended up watching over and over again to my dismay so that I could write it down. Then I wanted to pay to have someone come in to program for us but was told that we're too small for the amount it would cost but I am the customer? I did not now or then have a good experience

Tried to change my annual training plan but old staff have different dates then newer staff. Also takes a while for somethings to show up like newly assigned training

I appreciate Relias- It has the classes our caregivers need.
We appreciate the updates and helpfulness of the employees

Customer service was welling to help me with my issues

Great trainings and it is good to have the ability to creat trainings geared for your companies needs.

Great services, staff, and communication. You can always chat with someone and get the assistance that you need.

Love the process in signing and paying for Medication Management classes. Love that Dependent Adult and Child Abuse classes are on Relias. Makes tracking trainings very easy!

It has not supplied the education we were lead to believe it would. All the content is not in line with what the state requires of us

I am still learning to navigate my way through Relias.
each day I learn something new.