Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
3,2
13 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I mistakenly ordered the wrong colour of car scratch paint, and their customer service went above and beyond. They told me to keep the original item and immediately shipped the correct colour without charging me anything extra. Very impressed with how they treat their customers. Excellent Customer Service.
Already used it on the front wing, so it stayed in the car. The brush end mattered more than I expected because the bristles were firm enough to spread paint into a wider scuff without going floppy. The pen tip is better for tiny marks, though mine needed a second pass to blend in properly.
Realice una compra de unos espejos inteligentes, dijeron que lo avían entregado en la dirección, el cual nunca fue verdad, aún los estoy esperando, también le escribí y no an respondido por esta compra, me siento estafado.
Vastaus yritykseltä Relaxrich
Estimado cliente:
Le agradecemos sinceramente por tomarse el tiempo de compartir su experiencia con nosotros. Lamentamos mucho saber que no quedó satisfecho con su experiencia reciente y comprendemos su decepción. Somos una empresa con licencia y debidamente registrada, y su confianza es el pilar fundamental de nuestro negocio. Si aún no ha recibido su pedido, por favor no dude en enviarnos los detalles a nuestro correo electrónico de atención al cliente: service@relaxrich.com. Nuestro equipo, totalmente dedicado a su servicio, trabajará con diligencia para resolver el inconveniente en un plazo de 24 horas. Creemos que cada problema representa una oportunidad de mejora y esperamos tener la oportunidad de brindarle una experiencia superior.
ease of use while watching telivision and the remarkable improvement in my chest and arms.
Already used it twice, ends felt less brittle both times so I just left it on with a shower cap for 10 minutes each time. The cap closure felt a bit loose but didn’t spill. The cream itself is heavy but spreads easily. Big difference compared to old conditioner that made my hair sticky.
Made a purchase through Relaxrich at the beginning of February, i never received updates, the order never came to my house. I sent out email twice, they say team will contact me within 14 days. No reply back.
Vastaus yritykseltä Relaxrich
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@relaxrich.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
The customer service was outstanding. Although the product took longer to arrive than expected, the customer service team kept me informed throughout the delay.
This nail tool kit is well made and serves as a cheaper alternative to other similar products on the market. The true test will be how long it lasts over time.
Very expensive, I found same item at afraction of the cost i purchase from you.
Total rip off
Vastaus yritykseltä Relaxrich
Dear Customer, thank you very much for taking the time to provide feedback.
First, please allow us to sincerely apologize for this – whatever the reason, we are deeply saddened by your unpleasant experience. We firmly believe that integrity and customer satisfaction are the foundation of our business. Therefore, we take your situation very seriously and wish to investigate and resolve it for you immediately.
To resolve this issue as quickly as possible, we kindly request that you send your order information and relevant screenshots to our customer service email address: service@relaxrich.com. Our professional service team will contact you within 24 hours of receiving your message and provide you with a reasonable solution.
Thank you again for your honest feedback. We look forward to your contact and will do our utmost to ensure you feel our sincerity and the changes we make.
While drilling to make a hole larger the drill bit shattered. as advertised these drill bits should be able to make metal holes larger.
Vastaus yritykseltä Relaxrich
Dear Customer,
Thank you for your honest feedback. We sincerely apologize that the product’s performance . We understand your frustration and do not take such concerns lightly.
We are committed to addressing this issue promptly and fairly. Please contact our customer service team directly at service@relaxrich.com, and we will work with you to find an immediate resolution.
We appreciate the opportunity to make this right.
The product actually works as stated.
The drills I received would not drill through butter. All the tips had been ground off the drills. Have been contacted by the company who are sending replacement items. Doing their best to rectify the problem.
Vastaus yritykseltä Relaxrich
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@relaxrich.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.
