Reincubate Arvostelua 

757
•
TrustScore 3/5 tähteä

3,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

ich habe reincubate camo gekauft. Der Hersteller wirbt auf der Website mit einer 30 tägigen Geld zurück Garantie. Da mir das Produkt nicht gefällt wollte ich von diesem Recht Gebrauch machen. Der Supp... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

I pay for Camo to stream an iPhone to windows, when it works it’s alright but it’s becoming far too frequent where camo will not detect any iPhone. It’s extremely frustrating to pay for a service... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Eu AMEI o fato de o aplicativo disponibilizar toda uma configuração completa mesmo no plano gratuito! A câmera continua com uma qualidade impecável, existem efeitos de snapchat, etc. O aplicativo é co... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I paid for the Camo Studio Pro version but later realized it was not suitable for my needs. I had not used the product for even a full day, so I contacted the support team to address the issue. T... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Ohjelmistoyritys
  2. Tietojen palautuspalvelu

Tietoja yrityksestä Reincubate

Erilaisten ulkoisten lähteiden tuottama tieto

Helping you get more from your Apple devices and data. HM Queen Elizabeth Ⅱ recognised Reincubate’s innovation twice with the Queen’s Award for Enterprise, Britain’s highest business honour.

iPhone Backup Extractor has been built with love by Reincubate in London since 2008. We released Camo in 2020.


Yhteystiedot

3,2

Keskitasoinen

TrustScore 3/5 tähteä

757 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,2

Kaikki arvostelut

(757)

8 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

CAMO is impressive, but it NEEDS Authorization Manager

About the SUPPORT: Incredible! Fast! Wise! I've got support from at least 3 members from this team and I'm impressed how far they answer and how many alternatives they've gave me! I've ended up buying the product Camo and I'm very happy.

About the CAMO: The only thing I'm dissapinted is the Camo has no authorization/license manager. If you buy the lifetime license you have 2 seats to authorize, you can't reset by yourself any seat/license and can't remove an active authorization/license if you want. You have not two licenses, you have in fact TWO CHANCES to authorize. So, if you perform a clean install of macOS or sell your machine you'll need to buy more licenses or contact support team to reset the license which is annoying.

About CAMO stability: This app is impressive! Works out of the box, simple like that! You only need connect your iPhone to your mac and everything will be fine, no lag, no pixelated image. This is probably the best and useful app I have to work in my home office.

You guys made a incredible work with CAMO!

11. elokuuta 2021
Oma-aloitteinen arvostelu
Reincubate-logo

Vastaus yritykseltä Reincubate

HI Bruno,

Thank you so much for taking the time to write out this thoughtful review - we really appreciate the feedback! We are always looking for ways to improve the customer experience; it is definitely on our radar to work on making the license management system easier to manage without having to contact support.

Speaking of support, thank you for your kind words about Camo and about our support team, we are always here for you at support@reincubate.com.

It's great having you running Camo!

Saanut 5/5 tähteä

6 years lost -- then recovered. Thank you!!

My wife thought she had lost 6 years worth of journal entries when the developer of the iDo Notepad app stopped supporting the product and a recent iOS update disabled the app. Hans supplied her with links to the software and steps on how to retrieve the database entries into a CSV file, which steps I followed and voila! Recovered!! Thank you so much, Hans!!

26. heinäkuuta 2021
Oma-aloitteinen arvostelu
Reincubate-logo

Vastaus yritykseltä Reincubate

Hi Ryan,
We are glad we were able to get all that data recovered for you and your wife! Thank you so much for sharing your experience with us, and for your kind words about Hans.
We are always at support@reincubate.com if you ever need us, although we hope you don't lose data like that again!

Saanut 5/5 tähteä

Life saver!!

Life saver!!! The iDo notepad app stopped working after doing the last IOS update. I was literally in tears thinking that all my info was gone. Hans was very responsive and got everything retrieved. What a relief!!

19. heinäkuuta 2021
Oma-aloitteinen arvostelu
Reincubate-logo

Vastaus yritykseltä Reincubate

Hi Rashawn,
We are so happy to hear that we were able to help you retrieve your information! Thank you for your kind words about Hans :)

Please feel free to reach out at support@reincubate.com if you ever need us for anything!

Saanut 5/5 tähteä

100% recovery; 100% customer service

With the most recent iOS upgrade, the iDo Notebook developer apparently decided to stop upgrading the app, and I lost access to every note/list I'd created over the past decade. Some healthy research brought me to two primary decisions: either back-date my phone to a previous version (which would include wiping the phone) or use the Reincubate app (which would entail sending raw data to a relatively unknown company). But with so many great reviews I decided to give Reincubate a try. Hands down, the best $40 I've ever spent! Despite being half a world and multiple time zones apart, Hans went above and beyond to connect with me over Zoom for seamless instruction through the process. He recovered every single list in the iDo notebook, and was professional and engaging in all our interactions. I'm certainly hoping I won't need to recover app data again in the future, but if I do I'm 100% returning to Reincubate. Thank you Hans!

12. heinäkuuta 2021
Oma-aloitteinen arvostelu
Reincubate-logo

Vastaus yritykseltä Reincubate

Hi!

We are thrilled to hear that we were able to help you recover lists from the iDo app! This is why we do what we do, thank you so much for you sharing your experience, and for your kind words about our Hans. Please never hesitate to reach out if you need us again at support@reincubate.com (although we hope you don't ever lose data again!) 🙏

Thank you!

Saanut 5/5 tähteä

I am beyond grateful for what their…

I am beyond grateful for what their team and app was able to achieve for me. I had 12 years of writing saved in an app that no one was able to help me with when the app locked and was no longer available. Their customer service is exceptional as well. Friendly, supportive and skilled.

1. heinäkuuta 2021
Oma-aloitteinen arvostelu
Reincubate-logo

Vastaus yritykseltä Reincubate

Thank you so much for your kind words!
We are happy to have been able to help you retrieve locked files and constantly strive to provide great customer service, and really appreciate you sharing about your experience.

We are always available if you ever need us at support@reincubate.com!

Saanut 5/5 tähteä

"Don't Touch This" Application not supported

Hi, after using an application for many years to protect my photos and other files on my iPhone, the guy who made the application stopped doing the updates, and from one day to the next when my iPhone updated I had no more access to my files. With the help of support and there application I managed to get all of my files back without any worries. I really do recommend the use of there application and the support of them goes beyond any ones these day. I'm not saying this out of interest or anything but I must admit I'm in IT on a daily bases and this is something that you all might need sometime as sooner or later the developers just stop doing updates and bingo your stuck....

28. kesäkuuta 2021
Oma-aloitteinen arvostelu
Reincubate-logo

Vastaus yritykseltä Reincubate

Hi Steven,
We are glad that you were able to get access to your files back by using iPhone Backup Extractor!
Thank you so much for your kind words about our app and about our support, we will continue to do our best!
Please feel free to reach out to us at support@reincubate.com if you ever need us.

Saanut 5/5 tähteä

Exceptional

Reincubate provides truly exceptional service. I have very low confidence in my ability with technology but they provided me with such clear and straightforward instructions that I was able to download the tools I needed to recover some very important messages that I thought were lost for ever. They responded really quickly and were so friendly and helpful. It was an excellent service and I'd recommend it to everybody.

22. kesäkuuta 2021
Oma-aloitteinen arvostelu
Reincubate-logo

Vastaus yritykseltä Reincubate

Hi Emily,
Thank you so much for the compliments on our Customer Service! We try our best to bridge the connection between people and technology, and are happy to hear that we could help you recover important messages.
We’re at support@reincubate.com if you need us for anything!

Saanut 5/5 tähteä

Brilliant help when desperately needed

I had become dependent on iDO Notepad on the iPad and it suddenly stopped working - not compatible with iOS any longer. No updates available, data not accessible, App would not open. I had all my internet passwords on there, journals from holidays in Antarctica, New Zealand etc, novels I had started writing, notes, communications. Disaster. Hans at Reincubate talked me through using iPhone Extractor and it recovered all the lost data. Can’t praise him and the company enough.

17. kesäkuuta 2021
Oma-aloitteinen arvostelu
Reincubate-logo

Vastaus yritykseltä Reincubate

Hi Mrs. Jones,

Glad to hear that we were able to help you recovering your lost data! I will be sure to relay your compliment to Hans about his Customer service!

Thank you so much for sharing this feedback, we are always at support@reincubate.com if you ever need us for anything!

Saanut 5/5 tähteä

LIFE SAVER

After downloading a software update on my iPad I no longer had access to IDO Notepad which had almost 9 years of journaling. I thought it was lost until I found Reincubate and the iPhone Backup Extractor. Hans walked me through each step and I was able to recover my writings. He had so much patience since I’m no computer whiz! Thank you Hans for your time and wonderful service. Your company is the best!!

17. kesäkuuta 2021
Oma-aloitteinen arvostelu
Reincubate-logo

Vastaus yritykseltä Reincubate

Hi Marilynne,
Thank you so much for your kind words!
We are happy that Hans was able to help walk you through the process of recovering your writings. I will make sure he sees your compliment on his service!

Please don't hesitate to reach out to us at support@reincubate.com if you need us in the future!

Saanut 5/5 tähteä

GREAT!!!

Everything was great and I recovered all my precious data from a “disappeared” application.
Great contribution and kind help.
Great luck that there’s still people who know how to make very good work..!!
I’m grateful.

15. kesäkuuta 2021
Oma-aloitteinen arvostelu
Reincubate-logo

Vastaus yritykseltä Reincubate

Hi Roberta,
We love hearing that we were able to help you recover lost data! Thank you so much for sharing your experience; we will continue to do our best for our customers!
We are always at support@reincubate.com if you ever need us for anything!

Saanut 5/5 tähteä

Reincubate IPhone Backup Extractor saved my life! 🤗

I lost access to Clear Record app (and the hundreds of voice memos I needed), on my IPhone when it auto- updated. App no longer supported or available, so prevented me accessing it. Contacted the CEO of Reincubate, Hans, who amazingly replied with detailed instructions of how his software may be able to help (no promises).
IPhone backup extractor DID help and I was able to recover all the data despite not having the app.
Super grateful for Hans’s assistance and this great software tool that saved me!
Cheers again Hans, Craig from Oz.

9. kesäkuuta 2021
Oma-aloitteinen arvostelu
Reincubate-logo

Vastaus yritykseltä Reincubate

Hi Craig,
Thank you so much for sharing your experience with iPhone Backup Extractor! Being able to help people recover lost data in these instances are what we strive to do well at every day!
We also appreciate you kind words about how helpful Hans was.

Please don't hesitate to reach us again at support@reincubate.com if you ever need!

Saanut 5/5 tähteä

Amazing product and customer care

iPhone Backup Extractor not only allowed me to easily view and export data from my backups, but it also showed me the restriction passcode which I have lost years ago!

Amazing program, great UX, having very competent and friendly customer care representatives, just in case you need it!

25. toukokuuta 2021
Oma-aloitteinen arvostelu
Reincubate-logo

Vastaus yritykseltä Reincubate

Hi Alan,
Thank you for your compliments on our app and our team! We are glad that we were able to help you manage your backups, and find old passcodes.

We are always available to help at support@reincubate.com!

Saanut 5/5 tähteä

Great! It has been a blessing in these times!

After using the standard version for over a month I have finally pulled the trigger and paid for the pro version, and oh boy, it is well worth it! FHD quality, zooming options, controlling the different lenses of the phone is nothing short of amazing.
Nothing but plug and play. Works every time, like a charm. As a teacher, can't be happier with the app.

22. toukokuuta 2021
Oma-aloitteinen arvostelu
Reincubate-logo

Vastaus yritykseltä Reincubate

Hi Shay!
It's a privilege to have you on board with us at Camo! We love hearing about the features that people love most, so we appreciate you sharing that with us in this review. We will continue to work hard in making Camo the best it can be!

Feel free to drop us a line support@reincubate.com if you ever have any comments or feedback for us.

Saanut 5/5 tähteä

Excellent service !!

Reincubate were amazing ! A notes app developer abandoned the app so I lost all my journal and research data going back to 2014! Reincubate, especially Hans Hizon, literally walked me through the process of restoring my precious notes, via about 10 emails. He had immense patience. Great customer service!

7. toukokuuta 2021
Oma-aloitteinen arvostelu
Reincubate-logo

Vastaus yritykseltä Reincubate

Hi F C,

Thank you for your kind words about our Hans, we loved hearing he provided you with great customer service! We are also glad our app was useful in helping you recover lost notes and data.

Please feel free to reach out to us at support@reincubate.com if you ever need us!

Saanut 5/5 tähteä

Excellent customer service!!

I have been using this software for a year and it is extremely well designed and does what I need it to do. It was time for renewal and I accidentally ordered the wrong subscription. I emailed customer support and less than 24hours my situation was completely resolved. Excellent customer service and I highly recommend this app!!
Happy in Florida!

3. toukokuuta 2021
Oma-aloitteinen arvostelu
Reincubate-logo

Vastaus yritykseltä Reincubate

Hi Rob,
We strive to provide great customer service here at Reincubate, so happy to hear that this was your experience with us, and thank you for recommending our app!
We're at support@reincubate.com any time you need us.

Saanut 5/5 tähteä

Bought the product.

Bought the product.
Installing succeeded.

Unfortunately I am not in any way skilled in simple IT.
Servicedesk responded swift, polite. Good work!
Nevertheless I am not able to regain my lost Notes. A pity.

On my request Reincubate directly refunded my purchase.

Verry good service!

3. toukokuuta 2021
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Trouble activating licence

I bought BlackBerry Backup Extractor; I do not know whether it works or not, as I miss-understood the specifications and needed it for bbb created with Lynk and the format is not supported.
However, I had quite a hard time and several email exchanges with support in order to activate the licence - which I finally succeeded 3 days after the purchase.
Main problems encountered:
1. this company uses low security SMTP servers, blacklisted for spam - awful time to receive their replies and emails
2. The password reset option does not appear to send any email at all
3. They had to send me the password by email to a insecure account
4. Password initially sent did not work.
5. They reset the system and finally the password worked.
6. The purchase invoice is not digitally signed - bad image for a SW selling company, as they do not know or care about the quality of their commercial papers.

Finally, I had responses and positive input /reactions from the selling company. They understood the issues and I am sure they will take appropriate actions for correcting the situation.

So, let's evaluate upper!

28. huhtikuuta 2021
Oma-aloitteinen arvostelu

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