ich habe reincubate camo gekauft. Der Hersteller wirbt auf der Website mit einer 30 tägigen Geld zurück Garantie. Da mir das Produkt nicht gefällt wollte ich von diesem Recht Gebrauch machen. Der Supp... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I pay for Camo to stream an iPhone to windows, when it works it’s alright but it’s becoming far too frequent where camo will not detect any iPhone. It’s extremely frustrating to pay for a service... Näytä lisää
Yritys on vastannut
Eu AMEI o fato de o aplicativo disponibilizar toda uma configuração completa mesmo no plano gratuito! A câmera continua com uma qualidade impecável, existem efeitos de snapchat, etc. O aplicativo é co... Näytä lisää
Yritys on vastannut
I paid for the Camo Studio Pro version but later realized it was not suitable for my needs. I had not used the product for even a full day, so I contacted the support team to address the issue. T... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Reincubate
Erilaisten ulkoisten lähteiden tuottama tieto
Helping you get more from your Apple devices and data. HM Queen Elizabeth Ⅱ recognised Reincubate’s innovation twice with the Queen’s Award for Enterprise, Britain’s highest business honour.
iPhone Backup Extractor has been built with love by Reincubate in London since 2008. We released Camo in 2020.
Yhteystiedot
Unit 5, St Saviour's Wharf, 23 Mill Street, SE1 2BE, London, Yhdistynyt kuningaskunta
- support@reincubate.com
- reincubate.com
3,2
Keskitasoinen
757 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Want a refund
It wasnt able to help me so I want my money back because there is 30 days for it and I just bought it today. I thought of this app way more than it actually did, very dissapointed...
6. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reincubate
Hello Adam,
I'm sorry to learn that you're not completely satisfied with the iPhone Backup Extractor. Please know that we stand by our refund policy, and that option is always available to you. However, I'd like to explore the opportunity to assist you in achieving your intended goals, if that would lead to a more favorable outcome for you.
Could you please take a moment to get in touch with us at support@reincubate.com? We're committed to resolving this situation and ensuring your satisfaction. Your feedback is important to us, and we're here to help.
very impressive camera app
very impressive camera app. I really enjoy the quality even it is 720p but its okey for me. I always chat w my friends in discord. The quality is fairly okey.
6. lokakuuta 2023
Oma-aloitteinen arvostelu
Great!
Having used Camo for over a month now, it's probably the best cam app for meetings I've used.
2. lokakuuta 2023
Oma-aloitteinen arvostelu
Great app
Does everything it says on the cover, wish i heard about it years ago
2. lokakuuta 2023
Oma-aloitteinen arvostelu
Excellent User Experience
Excellent User experience even though it is the free version, I can imagine in the Pro version!
30. syyskuuta 2023
Oma-aloitteinen arvostelu
great stability and quality !
30. syyskuuta 2023
Oma-aloitteinen arvostelu
es bastante facil de usar
es bastante facil de usar, la calidad se transmite muy bien, te deja hacer zoom, enfocar, colocar filtros etc.
28. syyskuuta 2023
Oma-aloitteinen arvostelu
Works great
28. syyskuuta 2023
Oma-aloitteinen arvostelu
Works like a charm!
I had a job interview and my webcam is pretty trash.. with this software I was able to use my phone. Its so easy to set up and it gives you COMPLETE control over your phones camera, it's great! The best feature is definitely 'Fred on your head'.
28. syyskuuta 2023
Oma-aloitteinen arvostelu
la aplicación el genial la calidad del…
la aplicación el genial la calidad del video excelente muchas herramientas para mejorar presentación y fomentar creatividad 100% recomendado
28. syyskuuta 2023
Oma-aloitteinen arvostelu
10/10, have already recommended multiple times
10/10, have already recommended multiple times.
Wireless, free, great UI, what else can I dream of? :)
Thank you.
1. marraskuuta 2022
Oma-aloitteinen arvostelu
Good quality
Works as intended. Good picture, even for the free experience.
28. syyskuuta 2023
Oma-aloitteinen arvostelu
Impossible to cancel a monthly…
Impossible to cancel a monthly subscription, WARNING they deliberately make it very very difficult.
30. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reincubate
Hi Jonathan,
Thank you for taking the time to share your feedback with us. We truly value input from our users, as it helps us enhance our services. We apologize for any inconvenience you faced while trying to cancel your monthly subscription. Your concern has been brought to the attention of our site team, who will carefully review the cancellation process to identify areas for improvement.
We understand that canceling a subscription should be a straightforward process, and we're committed to ensuring that our users have a hassle-free experience. To shed light on the cancellation process, kindly note that you can navigate to the Camo Studio main "Menu," then select "License," and finally choose "Manage License" to initiate the cancellation procedure.
Once again, we appreciate your feedback, and we're actively working to enhance the user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team for assistance.
Kindest regards,
Outstanding support
Outstanding support! Even helped to provide a 3rd party vendor to get the backup data I needed for the iPhone. In deep technical skills to help to bring my backup data back to the phone. Without their support, I wouldn't have managed to get my data back this fast. Have experienced even great support with their Camo app. Highly recommend working with them!
15. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reincubate
Hi Bjorn,
We are so happy that we were able to help you recover your information! We are very grateful that you found us and that we were able to help you recover your data. Thank you for being a customer, and for your kind words about our support team. We really appreciate you taking the time to share your experience here! Please don't hesitate to reach out to us if we can help you with anything again in the future.
Kindest regards,
You are the best!
2. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reincubate
Hi Magnus,
Thank you for your kind words about our team. We really appreciate you taking the time to share your experience here! Please don't hesitate to reach out to us if we can help you with anything again in the future.
Kindest regards,
bought it but then was told by support it can't open encrypted DMG files even though their website says it can
I bought it because the free version doesn't open encrypted DMG files. After I bought it, my encyprted DMG files containing regular unencrypted text files opened just fine. But if the encrypted DMG file contained a regular Excel or CSV file, it wouldn't list the files.
I contacted tech support.
You wanna know what their reply was?
"DMG Extractor doesn't open encrypted DMG files."
I sent them quotes from their own website that not only states "Functionality & features...Opens encrypted or non-encrypted DMG files" but even shows a screenshot of it doing so, with the password prompt.
In decades of IT work, I've never seen such incompentence in marketing and tech support.
I asked for a refund but haven't heard back yet.
The support replies (email initiated through its chat window) showed they didn't thoroughly read my issue or even their own website! And of course didn't even offer to investigate or fix the issue, thereby making their operation smell like a scam.
27. helmikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reincubate
Hi John,
Apologies for the confusion caused by our agent and our site sharing inconsistent information, we've processed your refund, and kept your license active so you can continue to use it.
We are very sorry for any inconvenience that our mistake may have caused, and hope to look into the into the missing Excel/.CSV files; if you're willing to share files for us to investigate, we would really appreciate it!
Look forward to resolving this issue with you,
Eden Liu
Customer Success Manager
Bug not fixed
Bug not fixed, no refund
There was a bug in the system, Camo did not work properly: stopped unexpectedly after few seconds. I couldn’t use the app. Now a full new year is billed, I did not have a proper answer on my email.
23. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reincubate
Hi Jurgen,
I sincerely apologize for the inconvenience you experienced. Our support team has reached out to you on January 24, 2023 via email from support@reincubate.com to see if we can resolve the issue, as well as to process your refunds. We take our customer support seriously and will ensure to follow up more effectively in the future. Please let us know if there is anything else we can do to help!
Kind regards,
Eden, Customer Success Manager
Good job man.
10. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reincubate
Hi there,
We appreciate you taking the time to share your experience here on Trustpilot, and are always at support@reincubate.com if you ever need our assistance. We are grateful for your kind words about the software!
Kindest regards,
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