Trustworthy company! Bought outdoor camera, after 6months cam became defective. Contacted company and with no bullsh..t they replaced it. Original delivery was quick and so was replacement.... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Item was well packaged & speedily delivered with excellent communication when needed with a quick response.No issues at all with the purchase which is working perfectly up to now and was very straight... Näytä lisää
Yritys on vastannut
Ordered an air tag, fast delivery, well package and clear concise instructions to get it working. Thanks for a great service. Reasonable price as well.
Yritys on vastannut
Got me an Amazon Firestick Ethernet adapter and I must admit it works amazing! No more lagging when internet traffic is heavy. It didn’t arrive on time with no fault of theirs, but after I reached... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We are an independent and trusted re-seller offering a wide variety of technological goods at reasonable prices.
Yhteystiedot
Premier House, Harrow Lane, GU7 3LD, Godalming, Yhdistynyt kuningaskunta
- 01483343188
- info@redrockuk.co.uk
- redrockuk.co.uk
4,7
Erinomainen
203 arvostelua
Pyytää asiakkailta arvosteluja
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On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very good company to deal with
Very good company to deal with , I have bought a fair few items from them and they all are good quality and priced well . Highly recommend. A*
12. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Red Rock UK Ltd
Thank you for your continued custom and recommendation! It's great to hear you've been happy with the quality and value across your purchases from us. We really appreciate your support.
Red Rock UK
Be careful
They disappointed by this seller on their eBay shop. I would have an item on the first still hasn't arrived and it's now the 12th. I've requested a refund numerous times and I just get a standard message. Absolute abysmal service can highly recommend you don't go there, they are quick enough to blame their courier, which is the Royal mail unexpected me to be happy with this? The situation still has been unresolved if I could get less than one star I certainly would 
12. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Red Rock UK Ltd
We’re sorry that your order was lost in transit and completely understand how frustrating it is to wait for an item that doesn’t arrive.
We would, however, like to clarify that we were actively involved throughout this case and the messages you received from us were not standard automated responses. Unfortunately, once an order has been dispatched, a parcel being lost within the postal network is outside of our direct control. Despite this, we apologise for any inconvenience caused.
When the issue was raised through eBay, eBay placed the case on hold as they felt that insufficient time had passed to determine that the parcel was lost. Despite this, we contacted eBay directly and asked them to close the case early so that your refund could be processed without any further delay and you were refunded in full.
We’re sorry that the delivery failed on this occasion, but we did everything available to us to bring the matter to a resolution as quickly as possible.
Thanks,
Red Rock UK
Got me an Amazon Firestick Ethernet…
Got me an Amazon Firestick Ethernet adapter and I must admit it works amazing! No more lagging when internet traffic is heavy.
It didn’t arrive on time with no fault of theirs, but after I reached out, they contacted EVRI and had it sorted immediately. Kudos to the RedRockUK team!
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Red Rock UK Ltd
Thank you for the great review! We're glad the Ethernet adapter has made such a difference to your Fire Stick. We also really appreciate your patience with the delivery delay and are pleased our team could get things sorted quickly for you.
Red Rock UK
Real value for money
Listed as new other product. Arrived very quickly and was actually band new and sealed. Do excellent value, honest description and fast delivery. What more do you want!
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Red Rock UK Ltd
Thank you for the brilliant feedback! We're delighted the item exceeded your expectations and that you were happy with the description, value and speedy delivery. We couldn't ask for much more than that either!
Red Rock UK
I've purchased numerous items from Red…
I've purchased numerous items from Red Rock and I haven't been disappointed there quality and value leaves me no hesitation in giving 5 stars. I would definitely recommend
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Red Rock UK Ltd
Thank you for your continued support! It means a lot to hear that you've been pleased with the quality and value of the items you've purchased from us. We really appreciate the 5 stars and recommendation.
Red Rock UK
Great seller will use again
Communication & service. Great price as got a discount. Delivery was a couple of days later but didn’t bother me though. Overall great and I love the fire stick. Loads to watch.
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Red Rock UK Ltd
Thank you for the great feedback! We're pleased you were happy with the communication, service and value, and most importantly that you're enjoying the Fire Stick. We appreciate your patience with the slight delivery delay and hope to deal with you again.
Red Rock UK
Great company
Great company, Refurbished Apple Watch bought nearly 12 months ago but packed up in month 11. They honoured the warranty and the communication was excellent.
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Red Rock UK Ltd
Thanks for sharing your feedback. Whilst we apologise for the initial issue you faced with your device, I'm really glad to hear that our aftersales team were able to get this resolved for you.
Great aftercare service
I purchased a new out of the box Samsung Phone from this company via ebay. It turned up when promised and looks brand new as promised even though the model is a few years old now.
I had an issue setting it up - updating the watch face and I contacted their team who helped me right away. It took lots of communication and they did all they could to sort it for me or I could send it back. Between them and me, we got the issue sorted and so I wanted to say how impressed I was with the aftercare service. I would definitely buy from these guys again!
24. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Red Rock UK Ltd
Thank you so much for taking the time to leave such a detailed review! We're really pleased to hear that we could help get everything sorted for you.
We know how frustrating setup issues can be, so it's great to hear that our team was able to work through it with you and get you up and running.
We really appreciate your patience throughout and your kind words about our aftercare service. We look forward to helping you again in the future!
Excellent experience with this company
Excellent experience with this company.
Bought a ring doorbell (great price btw) and after about 6 months it developed a software issue. They talked me through how to reset the software which only worked for about a month so replaced it FOC with no issue and also free postage which is brilliant.
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Red Rock UK Ltd
Thanks for sharing your kind words. I'm really glad we could get this resolved for you and that the issue has now been resolved.
Total wrong description of supplied goods...
I recently purchased a eero 6+ Router from Red Rock through their Ebay site, it was advertised as "Customer returns" I received this Router within 3 days, it was in an unmarked box, upon opening and checking the contents I immediately noticed that the supplied plug in the wall power adapter was not an original eero one, eero recommend, as most manufacturers do, to use their own OEM genuine part, the one supplied was a cheap Chinese knock off. The Router itself looked well worn to put it mildly, I was not at all happy so researched the used eero market, their is a lot of information available on many sites and a lot are stating that many of these Routers are in fact ex returned used equipment from Broadband contracts. You can actually telephone eero support, which I did and gave them the serial number to check who purchased it when new, mine was actually purchased by - CK Hutchinson Holdings - 3 Broadband in other words! I asked if this would effect the reliability of the Router (having 3 Broadband firmware installed) and was told by the support agent that in fact this could eventually cause problems and indeed stop working! I was very annoyed that the description from Red Rock was totally different from what eero support was informing me. I immediately packed up the equipment and arranged a returns Label on from the Ebay site. I would recommend contacting eero support, it was quick and easy to do, to find out if in fact it is a genuine retail sold returns or an wholesale purchase by one of the many Broadband Companies...BUYER BEWARE, check the history of these second hand goods!
1. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Red Rock UK Ltd
We’re sorry to hear that you were disappointed with your purchase, but we would like to clarify a few points.
The eero was sold as a customer-return, rather than as new, and our listing explains that these units may show signs of previous use. It also specifically states that compatible non-original accessories may be supplied, so the adapter and cosmetic condition described in the review are consistent with the condition and contents advertised.
Regarding the information provided by eero about the unit previously being associated with Three Broadband, we source our stock through legitimate suppliers and have sold a large number of these devices. We have seen no evidence from our customers or our own experience to suggest that they will subsequently stop functioning because of a previous association with Three.
Every unit we sell is also covered by our 12-month warranty, so if a fault were to develop, the customer would be covered.
We completely understand that, having received and inspected the item, you decided it wasn’t right for you and arranged a return. We’re sorry that the condition and supplied adapter didn’t meet your expectations, and we’ll take your comments on board. We do try to make these aspects as clear as possible in our listings so customers know what to expect when purchasing customer-return stock.
Sennheiser headphones
Absolutely amazing Sennheiser headphones. Very prompt delivery and excellent value for
Money. Sound quality is outstanding. They lived up to everything I was hoping for. I would recommend this company looking for high quality items. Their all round service is fantastic.
29. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Red Rock UK Ltd
Thank you for the fantastic review! We’re really pleased to hear you’re happy with your Sennheiser headphones and that they’ve lived up to your expectations. It’s great to hear you were impressed with the sound quality, value and delivery too. We really appreciate the recommendation and hope you enjoy your headphones!
Excellent service
Excellent service. Ordered a Blink outdoor camera for half it's recommended price and must admit was sceptical. I had no need to worry. It may have come without the fancy box but everything was in order and it was up and running in 10 minutes. Great contact re delivery time scale. Highly recommend.
24. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Red Rock UK Ltd
Thank you for the excellent feedback. We’re really pleased to hear your Blink Outdoor camera arrived in great condition and at such a good price. It’s great to know everything was up and running within minutes and that our delivery updates kept you informed throughout.
Just received my new 5th generation…Alexa echo dot.
Just received my new 5th generation echo dot from Amazon, positive experience with the delivery and packaging of item, very easy to set up and get started,
24. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Red Rock UK Ltd
Thanks for sharing your experience. We're really glad to hear that you've had a positive experience with us and we look forward to hopefully seeing you again in the future.
Brilliant service
Brilliant service, excellent product and very quick delivery.
Great price,so pleased with my echo dot. Thanks
20. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Red Rock UK Ltd
This is great news, thank you for letting us know and sharing your feedback.
Absolutely delighted with my purchase…
Absolutely delighted with my purchase from this retailer, arrived very quickly in perfect condition in original packaging sealed, couldn’t be happier 😊
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Red Rock UK Ltd
Thank you for your kind words. We're very happy to hear that you're delighted with the item you've received.
Would give 6 ⭐️ if I could
I was looking for a capable smartwatch on a budget. They had so many options for absolutely UNBEATABLE prices. Both my purchases from red rock came well wrapped and worked impeccably, and customer service was quick, helpful and kind. Absolutely the best for tech.
2. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Red Rock UK Ltd
Thank you so much for sharing your experience! We’re thrilled to hear you found the perfect smartwatch at a great price and that both orders arrived well‑packaged and working flawlessly. It’s wonderful to know our customer service team made a positive impression too. We really appreciate your kind words and are delighted to be your go‑to place for tech.
Thanks again for choosing Red Rock!
Great value and delivery
Purchased an add-on Blink camera at a greatly reduced price compared to a well known on line warehouse. Delivered within time frame advised at time of purchase. Item brand new, supplied with batteries, worked first time straight out of package. What's not to like? Thanks.
6. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Red Rock UK Ltd
Thank you for the great feedback! We’re delighted you found your Blink add‑on camera at such a good price and that it arrived right on schedule. It’s fantastic to hear the item was brand new, complete with batteries, and worked perfectly straight out of the box.
Really appreciate you taking the time to share your experience — thanks for choosing us!
Great Service!
The watch arrived very quickly, well packaged and in excellent condition. Aftermarket charger and strap but everything works perfectly. Incredibly good value. Great service, 100% recommended.
25. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Red Rock UK Ltd
Thank you for your fantastic review! We’re really pleased to hear your watch arrived quickly, was well packaged, and in excellent condition. Even with the aftermarket charger and strap, it’s great to know everything works perfectly and that you found it to be such good value.
Reliable, trustworthy service.
Reliable, trustworthy service is what the website says and just like Ronseal, that’s been my experience.
Second product I’ve bought here, well described and condition matched. Decent price (eBay voucher assisted)
Quick service.
Recommended seller 👍🏻
4. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Red Rock UK Ltd
Thank you for sharing your experience! We’re delighted to hear that your second purchase matched the description perfectly and arrived quickly. It’s great to know you found the price fair and the service reliable — exactly what we aim for.
RING INDOOR CHIME. The Ring Indoor Chime was as described…
The Ring Indoor Chime was as described and functioned correctly. Also price wise was the cheapest available anywhere at that time. Satisfied customer
3. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Red Rock UK Ltd
Thank you for your feedback! We’re really pleased to hear your Ring Indoor Chime arrived exactly as described and worked perfectly right away. It’s great to know you also found it at the best price available at the time.
We appreciate you taking the time to share your experience — glad to have you as a satisfied customer!
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