Shipped the correct thing, however despite the listing saying it was in stock, they sent an email an hour after I purchased stating it was "on back order", then said I was not able to get a refund and... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Terrible experience with their support. I purchased a set of headlights. They are peeling just after 15 months. They are NOT taking any responsibility on the quality of the stuff they sell.
Yves reached out after the original part was discontinued and I paid the difference for a replacement. It showed up quickly, I installed it, and the short shifter itself is solid with no issues. The o... Näytä lisää
James’ same day email responses at REDLINE360 are unheard of in today’s wait hope and maybe you’ll hear back from someone someday. It makes the decision making process with questions and orders a br... Näytä lisää
Yrityksen tiedot
Yhteystiedot
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Made changes for me last minute…
Made changes for me last minute immediately, I will be doing more business with these guys! Great service
James from Redline 360 was fantastic
James from Redline 360 was fantastic! Answered my email quickly and was extremely helpful. Got exactly what I needed with zero hassle. Would definitely recommend. Thanks, James!
Price went up 40% after we ordered it
We ordered a part, a Hurst shifter for $537.34 the next day we received a confirmation email telling us they would let us know when the item was shipped. Then a couple of days later we got an email from Tim Griffith telling us that "due to all the new tariffs" the price was going to increase to $749.95 and they hadn't "gotten around" to changing the price on their website. That's about a 40% increase! I doubt very much, this made in America part had a 40% increase because of tariffs and.............even if it did you should stand by your published price. So I told them to cancel the order. 2 days later I got another email confirmation that the order was being shipped. I emailed them AGAIN asking what price they were charging me? He responded with....we've canceled your order. I'll pay the higher price but from another company that can keep their prices straight and stand by their published prices.
Great customer experience!
The part I originally ordered was out of stock, but Yves took great care of me by providing a very similar, nicer, direct-fit part and no upcharge!!
Thank you Yves!
Yves was outstanding
Yves was outstanding! Very good people! Waiting on my parts to be delivered and will leave another review.
I was having trouble with the fitment…
I was having trouble with the fitment of the product, and Yves from support was able to find some extra information to help me, including options for modifying the part.
Excellent customer service
I had put an order in at Redline360 and one of the products that I wanted was out of stock and James from Redline 360 quickly reached out to me to let me know about it. He let me know that I could either wait till the product was back in stock cancel my order or I could pick from a few different options he chose for me. I ended up picking one of the options he sent me. The overall experience was very pleasant. James was very professional and very fast at responding so I would recommend Redline360 to anyone with confidence. Thanks again James, hope to do more business in the near future!
Best company I’ve worked with
Really helpful fast response best customer service I’ve had
James
James, helped me with my order since there had been some issues. Waiting right now for the package but great service, and i appreciated the help he gave.
You guys are trash
You guys are trash. Sold me a cat back exhaust system that was rubbing … the piping is too short . Needed about another inch and a half to clear the rear control arm . Contacted their support was lead on a goose chase for about 4 weeks got absolutely nowhere with them, had to modify the exhaust that is a “bolt on” you guys suck. Honestly, trash.
Half in Spacer for my G35
Amazing company fast delivery the product i ordered is perfect costumer service is always there to help with questions you might have! If you are a mechanic or weekend warrior mechanic this is the place you wanna go to for your parts. Thank you redline!!
I had a great experience purchasing my…
I had a great experience purchasing my Honda civic headlights not only did they email me to let me know my purchase was out of stock JAMES went above and beyond to help me get a replacement similar to what I purchased.
Excellent customer service
Yves gave detailed explanation of my order status and ensured timely shipping. Great service will definitely use them for all my parts orders.
Great customer service got in touch…
Great customer service got in touch with me within hours to fix my issue with my order shout out to James in customer support for the awesome service
Order
First time ordering from Redline and I can’t be more satisfied! They are quick to reply and accommodate you ! Great customer service Thank you once again James
The team is very informative
The team is very informative, knows exactly the answers to my questions. At the time I did not about certain car parts were illegal at the time for California due to restrictions of smog checking. Which needs to be certified card legal. Redline360 is a very trust worthy car part dealer.
Highly recommend
I have nothing but good things to say about Redline 360 . I’ve ordered multiple times with them and I’ve made some mistakes myself and they’re always very responsive and helpful .This last time James the order management specialist helped me out and was very responsive and helpful . I will definitely Continue being a customer with them for all my aftermarket car needs .
This company is top notch
This company is top notch! I have purchased many parts and Toni has bent over backwards for me to make sure I am 100% satisfied. I am extremely pleased!! I will continue to do business with Redline 360 for all my modification needs. Thank you Toni!
Redline 360 is a great company
Redline 360 is a great company! I personally worked with James who emailed me right away that the item was not in stock. He offered different options. Very professional and quick I highly recommend them to anyone looking for car parts! Thank you James and redline360!
I ordered an item
I ordered an item. Takes two days to process. I asked in three emails the same day I ordered for that to be canceled. The item shipped anyways. I had to wait for the item to be delivered to start the refund process. Now because of the “rules” they can’t refund me the full amount they have a 20% restock fee. I don’t know why it took two days for them to cancel my order. Unless that’s what they do to get a chunk of your money and blame it on the rules that they can’t change. So I’m out $140 because no one there checks emails and cancels an order. Scam will not recommend.
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