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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 3/5 tähteä

Shipped the correct thing, however despite the listing saying it was in stock, they sent an email an hour after I purchased stating it was "on back order", then said I was not able to get a refund and... Näytä lisää

Saanut 1/5 tähteä

Terrible experience with their support. I purchased a set of headlights. They are peeling just after 15 months. They are NOT taking any responsibility on the quality of the stuff they sell.

Saanut 5/5 tähteä

Yves reached out after the original part was discontinued and I paid the difference for a replacement. It showed up quickly, I installed it, and the short shifter itself is solid with no issues. The o... Näytä lisää

Saanut 5/5 tähteä

James’ same day email responses at REDLINE360 are unheard of in today’s wait hope and maybe you’ll hear back from someone someday. It makes the decision making process with questions and orders a br... Näytä lisää

3,6

Keskitasoinen

TrustScore 3.5/5 tähteä

208 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole aiemmin pyytänyt arvosteluja

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,6

Kaikki arvostelut

(208)

66 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

James was very helpful in notifying me…

James was very helpful in notifying me of the downtime of the BC Racing Coilover custom kit with the swift springs and optional extenders for my 2013 Mazda Mazda 3 2.0L Skyactiv, he also made sure the fitment was correct for my model and trim.

7. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Good help

Was looking for a budget set of coilovers and the one I chose happened to be discontinued but James was great with working on getting a different set shipped out!

7. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Yves was an amazing help

Yves was an amazing help, i received an email saying that the axelback i wanted was out of stock. They emailed me within 20 minutes of my order informing me of this, and switched me over to a different axelback and EVEN priced matched it. i don’t think i’ve ever had such amazing service from anyone ever. 1000% recommend

5. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Exceptional Customer Service and Transparent Product Availability

I’ve had an excellent experience with Redline360, especially with their customer support, thanks to James. His professionalism and quick responses have made the entire process smooth and hassle-free. I appreciate the thoroughness in checking the availability of products and keeping me informed every step of the way. What stands out most is their honesty in communicating when certain options, like the Swift springs, are out of stock, ensuring that I had all the information to make an informed decision. Overall, I’m extremely satisfied with Redline360’s service and their commitment to customer satisfaction.

5. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I’ve been wrenching on cars for decades…

I’ve been wrenching on cars for decades and I think I may have had the single best customer
Service interaction with Tim G, to date!
I’m looking for a particular coilover setup for a rather rare car and Tim brought everything/all the options to the table. He was quick, thorough, intentional and personal which is hard to find. Highly recommend Tim and Redline360. 11/10

5. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Tim G. is top of the line

This is a review of Tim G., suspension expert. I purchased a suspension from Redline360 and reached out by email with some questions after my mechanic had some difficulty installing the back set. I got a reply from Tim the next day, and was on the phone with him in no time. With just a brief explanation, Tim got to the bottom of the issue and gave me solid advice on how to either find a great mechanic who would be excited to do the install, or how to install it myself. I do a lot of my own non-engine work, so I opted to try my hand. On two occasions, Tim made himself available by phone to talk me through a few steps where I wanted to be exactly sure I was doing things correctly. I’m very honestly never experienced such great customer service from a parts professional, and I was impressed with his expertise and willingness to share with me. I think he was as excited about me getting this on as I was.

Because of Tim and the quality of the product, I will definitely consider Redline360 for future purchases.

5. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Tim showed excellent customer service

Tim showed excellent customer service , helped me with all my questions to make sure I met all the specifications with my vehicle, highly recommended, very professional and knowledgeable of the product

5. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Tim of Redline360 knows suspensions - very helpful

I am in the process of improving the suspension of my 2005 Mustang GT. I reached out to Redline360 with a couple questions. Tim Griffith followed up and provided me a wealth of information. He is very knowledgeable and focused on helping me find the best solution. He was objective and fair. I plan to continue working with him to determine the best parts for the suspension system.

30. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Tim G. over at Redline is amazing!!

Tim Griffith over at Redline360 Cst support took amazing care of my concerns with my springs, and took the time to be as detailed as possible while providing options on alternatives or possible solutions I would recommend working with them!

27. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great company awesome service

Experienced a slight issue with the shipping company and Redline 360 customer service was amazing. They were really fast to respond and pleasant to deal with. They also had the best price i found and gave a great deal with fast shipping. The new hood showed up way faster than I expected. Great company with great people. Highly recommend

30. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Quick and amazing customer service

Yves was quick to notify me that my product was out of stock and on back order, helped me find a great alternative which shipped the next day. Great service, and will definitely shop with you guys again! Thanks!

25. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

#1 customer service online!

I had ordered an exhaust system for my Mazda 3 hatchback. The price was great and it arrived here super quickly. There were some minor issues with the order but Dani and her team ar Redline360 took great care of my issues and treated me as if I was the number one priority. I will absolutely order from them again and highly recommend them to anyone looking to upgrade their car and support a smaller business that treats every custome as if they were V.I.P.'s

14. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great customer service, Yves at Redline360!

Ordered the Yonaka stainless catback for my RHD JDM eunos roadster (NA Miata). Was notified immediately “not in stock”, but Yves was awesome and offered me the Yonaka powder-coated black catback (more $) for the same price! Thanks Yves! Arrived in 2 days! And came with extras: hat, t-shirt, lanyard, and license surround. Just installed myself; looks fantastic and sounds great (hopefully even better after “break-in” and engine is warm for high revs)!

10. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

A REFRESHING Experience

A REFRESHING Experience! My review is for serious folk who ask about this companies customer service. Quite impressive. Sent an email late last night about a technical question- need a replacement ball joint. Early this morning I recieved and email asking important details of the overall Redline360 product in question. This is a good thing, since safety is critical in suspension products for autos. We had several enails back and forth and ultimately got a solution worked out for my original inquiry. I agreed with the answer. I see that the company is serious about customer support. I also learned that the product line of this company is well respected and that the value (worthyness by cost) is good. I will be looking to this company for my other cars and mods down the road. I would like to add that in the email communications that we swift and detailed, the representative identified as Cherry seemed to take a personal interest in solving the initial question that I had. In closing, I have concluded that a company is as good as its customer service. And Redline 360 is a winner. I also believe part of the winning formula includes people like Cherry, who connect the functionality needs of the products that they sell, directly and clearly, with the customer (me!) Well done Redline 360.

7. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Expertise and knowledgeable service

I was in an immediate urgent need on a coilover replacement that I ordered that had fractured. I worked with Tim Griffith who is an absolute expert in suspensions and coilovers. The amount of support and guidance I received from Tim was more than 5 star service. He not only provided step by step process with obtaining the necessary part but then outlined his expertise in installation and prevention of future similar issues with the coilovers to ensure a lasting solution. Cannot recommend him enough!

4. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

excellent customer service

I realized i made a bad choice in taillight color a day or two after i made my order and so i emailed redline in hopes i could change my order, but i honestly didn’t have high hopes that i could. But thankfully Gem helped me out and changed my order promptly with no difficulties. She was very easy to communicate with and very helpful, thank you so much!

3. lokakuuta 2024
Oma-aloitteinen arvostelu

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