Rebel Energy Arvostelua 3 884

Nice customer service team...Well done to you all

Jaydrin was most helpful, was responsive and completely understood my questions and was able to correct the deficiencies with my account and able to demonstrate the correct balances.

He was most polite and left me with a great feeling of Rebel Energy.

I was attended to very well. I appreciate the tone and also the assistance I got.

This is what we expect from a service provider to have customers at heart.

I will not hesitate to recommend Rebel energy to the next potential customer.

Kind regards

I unfortunately and regrettably had to cancel being with Rebel energy due to entering a new energy ,bundle contract.Sarah helped me close my account and was dealt with very efficiently. Rebel has by far the highest level of customer care I have experienced. 5 stars all the way from me...🙂👍

Excellent and efficient assistance from Keanan at Rebel Energy!

Nathi helped me solve my query quick with no hassle and was so nice to talk to even though it was very early in the morning

I moved into a property serviced by Rebel. My initial final bill was wrong. So, I helpfully provided the exact move-in date and meter reading via email. I received another wrong bill. When I followed up, the agent's response, conveniently omitted the actual bill. However, they were incredibly efficient in requesting a five-star review. Seven emails later, the issue remains unresolved. I'm genuinely curious about their recruitment strategy.

Nathi very helpful in calculating annual consumption charges after a colleague of his failed to ring me as arranged.

PhakamaniG was really helpful and patient with me. His service is top notch.
Thank you for your time.

Really helpful Customer Service! Nosiviwe was able to solve all my queries while also guiding me through the whole billing process and setting up my account!

Neal on what I believe to be on the billing team was incredible. Very helpful and went above and beyond many times throughout the call. Made my life very easy and was a gentlemen.

Phakamani patiently answered all my questions and helped me understand my bills. I truly appreciate his assistance and the time he took to help me.

I switched over to Rebel Energy in October 24 after some dreadful customer service from my previous electricity supplier.
There prices are excellent but more importantly the level of customer service is great. No online chat or automated options. You speak to a human that you can understand and trys to help you. If you’re thinking of switching. Try Rebel 1st.

What a gentleman.

Professional. Effective and efficient.

De-Juan. These experiences are always a
headache, thank you making it such a great experience

De-Juan assisted me in resolving my login issues and thoroughly reviewed my bill, as well as updated my meter readings. Unfortunately, previous staff had made several errors, including misspelling both my name and email address.

PhakamaniG was great and easy to talk to explained to ME with patients and adhered to my needs I am very satisfied with his response to detail THANK YOU SO MUCH KEEP IT UP FROM ME 5 STARS ARE TOO LITTLE

Today I got an issue with my billing and Fezile helped me out very fast and professional. Great customer service.

Thank you Keanan for resolving the query very quickly. Friendly, polite and efficient. Thank you!

PhakamaniG was really helpful today in attending to my queries and also offered a reasonable explanation for the issue I have been having for sometime now. He was patient and took his time to explain things to me. He offered to help in the future should I experience any difficulty.
This was a clear indication if going above and beyond to ensure customer satisfaction.
Well done!