I called bc I got an email saying that I had an outstanding balance of a significant amount. Janine was kind, respectful and detailed when she was explaining why that happened. She was also very hel... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
I called bc I got an email saying that I had an outstanding balance of a significant amount. Janine was kind, respectful and detailed when she was explaining why that happened. She was also very hel... Näytä lisää
Yritys on vastannut
Five star experience with Charlton today! He not only helped me with my overpayment but also based on my usage history he changed direct debit for me. Extremely professional and polite! Thank you Char... Näytä lisää
Yritys on vastannut
Thank you Fezile, I have had a long time issue with my bills and wrong usage charges, have spoken to different staff without solution. The last staff I spoke with before Fezile complicated the issue... Näytä lisää
Yritys on vastannut
Today I had an issue with my billing acocunts and Nathi really helped me resolve the issue, taking matters into his own hands and spending an hour helping me out. Hope karma rewards him back for his... Näytä lisää
Yritys on vastannut
Rebel Energy is a new breed of energy supplier, providing clean energy to households in the UK at an affordable price. Rebel’s on a mission to address inequality and combat the climate crisis with a benevolent mindset. Rebel with a cause, energy with a difference.
Rebel Energy Supply, Bedford Heights Business Centre, Brickhill Drive, , MK41 7PH, Bedford , Yhdistynyt kuningaskunta
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Vastaus yritykseltä Rebel Energy
Nice customer service team...Well done to you all

Vastaus yritykseltä Rebel Energy
Jaydrin was most helpful, was responsive and completely understood my questions and was able to correct the deficiencies with my account and able to demonstrate the correct balances.
He was most polite and left me with a great feeling of Rebel Energy.

Vastaus yritykseltä Rebel Energy
I was attended to very well. I appreciate the tone and also the assistance I got.
This is what we expect from a service provider to have customers at heart.
I will not hesitate to recommend Rebel energy to the next potential customer.
Kind regards

Vastaus yritykseltä Rebel Energy
I unfortunately and regrettably had to cancel being with Rebel energy due to entering a new energy ,bundle contract.Sarah helped me close my account and was dealt with very efficiently. Rebel has by far the highest level of customer care I have experienced. 5 stars all the way from me...🙂👍

Vastaus yritykseltä Rebel Energy
Excellent and efficient assistance from Keanan at Rebel Energy!

Vastaus yritykseltä Rebel Energy
Nathi helped me solve my query quick with no hassle and was so nice to talk to even though it was very early in the morning

Vastaus yritykseltä Rebel Energy
I moved into a property serviced by Rebel. My initial final bill was wrong. So, I helpfully provided the exact move-in date and meter reading via email. I received another wrong bill. When I followed up, the agent's response, conveniently omitted the actual bill. However, they were incredibly efficient in requesting a five-star review. Seven emails later, the issue remains unresolved. I'm genuinely curious about their recruitment strategy.

Vastaus yritykseltä Rebel Energy
Nathi very helpful in calculating annual consumption charges after a colleague of his failed to ring me as arranged.

Vastaus yritykseltä Rebel Energy
PhakamaniG was really helpful and patient with me. His service is top notch.
Thank you for your time.

Vastaus yritykseltä Rebel Energy
Really helpful Customer Service! Nosiviwe was able to solve all my queries while also guiding me through the whole billing process and setting up my account!

Vastaus yritykseltä Rebel Energy
Neal on what I believe to be on the billing team was incredible. Very helpful and went above and beyond many times throughout the call. Made my life very easy and was a gentlemen.

Vastaus yritykseltä Rebel Energy
Phakamani patiently answered all my questions and helped me understand my bills. I truly appreciate his assistance and the time he took to help me.

Vastaus yritykseltä Rebel Energy
I switched over to Rebel Energy in October 24 after some dreadful customer service from my previous electricity supplier.
There prices are excellent but more importantly the level of customer service is great. No online chat or automated options. You speak to a human that you can understand and trys to help you. If you’re thinking of switching. Try Rebel 1st.

Vastaus yritykseltä Rebel Energy
What a gentleman.
Professional. Effective and efficient.
De-Juan. These experiences are always a
headache, thank you making it such a great experience

Vastaus yritykseltä Rebel Energy
De-Juan assisted me in resolving my login issues and thoroughly reviewed my bill, as well as updated my meter readings. Unfortunately, previous staff had made several errors, including misspelling both my name and email address.

Vastaus yritykseltä Rebel Energy
PhakamaniG was great and easy to talk to explained to ME with patients and adhered to my needs I am very satisfied with his response to detail THANK YOU SO MUCH KEEP IT UP FROM ME 5 STARS ARE TOO LITTLE

Vastaus yritykseltä Rebel Energy
Today I got an issue with my billing and Fezile helped me out very fast and professional. Great customer service.

Vastaus yritykseltä Rebel Energy
Thank you Keanan for resolving the query very quickly. Friendly, polite and efficient. Thank you!

Vastaus yritykseltä Rebel Energy
PhakamaniG was really helpful today in attending to my queries and also offered a reasonable explanation for the issue I have been having for sometime now. He was patient and took his time to explain things to me. He offered to help in the future should I experience any difficulty.
This was a clear indication if going above and beyond to ensure customer satisfaction.
Well done!

Vastaus yritykseltä Rebel Energy
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