I recently switched from Reach to another carrier due mostly to problems with the Reach app and the website. I also found an unlimited data plan somewhere else for less than Reach's 5GB plan. Bebita h... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Overall, a good experience. Activation was nearly seamless. Service, support and signal strength are all ok. Looks like a good value if it keeps up. A few exceptions: >Instruction sheet in starter... Näytä lisää
Yritys on vastannut
I am 80 years old, and needed help unlocking my husband's new phone and subsequent questions about retaining his same number. Your "Customer Success" staff were patient and thorough, and explained th... Näytä lisää
Yritys on vastannut
Overall, my experience with ReachMobile has been quite good. There is rarely a problem that requires customer service, but when you do need them, most agents lack the ability for deep enough thinking... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Reach Mobile
Yrityksen kirjoittama
Our affordable wireless plans run on America’s largest, fastest, and most reliable 5G network. Come join other savvy savers who have voted Reach the #1 consumer-rated mobile service on Trustpilot with 4.9/5 stars!
• The nation's largest and fastest 5G network
• Amazing 24/7 customer support
• Save more with Best Fit™ - the plan that pays you back
• Get a plan, Give a plan - empower women and students in need
Download the app to sign-up, activate your service, and more...
-Manage your plan
-View data usage
-Purchase data top-ups
-Manage autopay and billing
-Turn on international roaming and international calling
-24/7 chat support
Getting started is simple:
1. Select your plan online
2. Get your Welcome Kit in the mail
3. Activate from the convenience of home
Can't wait for you to join us!
Yhteystiedot
285 Billerica Road, 01824, Chelmsford, Yhdysvallat
- 8444453665
- reach@reachmobile.com
- reachmobile.com
Mihir was very helpful.
They were very kind and helped me immediately! Highly recommend his chatting customer service experience.

Vastaus yritykseltä Reach Mobile
Mihir provided excellent customer chatting service.
Mihir was competent and patient as I asked all of my questions . I choose Reach as my new phone provider.
The girl that I chatted with first must have been new, because she didn't seem to have direct answers to my questions. Wisely, she gave me to Mihir who was great! Thanks Reach. I hope you will continue to be as helpful as you were today.

Vastaus yritykseltä Reach Mobile
The customer support is just…AMAZING!
The customer support is just unbelievable. Reach treats their customers like people.......not numbers. I can't say enough about their customer service.

Vastaus yritykseltä Reach Mobile
Super customer support
Mihir was super efficient in helping me activate a second line. Give them a raise

Vastaus yritykseltä Reach Mobile
Resolved my issue quickly
Resolved my issue quickly. Every time I have a glitch Reach customer service is so much better to deal with than the other guys.

Vastaus yritykseltä Reach Mobile
Zakir was very helpful
Zakir was very helpful and extremely pleasant to speak with. They took the time to make sure I got everything I needed.

Vastaus yritykseltä Reach Mobile
Great Experience with this carrier!
Awesome customer service
Awesome customer service. Easy and quick to do an online chat. Got a new line set up in a few minutes. I've always had excellent customer service with them!

Vastaus yritykseltä Reach Mobile
Mayank gets 5 stars
Mayank gets 5 stars! He was attentive, answered my questions and took care of everything for me within a few minutes.

Vastaus yritykseltä Reach Mobile
Great price, good Network, easy to add data if needed
Several months in now using reach mobile, very happy with the price, and very happy with how easy it is to add a little bit of data if I need it.

Vastaus yritykseltä Reach Mobile

Vastaus yritykseltä Reach Mobile
Setup is fast and simple
Setup is fast and simple - the most painful thing was to get my account # from the previous company. Also much cheaper. No issues thus far. Very happy!

Vastaus yritykseltä Reach Mobile
Mr Majis Rashid was extremely patient…
Mr Majis Rashid was extremely patient and useful giving me answers not only from your website but his knowledge

Vastaus yritykseltä Reach Mobile
Activation and setup was incredibly…
Activation and setup was incredibly simple and easy. Very grateful for the helpful customer service agent who was able to answer my one question regarding an extra SIM card we received.

Vastaus yritykseltä Reach Mobile
I had some questions, got answers
I had some questions, got them answered. Great service!

Vastaus yritykseltä Reach Mobile
Live chat solved my issue!
I had a live chat with Mihir Makkar. I was having trouble with an error message when I used the Reach app on my phone. Mihir had some good thoughts about how to resolve this, was very helpful and patient with me. Ultimately, he had to pass the issue on to their tech department. In a day or so, they did an update to the app. Mahir let me know to re-install the app and log in. This fixed my issue! I am very appreciative for expediency and attention to my issue. And most happy that they were able to solve the problem!!

Vastaus yritykseltä Reach Mobile
Great Product; Exceptional Service
Let me say first and foremost that we are loyal Rach Mobile customers. Their service and their product have been exceptional. They have helped us through several difficulties or needs with swift solutions and very good communication and service. Most recently, we were having a rather unique problem with the Reach App on one of our iphones. They solve this unique problem fairly quickly, which was no easy task, I suspect. We have found the staff of REACH MOBILE to be consistently very helpful and able and willing to find solutions to our requests.

Vastaus yritykseltä Reach Mobile
Chat was super-responsive!
Chat was super-responsive. Sheetal was prompt, answered my questions, and helped me with hypotheticals about possible plan use so I could choose the best value.

Vastaus yritykseltä Reach Mobile
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.







