rainkiss.online Arvostelua 

Commande débité et passe il y’a 15 jours aucune nouvelle de celle ci

I ordered a poncho through them and did not get any response. No email, no shipment. I raised a case over a month later through PayPal, and the response was unprofessional to the max. Basically “oh, the one you ordered is out of stock. Just pick another one.” No acknowledgment that they had not sent the ware, had not communicated, and had kept my money.I refused to order another and insisted on a full refund which I received.
Really disappointed with the company, as the products look lovely. Never again!

Commande passée il y a 3 semaines, 2 mails au service client, 0 réponse.

Commande bien débitée, suivi colis indiqué que rien n’a été déposé par la marque. Une blague.

J’avais des doutes en lisant les commentaires précédents, mais je dois dire que l’expérience a été un sans faute : livraison rapide et suivie, avec signature client pour une meilleure tracabilité ; le produit est de très bonne qualité avec des jolies finitions. Je recommande à 100%

First of all the Costumer experience was outstanding.
Second of all the quality + design of the products are incredible. I am really happy with my rainkiss poncho. TOP brand

Me encantó el diseño y el tejido muy impermeable. Justo lo que esperaba!

Súper easy to buy around the shop. Good quality and fast delivery

Calidad precio muy buenos,buena calidad y me gusta todo 🙂 la verdad que para regalar o para una misma está estupendo volveré a repetir sin dudar ,el trato de 10😃

Great and good quality poncho!
Very happy with the colourful design.

I love my poncho it keeps me and my bsckpack dry cycling to school.

Un buen poncho, compré el de redbull. Llego rápido y es super resistente al agua.

Great customer service. Emails come in a timely manner. They care about their customers. Would recommend

The design is absolutely beautiful, but unfortunately the poncho is not rainproof at all. I used it in a light shower, biking ten minutes - and the sleeves of my shirt were very wet from just that. Making it essentially stylish but useless...

I received help with the order that was lost. That was shipment to Poland and due to courier mistake I didn't receive my order. I asked for help and it was very prompt and I received totally new item. That was great experience, not every company has such great customer service. I didn't even have to even explain or send any proofs etc. That was absolutely amazing.

Thank you so much to the staff!

Good afternoon!
I want to thank you for your work, attention and care for the customer. I had a problem with a purchase of mine, and I received very good service, and they resolved the issue in the best way! Grateful!!

Super customer experience

The carrier lost my package but Rainkiss answered my email right away and solved it for me directly. So happy with the poncho, 100% waterproof.

The ponchos are beautiful, so cheerful and uplifting to brighten a rainy day! I bought the wrong size to my dog and I needed to change the size. The customer service was efficient and helpful. I highly recommend Rainkiss.