Race Experience Ticketing B.V. Arvostelua 80

TrustScore 5/5 tähteä

4,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Great weekend of racing. When Hamilton went to Ferrari there was only one place we wanted to go see him. Monza! After lots of research we came across Race Experience, “YU KI”nd of worry... Näytä lisää

Saanut 5/5 tähteä

Easy booking , wonderful seats with a good view of the start and first bend. The whole experience at the Hungaroring is amazing. I’m 74 years old and managed to walk up and down from the ample premium... Näytä lisää

Saanut 4/5 tähteä

Everything that was described was met, great seats and positioning to watch the race. The hosting team were very welcoming and accommodating. The reason I haven't given a 5 was lack of or control of... Näytä lisää

Saanut 5/5 tähteä

Another exceptional experience! This was our 3rd year using Race Experience, and it was phenomenal! The only drawbacks were things out of their control, like traffic, but that didn't stop them from g... Näytä lisää

Yrityksen tiedot

  1. Tapahtumien lipunmyyjä
  2. Matkanjärjestäjä
  3. Turistinähtävyys
  4. Matkatoimisto

Yrityksen kirjoittama

Race Experience brings you closer to F1 than ever before. Choose tickets, hotels or luxury hospitality packages. Book your Formula 1 experience today for the best weekend possible. At Race Experience we value your opinion. We are excited to hear if we have surpassed your expectations!


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

80 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I can't recommend this company enough

I can't recommend this company enough. I purchased three day tickets for Imola for three of us. The view we had of the track was fantastic! The race experience contacted us in the weeks leading up to the race, offering tips on how best to enjoy the race. Will definitely buy again from this company.

17. toukokuuta 2024
Oma-aloitteinen arvostelu
Race Experience Ticketing B.V.-logo

Vastaus yritykseltä Race Experience Ticketing B.V.

Dear Seamus,

Thank you so much for your awesome review! We are glad the view from your grandstand was fantastic and we hope to see you again in the future!

Kind regards,
Team Race Experience

Saanut 5/5 tähteä

Great service and great price.

I was able to source the grandstand I wanted at Imola, the price was competitive and the purchasing process was easy. Good communication by phone and I was kept up to date by email. Very happy with the service I received and I will happily use Race Experience again in the future.

19. toukokuuta 2024
Oma-aloitteinen arvostelu
Race Experience Ticketing B.V.-logo

Vastaus yritykseltä Race Experience Ticketing B.V.

Dear Simon,

Thank you for your excellent review! We're delighted to hear you had a smooth and successful experience finding grandstand tickets for Imola through Race Experience.

We appreciate your feedback on the purchasing process. We strive to make it as easy and user-friendly as possible, so it's fantastic to hear it lived up to your expectations.

Keeping our customers informed is a priority, so we're happy you found our communication by phone and email helpful.

Knowing you're very happy with the service you received is truly rewarding.

Thank you again for choosing us and for your positive review.

Kind regards,
Team Race Experience

Saanut 5/5 tähteä

Abu Dhabi GP

Travelled with Race Experiences for the first time to the Abu Dhabi GP. The team were great, very helpful and organised, making the experience very easy. Race seats were excellent. Overall I would recommend Race Experiences to anyone looking to attend a GP and will definitely travel with them again in the future.

26. marraskuuta 2023
Race Experience Ticketing B.V.-logo

Vastaus yritykseltä Race Experience Ticketing B.V.

Dear Paul,

Thank you very much for sharing your experience with us. We are thrilled to hear that you had a great time at the Abu Dhabi GP and that our team provided excellent service, making your experience easy and enjoyable. Providing helpful and organized service is a top priority for us, and we're delighted that you found our race seats to be excellent.

Your recommendation means a lot to us, and we're honored that you would consider traveling with Race Experiences again in the future. Should you decide to attend another GP, we would be more than happy to assist you with your arrangements.

Warm regards,
Team Race Experience

Saanut 2/5 tähteä

General admission very poor from my…

General admission very poor from my last visit. I would not return to Monza

3. syyskuuta 2023
Race Experience Ticketing B.V.-logo

Vastaus yritykseltä Race Experience Ticketing B.V.

Dear Bill,

Thank you for taking the time to share your feedback regarding your recent experience at the Formula 1 Grand Prix of Italy in Monza. We appreciate all forms of feedback as it helps us improve our services, although it's important to clarify that we are a Formula 1 tour operator primarily responsible for ticket delivery, and the review seems to focus on the facilities and the event itself rather than the service we provide.

While we understand your concerns about the general admission and the facilities at the Monza circuit, we would like to clarify that our scope of service is limited to delivering tickets to our valued customers. We do not have control over the event's organization, facilities, or the general admission experience.

However, we are genuinely sorry to hear that your experience at the event did not meet your expectations. We recommend reaching out to the official event organizers or the Monza circuit directly with your feedback as they are responsible for event planning and facilities management. They would be better equipped to address any concerns you may have about the on-site experience.

If you ever decide to attend another Formula 1 event in the future and require assistance with ticket procurement or related services, please don't hesitate to reach out to us.

Thank you once again for choosing us for your ticket needs, and we hope you consider giving us the opportunity to serve you again in the future.

Kind regards,
Team Race Experience

Saanut 5/5 tähteä

Excellent weekend

Excellent weekend. My first Grand Prix. Thank you for the tickets.

3. syyskuuta 2023
Race Experience Ticketing B.V.-logo

Vastaus yritykseltä Race Experience Ticketing B.V.

Dear Graham,

We're delighted to hear that you had an excellent weekend, especially for your first Grand Prix experience! Your kind words mean a lot to us, and we're thrilled that you enjoyed the tickets. If you ever decide to attend another race or need assistance with anything else in the future, please feel free to reach out. We're here to help make your future motorsport adventures just as memorable.

Kind regards,
Team Race Experience

Saanut 5/5 tähteä

Real and easy F1 tix

From Melbourne, Australia I was looking for tickets to Monza fairly late and was note sure if Race Experience was legit but it was and thankfully all communications were easy. Had an amazing time at Monza and will check with Race Experience before booking any future F1 tickets

1. syyskuuta 2023
Oma-aloitteinen arvostelu
Race Experience Ticketing B.V.-logo

Vastaus yritykseltä Race Experience Ticketing B.V.

Dear Drew,

Thank you for taking a chance with Race Experience, and we're thrilled to hear that we met your expectations! It's wonderful to know that your communications with us were smooth, and you had an amazing time at Monza. Your trust and positive experience mean a lot to us. We look forward to helping you with your future F1 ticket needs and making your experiences even more memorable. Thanks for choosing us, and we're here whenever you're ready to plan your next F1 adventure!

Kind regards,
Team Race Experience

Saanut 5/5 tähteä

Everything was seamless and our tickets were GREAT!

The order process was seamless, we had some questions before we bought our tickets, and received responses incredibly fast. Once the race came around, we got a very detailed guide regarding the track, scheduling, etc. Tickets arrived safely to our e-mail with plenty of time before race day. Once we made it to the track and saw our seats, I couldn't be happier. We asked for higher up rows if possible, and boy were they amazing. 10/10 absolutely recommend!

4. syyskuuta 2023
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Vastaus yritykseltä Race Experience Ticketing B.V.

Dear Ashley,

Thank you so much for your kind words and glowing recommendation! We're delighted to know that you found our order process easy, our customer support responsive, and our pre-race guides helpful.

We look forward to assisting you with future events, and thank you for choosing us!

Kind regards,
Team Race Experience

Saanut 5/5 tähteä

F1 tickets

Fantastic company, booked tickets to the Italian GP, great communication about the booking as well as general communication about the race track which was really helpful. Tickets were sent by email 10 days before the race as communicated. Had a fantastic time, thanks very much :)

3. syyskuuta 2023
Race Experience Ticketing B.V.-logo

Vastaus yritykseltä Race Experience Ticketing B.V.

Dear Liz,

Thank you so much for your wonderful feedback! We're delighted that you had a fantastic time at the Italian GP and that you found our communication and ticketing process helpful.

It's our aim to provide a seamless and enjoyable experience for our customers, and your kind words motivate us to keep delivering the best service possible. We look forward to assisting you with any future racing events. Thanks for choosing us!

Kind regards,
Team Race Experience

Saanut 3/5 tähteä

Very disappointed, need better communication

I don’t know if I would buy tickets again through RaceExperience. Granted I bought my tickets 10 months in advance and there was no information regarding a timeline when I can expect them. Three weeks prior to the event, I reached out and requested the information of when we would receive our tickets.
We purchased a package which included events on Thursday and again there was no information given as to a timeline when these events take place.
I received my digital tickets a week prior to the event and had much difficulty between RaceExperience and DHL collecting my physical tickets for Thursdays events. All communication was in Italian and when I went to the office I was told they won’t arrive until sometime on Thursday. Could be morning, could be evening. We wound up missing Thursday’s events and feel I wasted my money buying the trophy package.

3. syyskuuta 2023
Race Experience Ticketing B.V.-logo

Vastaus yritykseltä Race Experience Ticketing B.V.

Dear Angela,

Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear about the challenges you faced with receiving your tickets. We completely understand your desire to have your tickets in hand sooner, but unfortunately, the timing of physical ticket availability is beyond our control. This delay is consistent across all F1 Experiences and is determined by the hosting party's production schedule.

We would like to clarify that we did reach out to you regarding the shipment, and together, we agreed to have the tickets sent to a DHL Pick-up point. These tickets became available for pickup starting Monday, and both DHL and our team attempted to contact you to schedule a suitable appointment. Regrettably, we received a response from you only on Wednesday, which limited our options, with the earliest pickup opportunity being Thursday morning, they ended up being available at 10:34.

Even if the tickets had not been available for pickup on Thursday, we wish we had received a phone call from you at that time. This would have allowed us to promptly contact the hosting party for ticket reissuance if necessary. Unfortunately, we only became aware of the situation through your review.

We want you to know that we would have continued our efforts to reach you had the tickets not been available on Thursday morning. However, since they were, we assumed that everything had been resolved to your satisfaction.

We sincerely hope that despite the initial ticket-related challenges, you were able to enjoy the rest of your weekend at the event. Please remember that we are always here to assist you, and we encourage you to reach out to us if anything does not meet your expectations in the future.

Kind regards,
Team Race Experience

Saanut 5/5 tähteä

Nice people

Nice people, well organized. Excellent lodging, good bus service. What's not to like?

3. syyskuuta 2023
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Vastaus yritykseltä Race Experience Ticketing B.V.

Dear Larry,

Thank you so much for your kind words! We're thrilled that you found our team nice and well-organized. We take pride in providing excellent lodging and reliable bus services to enhance your experience. We couldn't be happier that you had such a positive experience with us.

If there's anything else we can do to make your future experiences even better, please don't hesitate to let us know. We look forward to helping you again!

Kind regards,
Team Race Experience

Saanut 5/5 tähteä

Very Pleased

Everything was exactly as it was described they were able to get my my tickets earlier than expected and I had a wonderful experience

3. syyskuuta 2023
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Vastaus yritykseltä Race Experience Ticketing B.V.

Dear Janelle,

We greatly appreciate your positive feedback! It's our goal to ensure that everything aligns with your expectations, and we're thrilled that we could even exceed them by delivering your tickets earlier than anticipated. We're here to make your experiences memorable, and we can't wait to assist you again in the future. Thank you for choosing us!

Kind regards,
Team Race Experience

Saanut 5/5 tähteä

F1 Access Granted in Monza!

Race Experience in collaboration with F1 did a fantastic job of handling tickets and access. I would highly recommend them for your F1 experience needs. First class.

3. syyskuuta 2023
Race Experience Ticketing B.V.-logo

Vastaus yritykseltä Race Experience Ticketing B.V.

Dear GJ,

Thank you for taking the time to share your feedback! We're thrilled to know that you had a fantastic experience with our ticketing and access services. Your recommendation means a lot to us, and we're dedicated to providing a first-class experience to all our customers. We look forward to serving you again for your future F1 needs!

Kind regards,
Team Race Experience

Saanut 5/5 tähteä

The Race Experience team - Excellent!

The Race Experience team was knowledgeable and helpful. Excellent guides!

3. syyskuuta 2023
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Vastaus yritykseltä Race Experience Ticketing B.V.

Dear Racing Fan,

Thank you so much for your kind words! We're delighted to hear that you found our team knowledgeable and helpful, and that you had an excellent experience with our guides.

Kind regards,
Team Race Experience

Saanut 5/5 tähteä

Excellent service

Quick and easy purchase. I had bought two tickets in two different locations, because they were the last seats available, Customer Service called me straight away and offered me the possibility of having two seats next to each other. Fantastic!

29. elokuuta 2023
Race Experience Ticketing B.V.-logo

Vastaus yritykseltä Race Experience Ticketing B.V.

Dear Giovanni,

Thank you for sharing your positive experience with us! We're delighted to hear that you found the purchase process quick and easy.

It's great to know that our customer service team proactively reached out to you when they noticed you had purchased tickets in two different locations. We're pleased that they were able to offer a solution that allowed you to have two seats next to each other. We always strive to make our customers' experiences as smooth and enjoyable as possible, and we're thrilled that you found the resolution fantastic.

If you ever have any more ticketing needs or questions in the future, please don't hesitate to reach out. We're here to help, and we look forward to serving you again!

Kind regards,
Team Race Experience

Saanut 5/5 tähteä

These guys are truly amazing!!

These guys are truly amazing!!
Very helpful from first booking to the very end of an awesome weekend.
A special mention to Jeroen who was on hand every step of the way 😊

29. elokuuta 2023
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Vastaus yritykseltä Race Experience Ticketing B.V.

Dear Michael,

We're absolutely thrilled to read your review! Thank you so much for your kind words and for taking the time to share your experience with us.

We pride ourselves on providing exceptional service, and it's heartwarming to hear that you found our team to be truly amazing. Your mention of Jeroen highlights the dedication and commitment of our staff members, and we'll be sure to pass along your appreciation to him.

We're delighted to have been a part of your awesome weekend, and we look forward to serving you again in the future. If you ever need assistance, please don't hesitate to reach out. Have a fantastic day! 😊

Kind regards,
Team Race Experience

Saanut 5/5 tähteä

Great company to use

Great communication from start of order to the day the tickets arrived. Wasn't 100% sure at the start if the website was a hoax or not as I had seen others advertising the same tickets at cheaper prices. Just Check the trust pilot reviews if you are unsure. Out tickets arrived 2 weeks before the race so we were a little concerned they may not turn up however everything went really well with race experience. Recommended if you want to get tickets that can be hard to obtain elsewhere. Thanks guys for a great weekend

24. elokuuta 2023
Race Experience Ticketing B.V.-logo

Vastaus yritykseltä Race Experience Ticketing B.V.

Dear Darren,

Thank you for taking the time to share your experience with us. We're delighted to hear that you had a great interaction with our service from the moment you placed your order until the tickets arrived.

We're thrilled that your tickets arrived well in advance, alleviating any concerns about their delivery. It's fantastic to hear that your race experience went smoothly, and you had an enjoyable weekend. We strive to provide a reliable source for tickets that can be challenging to find elsewhere, and your recommendation means a lot to us.

Thank you for choosing our service, and we hope to assist you again in the future. Have a great day!

Kind regards,
Team Race Experience

Saanut 5/5 tähteä

Fantastic Experience and Very Responsive

The company is trustworthy and delivered the tickets as promised. i bought separate tickets and Race Experience were able to organize to have the tickets issued next to each other

29. elokuuta 2023
Race Experience Ticketing B.V.-logo

Vastaus yritykseltä Race Experience Ticketing B.V.

Dear Andre,

Thank you for taking the time to share your experience with us! We're delighted to hear that you found our company trustworthy and that we delivered the tickets as promised.

We understand how important it is for you to have your tickets together, and we're thrilled that we could successfully organize them next to each other. Ensuring a seamless experience for our customers is always our goal, and your satisfaction is our greatest reward.

Kind regards,
Team Race Experience

Saanut 5/5 tähteä

Great costumer service

We were a lit bit nervous at first but it was nothing to worry about because everything went perfect. The only thing is that we had a slight issue with the tickets, basically we bought some tickets that were sold out and they immediately offered other tickets which were awesome.

28. heinäkuuta 2023
Race Experience Ticketing B.V.-logo

Vastaus yritykseltä Race Experience Ticketing B.V.

Dear Gabi,

Thank you for sharing your feedback with us! We understand that sometimes a little nervousness can set in, but we're thrilled to hear that everything went perfectly for you in the end.

Regarding the ticket issue, we appreciate your understanding. We're pleased that our team was able to quickly offer you alternative tickets that you found awesome. Customer satisfaction is our top priority, and we're always ready to address any concerns that may arise.

Your feedback helps us improve, and we hope your overall experience was enjoyable. If there's anything else you'd like to share or if you have more adventures in mind, please don't hesitate to reach out. We'd love to assist you again.

Kind regards,
Team Race Experience

Saanut 5/5 tähteä

Fantastic service

Fantastic service. Regularly kept up to date as to when my tickets would be received. The whole process was smoothly executed. Had an amazing time!
Will definitely use this company again ⭐

8. elokuuta 2023
Race Experience Ticketing B.V.-logo

Vastaus yritykseltä Race Experience Ticketing B.V.

Dear Racing Fan,

Thank you for sharing your fantastic experience with us! We're thrilled to hear that you had a great time and that our service met your expectations.

We take pride in keeping our customers informed, and we're pleased that you found our updates helpful. Making the ticketing process as smooth as possible is always our goal, and we're delighted to hear that it was a success for you.

We can't wait to welcome you back as our valued customer in the future. Your feedback is greatly appreciated, and we're here whenever you're ready for your next amazing adventure.

Kind regards,
Team Race Experience

Saanut 5/5 tähteä

F1 Austria 2023

Thank you very much for the great organized weekend in Austria!
We came to Austria from Croatia by our own car but our accommodation and transfer to the circuit were booked by Race Experience. Hotel and bus to and from the circuit were great. Our tour guides Frank and Quentin were great too, thank you guys for everything!

Always clear and fast communication about everything before and during the trip. We got goodie bag that we didn’t expect so thank you for nice surprise. Also, we had chance to learn many Dutch songs in the bus :)
This was an awesome trip and race experience... we definitely recommend this company...and from our side: till next year :)
Romina & Dean

2. heinäkuuta 2023
Oma-aloitteinen arvostelu
Race Experience Ticketing B.V.-logo

Vastaus yritykseltä Race Experience Ticketing B.V.

Dear Romina & Dean,

Thank you so much for taking the time to share your wonderful experience with us! We're absolutely thrilled to hear that you had a fantastic weekend in Austria for the race.

We're delighted that our accommodation and transfer services met your expectations, and we'll be sure to pass your kind words along to our dedicated team members, Frank and Quentin. They'll be thrilled to know they made your trip special.

Clear and fast communication is something we hold in high regard, so we're glad to hear that it was a positive aspect of your experience. The goodie bag was our little way of saying thanks, and we're delighted you liked the surprise. Learning Dutch songs on the bus sounds like a lot of fun!

We're grateful for your recommendation, and we can't wait to welcome you back next year. The pleasure was all ours, and we look forward to creating more unforgettable memories together.

Kind regards,
Team Race Experience

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