Pretty easy to buy online for reasonable price. Bit disappointed that I couldn't have documents sent, no printer access so our son printed docs for us...all 150 pages!!!! Otherwise all okay.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
My policy price went up! As an existing customer, +15yrs NCB, and no appreciation of loyalty. It's constantly in the news about haggling to work a better quote, but nothing. It ended up bei... Näytä lisää
Yritys on vastannut
It was so quick and easy to set up my insurance with RAC. Each step was clear and I knew exactly what I was paying and what was included in each package. There were no hidden/extra costs when it came... Näytä lisää
Yritys on vastannut
I was confused by the email messages I received after taking out the policy regarding previous claims. I had provided all the information about these claims but the email suggested I had not. Subsequ... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Yhteystiedot
Yhdistynyt kuningaskunta
- rac.co.uk/insurance
4,4
Erinomainen
18 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The process for buying my car insurance…
The process for buying my car insurance online was straight forward and simple to complete and most of all the price was right.
7. elokuuta 2026
Vastaus yritykseltä RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
The process was easy to follow and the…
The process was easy to follow and the price compared to others was more acceptable
3. elokuuta 2026
Vastaus yritykseltä RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Very easy and straightforward
8. elokuuta 2026
Vastaus yritykseltä RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Renewed with RAC
Renewed with RAC. They appreciate loyalty as do I. Never had any problems with RAC insurance. Always had great service from them. We claimed form a little knock and they were very helpful and resolved everything.
7. elokuuta 2026
Vastaus yritykseltä RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
99% increase with no policy changes?
Policy last year £512, auto renewal arrived this morning £1,032 - no change to policy, no claims, went through decline process and it auto lowered to £938. Still not renewing with RAC - comparison sites offering lots of alternatives starting at £500.
10. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä RAC Car Insurance
Hi John,
Thank you for taking the time to leave us your feedback. I am sorry to hear we were unable to offer you a competitive price for your renewal this year. If you would like to discuss this further with our team, please email your policy number to socialresponders@bglgroup.co.uk and we will be in touch.
Thanks, Rachael
The insurance is to expensive for…
The insurance is to expensive for someone who has been with them along time but do realise you try to get the most money out of people like me who are to lazy or think to change its sad rely .
7. elokuuta 2026
Vastaus yritykseltä RAC Car Insurance
Hi Neil,
We’re sorry to hear you feel this way and appreciate you sharing your feedback. We’d like the opportunity to discuss your renewal with you directly and understand more about your experience. We will be in touch with you shortly.
Thanks, Rachael
Very easy to take out and competively priced.
Very easy to take out and straightforward. Also very competively priced.
10. heinäkuuta 2026
Vastaus yritykseltä RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Cheapest quote.
3. elokuuta 2026
Vastaus yritykseltä RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Vastaus yritykseltä RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
It was very easy to complete the online…
It was very easy to complete the online application and was verified within minutes.
Very satisfied all rouhd.
3. elokuuta 2026
Vastaus yritykseltä RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Vastaus yritykseltä RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Ease of renewal and a compatible price
7. elokuuta 2026
Vastaus yritykseltä RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Easy and Good Customer Service
I have recently purchased a vehicle insurance policy, and everything has gone very smoothly. The process was very smooth and easy.
5. elokuuta 2026
Vastaus yritykseltä RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Can be relied on and save you money.
I do my annual car insurance with RAC, and upon my most recent annual renewal, I saved almost £200.00.
This gives me faith in a reliable company !
16. heinäkuuta 2026
Vastaus yritykseltä RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Price was cheaper than my renewal quote…
Price was cheaper than my renewal quote so that was main reason even though was not so much by the time i had to add on the same cover i had before. Been REC member since 2009 so maybe it will remain cheaper for loyalty
7. elokuuta 2026
Vastaus yritykseltä RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
The experience was good but I would…
The experience was good but I would like to be able to communicate with you more easily. I have had several emails off you and a couple of texts but my reply could not be sent.
7. elokuuta 2026
ease of use and price
30. heinäkuuta 2026
Vastaus yritykseltä RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Completely opaque cancellation charges
I took out this policy knowing I might need to cancel it early, so I specifically checked the cancellation cost beforehand. A £45 cancellation fee was disclosed, but there was no clear indication that I would also be charged a separate, non-refundable £45 “intermediary services fee” on cancellation.
After less than two months of cover, I was told I owed £39.66 for the cover used, plus the £45 intermediary fee, plus another £45 cancellation fee, bringing the total to £129.66.
The customer service made it even worse. The first adviser told me an additional monthly payment had to be collected and that I would need to prove I had sold the car to receive a refund. When I questioned where this appeared in my policy, he ended the chat before cancelling it. The next adviser gave me a completely different explanation and repeatedly avoided providing a clear breakdown of how the pending payment would be accounted for.
The charges may be buried somewhere in the policy documents, but they were absolutely not presented transparently when I checked the cost of cancelling. Charging both a £45 intermediary fee and a £45 cancellation fee feels excessive, and the contradictory, evasive customer service has completely destroyed my trust in the company.
9. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä RAC Car Insurance
Hi Alex,
Thank you for taking the time to share such detailed feedback. We’re sorry to hear about your experience and understand your frustration regarding the charges and the information provided to you when discussing your cancellation.
We’d like the opportunity to look into your policy and the concerns you’ve raised, including the charges applied and the information provided by our advisers, so we can assist you further.
Please could you email your policy details to socialresponders@bglgroup.co.uk so that our team can review this for you and discuss the matter with you directly?
Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.
Many thanks,
Kirsty
Good service provided
1. elokuuta 2026
Vastaus yritykseltä RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
the price was right
2. elokuuta 2026
Vastaus yritykseltä RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
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