Despite the site being fully automated (no human voice) the experience was trouble free from beginning to end. Everything explained fully (what was and what wasn't covered). Price was much improved on... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The lady who I spoke to was very helpful and explained in detail for me to understand. The only thing I was miffed about was having to pay £20fine for late payment which wasn’t my fault as the bank ha... Näytä lisää
Yritys on vastannut
If you cancel within the cooling off period, you still have to pay an arrangement fee of £25, even though everything's automated so I don't imagine there's any real cost their end... The last time I... Näytä lisää
Yritys on vastannut
Very good price compared with previous insurer who in my opinion are in danger of pricing themselves out of the market!! RAC insurance some £300 less for same degree of cover & very easy set up onlin... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Yhteystiedot
Yhdistynyt kuningaskunta
- rac.co.uk/insurance
4,4
Erinomainen
19 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Vastaus yritykseltä RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Very pleasant telephone conversation…
Very pleasant telephone conversation with staff member who went out of her way to explain things.
5. elokuuta 2026
Vastaus yritykseltä RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Vastaus yritykseltä RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Quick and easy.
4. elokuuta 2026
Vastaus yritykseltä RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Very easy to apply for car insurance
Very easy to apply for car insurance. A good price.
Lots of other rewards if wanted.
9. elokuuta 2026
Vastaus yritykseltä RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Vastaus yritykseltä RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Really easy to sort and confirm…
Really easy to sort and confirm details. Made a big saving over the other big insurance companies..
5. elokuuta 2026
Vastaus yritykseltä RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
it was very easy to set up
4. elokuuta 2026
Vastaus yritykseltä RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Good price and user experience.
Good price and user experience was excellent...hopefully I won't need to find out how good the claims process is!
9. elokuuta 2026
Vastaus yritykseltä RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Very smooth
9. elokuuta 2026
Vastaus yritykseltä RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
New policy sign up
Signing up for a policy is the same with most companies, but it is no indicator of how good the company is. That will only become evident when a claim has to be made.
3. elokuuta 2026
Vastaus yritykseltä RAC Car Insurance
Hi Mr, Houlston,
Thank you for taking the time to leave us a review and for sharing your honest feedback.
We appreciate your comments and understand that, while setting up a policy can be a straightforward process, the true test of an insurer is how they support customers when they need to make a claim. We hope that, should you ever need to claim, we can provide you with the level of service and support you would expect from us.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out. Our team will be happy to help.
Rachel
Vastaus yritykseltä RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Renewal of car insurance
All done very quickly on line. It was a renewal policy and the price had actually gone down.
A very positive experience.
Definitely recommend.
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Smooth but communication problems.
Smooth but not good when needed to speak to your agents. The matter has been resolved but not much contact in the meantime.
10. elokuuta 2026
Excellent customer service and ease in…
Excellent customer service and ease in applying for insurance
4. elokuuta 2026
Vastaus yritykseltä RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Auto Renewal more Expensive
My policy price went up!
As an existing customer, +15yrs NCB, and no appreciation of loyalty.
It's constantly in the news about haggling to work a better quote, but nothing. It ended up being a small amount more, so more hassle to move and start over with another insurer.
As its Internet based insurers, chatbox communications only, and impossible to get point across.
I do sort insurance weeks before renewal, but still no haggle available.
Renewal was only sent to me within the 21days to go.
I've always be told to sort it before 21days. The auto renewal email doesn't get issued to you before the 21days, so what's the point then eh?!?!
Makes it difficult to do the right thing, via best procedures (to help get the best quotes). I did my bit! A bit disappointing.
4. elokuuta 2026
Vastaus yritykseltä RAC Car Insurance
Hi Rob,
Thank you for taking the time to share such detailed feedback, and we’re sorry to hear about your experience with your renewal.
We appreciate your loyalty over the years and understand how frustrating it can be to see your premium increase, particularly after building up 15 years of No Claims Discount. We also appreciate your comments regarding the renewal timeframe and the challenges you experienced when trying to discuss your policy through online chat.
We aim to make our renewal process as clear and straightforward as possible, so we’re disappointed that you felt the process made it difficult to shop around and make an informed decision. Your feedback regarding the timing of renewal communications and the limitations of chat-based support is valuable, and we’ll make sure it is shared with the relevant teams.
Many thanks,
Kirsty
A comprehensive and clear quotation of…
A comprehensive and clear quotation of what was offered, at a really competitive price
8. elokuuta 2026
Vastaus yritykseltä RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Pretty easy to buy online for…
Pretty easy to buy online for reasonable price. Bit disappointed that I couldn't have documents sent, no printer access so our son printed docs for us...all 150 pages!!!! Otherwise all okay.
9. elokuuta 2026
Vastaus yritykseltä RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
This years premium was vastly lower and…
This years premium was vastly lower and I received free breakdown recovery as a bonus for being with RAC over the years. Tops!
8. elokuuta 2026
Vastaus yritykseltä RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
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