QuiteLike Arvostelua 513

I recently tried QL again due to the relatively good reviews. After a few weeks of delivery problems, minimal vegetarian options and some freshness issue we decided to deactivate our account. Also, the platform is clunky and slow and there is no app. So I jumped onto my mobile a deactivated my account only to be charged again the following week. It turns out that I have a previous account (same address, different email) that was somehow reactivated in the background. Who knows how this was working before I cancelled my one of my accounts. I am now receiving an all-meat box of food with no chance of refund. Very disappointing. Do better QL.

Been doing QuiteLike for 3 weeks now. Each week there have been ingredients that are already spoilt or on the verge of spoiling - and far from what you would get if you went to the supermarket yourself. The business model appears to be that they send you ingredients that are no longer able to be sold in Coles stores, then if / when you complain, they will refund you the cost of those ingredients... great... except you have to go to the supermarket yourself again to get them (when avoiding that and saving time was probably the main reason you opted to use their service in the first place)

There are plenty of alternatives on the market, and at this price point, you’d expect a genuinely premium experience not this.

My first box was a poor introduction. Over half of the produce arrived rotten, bruised, or damaged, which is unacceptable for a service that markets itself on quality and freshness. On top of that, the meals themselves were bland and uninspiring, falling well short of expectations.

It’s hard to see how a service like this maintains popularity when the fundamentals fresh ingredients and decent flavour aren’t being met. For a company charging premium prices, the standard simply isn’t there.

Box kept arriving open. Left in the Sun. Ingredients missing. Repetitive. Customer service couldn’t care less so I tried to cancel. They move the unsub button around to make you “skip meals” instead, then you unknowingly pay $108 months later without a warning that another box is coming until after the money has come out of your bank.

Used to be high quality, but now I need to report spoiled or missing ingredients with every order. Even if major ingredients are affected, they only refund a small proportion of the cost of that meal. Cancelling my subscription.

Quite Like recipes are inoffensive. I’ve had two weeks’ worth and won’t reorder. If you don’t know how to cook and don’t require a lot of depth of flavour, they are easy to put together. I feel like Coles is getting rid of vegetables past their best and meat with short dates (although it is good quality). We didn’t use them every night, as I was away, so just made it into the best by date before the week was even up. There is a lot of rice with spinach and/or zucchini in it and yoghurt with herbs. I used the idea of the dish and added sauces, herbs and spices to improve the flavour. The chorizo burgers weren’t really enough for 4 people. Half a sausage and tiny rolls is pretty stingy. Not terrible but definitely not cost effective.

Tasty and nutritious recipes with exactly the right amount of ingredients. Mix of time to prep so I can pick based on how much effort I want to put in.

I look forward to receiving and cooking my QuiteLike deliveries! They never disappoint. Every meal is a success, delicious, full of flavour and leaves me completely satisfied.

I have been using quitelike for years (3-4yrs) approx. They were ok when we started but have constantly gone down hill, Poor quality for fresh products (Mostly beyond their prime by the time it got to us with either freezer burn or completely wilted) Meat was also poor quality which shows when cooking especially the beef that would just sweat all the frozen water juices out of it and make the meat taste avery.

They would also constantly change the orders even when pre selected weeks in advance and would give us meals that we couldnt each due to allergies, there was not comments after complaints.

Scam..
No delivery .
2 x payment taken.
No phone number. Email contact with poor service.
Can't cancel .
Tell you your delivery day is wrong despite getting emails for delivery day .
Fraud . Scam.

Vegetables comes not fresh all the times. Please send us fresh vegetables. Thanks

Ordered once then cancelled yet still charged me a 2nd time for order I didn’t want and they refuse to refund me $108.59 bunch of scammers and their food from first box I got was really crap compared to other food sites definitely don’t recommend and their customer service is useless won’t help at all and take forever to get back to you

Haven't even cooked the recipes yet but just so impressed with the service and communication. Unboxing was a great experience, all the smartly labelled bags, colourful recipe cards plus a tea towel gift. Cant wait to try!!

Unfortunately, my experience with this company was very disappointing due to poor customer service. The cancellation policy is not clearly communicated, you are required to cancel more than a week before the delivery date, which was not disclosed at the time of cancellation.
The online chat support is particularly frustrating, offering only basic, scripted responses. The team also closed the chat immediately after replying, without allowing time for follow-up questions or clarification.
While the quality of the food itself is good, the recipes are underwhelming and the portions are not sufficient for a family of four. Overall, I would not recommend this company.

New to the 'meal box' game....Quite Like was tried first (x1 week's meals for 4 ppl). Then Hello Fresh. Now back to Quite Like as it's waaay better. Here's why (IMO):
- Quite Like sends you actual branded stuff. So beef mince from a named butchers, organic chicken from the butchers, branded packaged feta.....Hello Fresh on the other hand doesn't. It's all in their own packaging.

- Quality of ingredients is far superior. Organic, incredible quality meat.

- Recipes are great. So easy to follow and everything is there for you in the bag.

- LEFTOVERS. Now this was a biggy. With older teens keen for lunch leftovers, I was sceptical that there'd be even enough food for us all for dinner in these meal boxes. BUT Quite Like consistently had leftovers after every dish. Very generous portions, so great for those with big appetites as well. Hello Fresh on the other hand, well it's miserly. Seriously.

- Better diet: What we did notice is that there was much less meat than I would buy. And way more veggies, in their recipes. Which is a great thing! Once cooked up, didn't miss it.

All in all, we'll keep going with Quite Like. Yes it's a bit more $ than Hello Fresh, but it's worth it.

Beware of subscription services.
QuiteLike have an incredibly slow supply chain. You get charged for your 2nd delivery even before the 1st one has arrived. They have a strictly enforced deadline for cancellations and changes of 23:30 Sunday, for the Monday delivery in 8 days' time. I think it would be a lot fairer if they reduced this to 3 or 4 days.

The food is great, but there are a lot of traps in their subscription.

1. My 1st order took 13 days to arrive. (Ordered Tue 30-Dec-2025, Arr Mon 12-Jan-2026). They need to react more quickly to make new customers feel welcome.
2. It is a subscription service. I recommend cancelling your 2nd order immediately, if you are only trying them out. You can also put your subscription on pause. They will charge you for 2nd order before your 1st order has even arrived. They will not let you cancel. Cut off Sunday 23:30, for the order arriving in 8 days.
3. There is no phone number to contact them on. Their web-form does not automatically send an acknowledgement --- typical of companies that don't value transparency and accountability. Despite this they usually respond to the web-form within 4 daylight hours. They do not appear to respond to emails.
4. The delivery instructions that appeared on the label were different to what I gave. The box was left at the bottom of a double flight of stairs under a sign saying "Do NOT leave packages here. Leave inside GATE of relevant unit. ..."

The meals are so varied and easy to make - the salmon in particular is always absolutely delicious.
At times there is inconsistency with produce, but that's not a deal breaker and can occur when purchasing groceries yourself.
No wastage - always happy with the flavours.

I love the meals but they always take longer than stated on the recipe cards. Some of the produce arrives unusable - specifically the fresh herbs.

Hopeless customer service - a lot of emails back and forth, but I never even got to see a box - first major issues to even order one - needed several e-mails for the order to go through. Then delivery day - nothing - the map of the delivery service is out by about 1 km - so I gave detailed instructions, but still no delivery "as the driver can't find it" - it's correct on every Google Map - reassuring emails back and forth, but can't fix it. We have no issues with other deliveries. So hopefully the refund comes through and subscription canceled. Very disappointing.

It would be good if you had a steak option and more lamb options even a pork chop.