Purrform Arvostelua 

371
•
TrustScore 4.5/5 tähteä

4,6

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

My 12 year old cats have been eating raw meat their entire lives, except times when we lived in Scotland and could not get deliveries. They love Purrform Rabbit, the small sachets and the large tubs... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

I purchased a small tub of complete additive to add to the fresh meat that my cat loves. So far the product seems fine - she hasn't noticed it in her food. I now know she is getting all the minerals,... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

My cats love it. Even when they come off some flavours, there are so many others to try. Packaging is excellent and love the special cat flap embedded in the box. Reading some of the bad reviews, I... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Great customer service. I’d forgotten the delivery day I’d chosen and got speedy confirmation. My cats are picky about raw food and only reliably eat purrform. Packaging and delivery both excellent.

Yritys on vastannut

Yrityksen tiedot

  1. Eläimet & Lemmikit

Erilaisten ulkoisten lähteiden tuottama tieto

We believe that the benefits of a natural complete Raw cat food meat and bone diet far outweighs those associated with cooked and dry food. It is now widely accepted by many animal and veterinary professionals around the world that a raw food diet can have many health benefits over processed food. Your cat is able to digest and utilise the ingredients in raw food as this replicates what it would eat in the wild.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

371 arvostelua

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4,6

Kaikki arvostelut

(371)

161 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Excellent product

Excellent product. I feed all my ragdoll cats and each litter in kitten raw.

Efficient delivery.

Thank you.

15. syyskuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Purrform

Thank you so much for your wonderful 5-star review! ❤️ We’re delighted to hear that all your Ragdolls, including your kittens, are enjoying Purrform. It’s also great to know that you’ve been happy with our delivery service.

Thank you for choosing Purrform for your cats and kittens – we really appreciate your continued support! 🐾

Saanut 5/5 tähteä

Healthy and happy cat = Purrform

I’ve been feeding Bertie our exotic shorthair Purrform since he was a kitten as recommended by the breeder. It was the best decision I made to carry on with Purrform transitioning from kitten to adult. He’s doing so well and loves the rabbit variety especially. Every now and then I try to give him a change such as pigeon or boar but he’s much happier with the rabbit and duck varieties. The meat is excellent quality and it’s true that poo is less and doesn’t smell .. I wish I’d known about raw feeding with my previous exotics!
Delivery has been great, on time and well packaged so easy to get straight into the freezer. The 70g packs are perfect but good to see alternatives ie tubs, 5-day fresh etc.
I appreciate the Purrform updates on useful information around cat health and feeding raw too.

15. syyskuuta 2026
Oma-aloitteinen arvostelu
Purrform-logo

Vastaus yritykseltä Purrform

Thank you so much for your lovely 5-star review! ❤️ We’re delighted to hear that Bertie has been enjoying Purrform since he was a kitten and is doing so well on it.

It sounds like he definitely knows what he likes – rabbit and duck are firm favourites with lots of our cats! 😊 We’re also really pleased that you’ve been happy with the quality, portion sizes, deliveries and the information we share.

Thank you for being such a loyal Purrform customer, and please give gorgeous Bertie a cuddle from all of us! 🐾

Saanut 5/5 tähteä

Best food for cats

The food is great quality and the format means we don’t waste food because it goes off.
The customer service is beyond excellent! Delivery is always prompt and secure. Wish we lived closer so we could pick up orders…!

3. syyskuuta 2026
Oma-aloitteinen arvostelu
Purrform-logo

Vastaus yritykseltä Purrform

Thank you so much for your wonderful 5-star review! ⭐️ We’re absolutely delighted to hear that you’re enjoying the quality of our food and finding the portioned format so convenient for reducing waste.

It’s also fantastic to hear your kind words about our customer service and deliveries — we really appreciate it! 💛

And if only we could bring the pick-up point a little closer to you! 😄 Thank you again for your continued support; it means so much to us.

Saanut 5/5 tähteä

Excellent food for my cat

Excellent food for my cat. Taurine included. She’s now 11 years old and still active and playful. I’m very satisfied with her diet.
Delivery is always on time.

4. syyskuuta 2026
Oma-aloitteinen arvostelu
Purrform-logo

Vastaus yritykseltä Purrform

Thank you so much for your lovely review! We’re delighted to hear that your girl is now 11 years old and still active, playful and enjoying her Purrform diet.

It’s great to know that the inclusion of taurine is important to you, and that you’re happy with both the food and the reliability of our deliveries.

Thank you for choosing Purrform and for trusting us to be part of her diet. Here’s to many more happy and playful years together! 😻

Saanut 5/5 tähteä

Hobson is a fan of Purrform!

Our Siamese cat Hobson ( he was the only one left in the litter to choose from …. hence his name) has been fed on Purrform products since he was weaned. He is now nearly 9 and his particular favourite is the Chicken with ground bone and heart ( interspersed with the occasional baby rabbit and mouse).
The deliveries from Purrform are always prompt and totally frozen. Thankyou .

3. syyskuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Purrform

Thank you so much for your wonderful review! 🐾 It’s lovely to hear that Hobson has been enjoying Purrform since he was weaned — and nearly 9 years old, what a fantastic milestone!

We especially enjoyed hearing the story behind his name and knowing that Chicken with Ground Bone & Heart is his favourite.

We’re delighted that our deliveries continue to arrive promptly and fully frozen, just as they should. Thank you for choosing Purrform for Hobson all these years — we truly appreciate your continued support.

Saanut 5/5 tähteä

My little cat has suffered from severe …

My little cat has suffered from severe IBS all her life to the point she was booked in with the vet for her last visit
One last shot was advice about novel protein in rabbit we tried kitten purrform
Within an hour she was growling and stomach gurgling
Within a day her poops were formed !!! It saved her life this food ! She still scavenges and bouts of Ibs recurring in a cycle after this but on the whole she’s great , doubled her weight and doing well for a grouchy old girl
Purrform worked when specialist diets and medications didn’t !!!!!

2. syyskuuta 2026
Oma-aloitteinen arvostelu
Purrform-logo

Vastaus yritykseltä Purrform

Thank you so much for sharing your girl’s story with us. It means a great deal to hear how much of a difference Purrform has made for her, especially after such a difficult journey with her digestion.

We’re absolutely delighted to hear that she has doubled her weight and is doing so much better overall — and we have a soft spot for a grouchy old girl! ❤️

Thank you for giving Purrform a chance and for trusting us to be part of her journey. We’re wishing her many more happy, comfortable days ahead.

Saanut 5/5 tähteä

First time ordering which was very…

First time ordering which was very easy. Food arrived really well packed, plenty of ice and packaging to keep it frozen. We have not tried it yet as we don’t collect our kitten until next week. The breeder recommended the company as she uses them and is always very pleased with them.

2. syyskuuta 2026
Oma-aloitteinen arvostelu
Purrform-logo

Vastaus yritykseltä Purrform

Thank you for your lovely review and welcome to Purrform! We’re delighted to hear that your first order was easy to place and arrived well packed and frozen.

It’s wonderful to know that your kitten’s breeder recommended us, and we hope your little one settles in beautifully when you collect them next week. We look forward to being part of your kitten’s journey and hope they enjoy their first taste of Purrform! 🐾

Saanut 5/5 tähteä

My cats absolutely love Purrform…

My cats absolutely love Purrform especially the Rabbit and Ox Heart!
I have been feeding my cats Purrform for 6 years now and have they have all thrived since day one on the raw rabbit.
I have always been able to order straight away with no issues, especially in bulk!
Fast delivery and the packaging has always been spot on and everything has stayed frozen even in 30c heat when I had a delivery.
5 stars from me and my furry cats!

29. elokuuta 2026
Oma-aloitteinen arvostelu
Purrform-logo

Vastaus yritykseltä Purrform

Thank you so much for your wonderful 5-star review! 😻 We’re delighted to hear that your cats have been enjoying Purrform for the past 6 years – especially the Rabbit and Ox Heart! It means so much to know they’ve been thriving on our raw food from day one. Thank you for being such a loyal Purrform customer and for trusting us to feed your furry family! 🐾❤️

Saanut 5/5 tähteä

Excellent Food My Cats Have Loved Since They Were Kittens 🐾❤️

My cats have been eating Purrform raw food since they were kittens, and I honestly can’t recommend it enough. They absolutely love it, and it’s been a great food for them over the years. I love knowing they’re getting good-quality raw food, and they’ve always done really well on it.
It’s become a firm favourite in our house, and I wouldn’t hesitate to recommend Purrform to other cat owners. 🐾❤️

5. elokuuta 2026
Oma-aloitteinen arvostelu
Purrform-logo

Vastaus yritykseltä Purrform

Thank you so much for your wonderful 5-star review! 🐾❤️

It’s lovely to hear that your cats have been enjoying Purrform since they were kittens and that they’ve continued to thrive on it over the years. Knowing that Purrform has become such a firm favourite in your home means a great deal to us.

Thank you for your continued support and for recommending us to other cat owners! 😻

The Purrform Team 🐾

Saanut 5/5 tähteä

Delivery problems

Delivery drivers don't always follow delivery instructions and leave parcel in wrong place,my delivery was starting to thaw as it was delivered to wrong place.

21. elokuuta 2026
Oma-aloitteinen arvostelu
Purrform-logo

Vastaus yritykseltä Purrform

Thank you for taking the time to leave us a review.

We’re sorry to hear that your delivery instructions were not followed and that your parcel was left in the wrong place. We completely understand how concerning this can be, particularly with a frozen food delivery.

We do pass all delivery instructions provided to the courier, but unfortunately, on occasion, these may not be followed by the individual driver. Please do get in touch with our Customer Services team if this happens again so we can raise it directly with the courier and assist you with your delivery.

Thank you for your feedback and continued support.

Saanut 5/5 tähteä

Was recommended this food by my vet as…

Was recommended this food by my vet as a rew food for my ferret as was unhappy with the food I was using and I will say that it looks and smells so much better and my little bear is enjoying it so much I was very pleased with customer service when they phoned me to let me know that there was a little problem on delivery instead of it coming Wednesday it will becoming Thursday in stead which I thought was good most companies dont bother to let you know so its was nice to be told would recommend to anyone who wants to rew feed there cats or ferrets as well

20. elokuuta 2026
Oma-aloitteinen arvostelu
Purrform-logo

Vastaus yritykseltä Purrform

Hi Joanne,

Thank you so much for your lovely 5-star review!

We’re delighted to hear that your little Bear is enjoying his Purrform and that you’re pleased with the quality of the food. It’s also wonderful to hear that you appreciated us keeping you updated about the slight delay with your delivery – we always try to keep our customers informed whenever there is a change.

Thank you for recommending us to other raw feeders. We really appreciate your support and hope Bear continues to enjoy his meals! 🐾

Saanut 5/5 tähteä

Great food for cats

Definitely the best raw rabbit food on the market. My cats adore it! Been feeding it for years.

20. elokuuta 2026
Oma-aloitteinen arvostelu
Purrform-logo

Vastaus yritykseltä Purrform

Hi Jean,

Thank you so much for your wonderful 5-star review!

It’s fantastic to hear that your cats adore our rabbit food and have been enjoying it for so many years. Your continued support really does mean a lot to us.

We hope your cats continue to enjoy their Purrform for many more years to come! 🐾

Saanut 5/5 tähteä

Excellent

Excellent, reliable company. We have been feeding our cats Purrform for years (since they were 2, they are 7 now) and recommend them to anyone looking to put their kitty on a raw food diet. We also really appreciate the variety of products they stock, they have so many options to choose from for both treats and complete meals. Have never had an issue with delivery and when there was once an issue processing the order due to the a website malfunction, their response was very quick and efficient at solving the problem.

15. elokuuta 2026
Oma-aloitteinen arvostelu
Purrform-logo

Vastaus yritykseltä Purrform

Thank you so much for your wonderful review and for choosing Purrform for the past five years! We’re delighted that your cats have enjoyed our variety of meals and treats, and that you’ve found our service reliable. It’s also great to hear that our team resolved the website issue quickly. Thank you for recommending us—we truly appreciate your continued support!

Saanut 5/5 tähteä

I have my happy cat back!

I’ve just started using Purrform (we’re just 6 days in), BUT … this is the first ever cat food my little fussy eater has REALLY enjoyed!!!! She licks the plate clean. Her coat is beginning to get its shine back, plus her eyes are brighter and she’s looking more alert. Overall, she appears far happier. I thought it might take her some time to transition from her old cat food to this new brand, but no such thing … she didn’t hesitate and we’ve not looked back!
I was feeding her a different frozen cat food but after some time of feeding this to her, her fur began to look dull and started to show signs of ‘dandruff’, she put on excess weight, plus she was very quiet as if she was experiencing some discomfort. I also noticed that there was a very high fat content in the old brand which would not budge from the utensil even with boiling water so that was worrisome in itself.
I’m so grateful to have my happy cat back! 🙏🏽🐈‍⬛💚

11. elokuuta 2026
Oma-aloitteinen arvostelu
Purrform-logo

Vastaus yritykseltä Purrform

Thank you so much for sharing this wonderful review! 💚 We’re absolutely delighted to hear how much your little fussy eater is enjoying Purrform — especially that she’s licking her plate clean! 😻

It’s lovely to hear that you’re already noticing positive changes in her coat, eyes and overall happiness. And the fact that she took to her new food straight away makes us even happier!

Thank you for trusting Purrform with her meals. Here’s to many more clean plates and, most importantly, one very happy cat! 🐾💚

Saanut 2/5 tähteä

Parcel was never delivered putting us…

Parcel was never delivered putting us in a difficult position. Had to source raw food locally. Not easy. Used DPD delivery which was useless. I believe driver was part of a parcel scam. Was signed for in a completely different city by a stranger. The picture showed multiple parcels on the table!

7. elokuuta 2026
Oma-aloitteinen arvostelu
Purrform-logo

Vastaus yritykseltä Purrform

We’re very sorry to hear about your experience. We completely understand how difficult and frustrating it must have been to be left without your delivery, particularly when sourcing raw food locally isn’t always easy.

This is certainly not the delivery experience we expect for our customers. We take delivery issues seriously, and we’re sorry that the information and proof of delivery provided by the courier caused further concern.

We sincerely apologise for the inconvenience and frustration caused.

Saanut 1/5 tähteä

Called the support to explain a problem…

Called the support to explain a problem with order and in the mid explaining the issue the lady just hang up. Tried to call again and they stopped answering.
Called before 1 pm. Is this how you treat all your customers?

Update: After 20 minutes email came that only 1 email per household can be registered. Okay, that would be resolved at the spot if the lady would not hang up and just explain that. But instead I was treated like a garbage...

7. elokuuta 2026
Oma-aloitteinen arvostelu
Purrform-logo

Vastaus yritykseltä Purrform

We’re sorry to hear that you felt disappointed with your experience and we appreciate you taking the time to share your feedback.

We would like to clarify that we did not intentionally end the phone call. During the conversation, the line disconnected while we were still speaking, and when the call came through again there was no response from the other end despite us answering. A further call attempt was made shortly afterwards, but our team member was already dealing with another customer at that moment.

As soon as we were able to, we contacted you by email to explain that our policy allows one Purrform account per household and to help resolve the duplicate account issue. We appreciate that this could have been frustrating and we’re sorry that the situation gave the impression that we did not want to help.

We always aim to provide a helpful and respectful service to every customer, and we’re pleased that we were able to clarify the matter.

Saanut 5/5 tähteä

My 2 cats Lotty and Nickos

My 2 cats Lotty and Nickos, loves purform, they have only ever eaten this from kittens, they are both 1 year old now, and are thriving. You know what you are feeding your cats with Purform, unlike shop bought cat food all fish derivatives, not what it says on the box. I've been trying them on the steamed food and they were not sure at first but they seemed to be getting used to it now, purform is more expensive but as long as I can afford it, hopefully for the rest of there lives I will feed Lotty and Nickos, on Purform thank you I have two healthy active cats

6. elokuuta 2026
Oma-aloitteinen arvostelu
Purrform-logo

Vastaus yritykseltä Purrform

Thank you so much for taking the time to leave such a lovely review! We're delighted to hear that Lotty and Nickos have been enjoying Purrform since they were kittens and that they're now thriving as healthy, active one-year-olds.

It's wonderful to know how much you appreciate the quality and transparency of our ingredients. We're also pleased to hear they're starting to enjoy the steamed range too—it's quite common for cats to take a little time to adjust to something new!

Thank you for choosing Purrform and for trusting us with Lotty and Nickos' nutrition. We really appreciate your support and look forward to being part of their journey for many happy, healthy years to come.

Saanut 5/5 tähteä

Top quality products

For the 1st time in ages I've received my delivery on the nominated date. Think the chosen courier was the reason. So hope it goes back to being this way again. The best complete supplement out there. Would 100% recommend trying. Very secure packaging too.

4. elokuuta 2026
Oma-aloitteinen arvostelu
Purrform-logo

Vastaus yritykseltä Purrform

Thank you so much for your fantastic 5-star review!

We're delighted to hear that your latest delivery arrived on your chosen date and that you had a positive experience with the courier. We understand how important reliable deliveries are, and we're pleased everything went smoothly this time. We'll continue working hard to provide this level of service consistently.

It's also wonderful to hear your kind words about our Complete Supplement. Knowing you consider it the best on the market and would recommend it to others really means a lot to us.

Thank you as well for mentioning our secure packaging. We put a great deal of care into ensuring our products arrive in the best possible condition.

We truly appreciate your support and look forward to continuing to provide you with both quality products and reliable service.

Best wishes,

The PurrForm Team

Saanut 3/5 tähteä

Website not working and poorly thought out changes

Been a customer of the product since 2017 and have seen the website and payment mechanism change quite a lot.

Our last order was via the website using our iPad and a normal browser. The performance of the Purrform website was nothing short of shocking - it was incredible slow and quite a few time we were about to abandon the order because it was simply too painful waiting for a response. It wasn’t our internet broadband speed as we have full fibre which was running 160mb it was definitely the Purrform website. There have been more ‘issues’ since the company was bought by its present owners where changes to the website have clearly not been thought out or properly tested

29. heinäkuuta 2026
Oma-aloitteinen arvostelu
Purrform-logo

Vastaus yritykseltä Purrform

Hi Peter,

Thank you for taking the time to leave your review and for being a loyal Purrform customer since 2017. We really do appreciate your continued support.

We're very sorry to hear about the difficulties you experienced when placing your recent order. That certainly isn't the experience we want our customers to have.

We have recently made a number of changes to our website to improve the overall customer experience. While these updates have been working well for the vast majority of customers, we appreciate that there may still be some issues affecting certain devices or browsers, and your feedback is extremely valuable in helping us identify them.

If you haven't already done so, we'd be grateful if you could let us know which browser and iPad model you were using, as this will help our developers investigate further.

Thank you again for bringing this to our attention. We are continually working to improve both our website and our customers' experience, and we hope your next visit is a much smoother one.

Saanut 5/5 tähteä

My two Maine Coons were fed Purrform by…

My two Maine Coons were fed Purrform by Breeders. I have continued this and they are now 3 years. Their is favorite is Rabbit. Company is very reliable as somebody who picks hers up from Purrform I find the ladies in the office absolutely lovely.
I am also very please that certain Pet Shops now sell these products
I use one tub a day

3. elokuuta 2026
Oma-aloitteinen arvostelu
Purrform-logo

Vastaus yritykseltä Purrform

Thank you so much for taking the time to leave such a wonderful review.

We're delighted to hear that your Maine Coons have been enjoying Purrform since they were kittens and that Rabbit remains their favourite! It's lovely to know that you've continued with us over the years and that our products have become such an important part of their diet.

We're also very pleased to hear your kind words about our team. We always aim to provide helpful and friendly service.

Thank you again for your continued support and for choosing Purrform for your cats. We truly appreciate it.

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