Pure Luxuries London Arvostelua 

Great company for customer support. I have ordered goods from this site several times but latest item I received was the wrong item which is a very unusual error for this company.
Contacted them by email (could not find a phone number on website) and had a reply within the hour.
There was a pre paid returns label with the goods so I was able to return the item the same day. Reordered item again and was given a discount and 1st class tracked delivery. Item arrived this morning by courier and was the correct one.
Excellent customer service provided by Charles even emailed me to inform me that my return package had been received and refunded.
I would recommend this company as the goods are top quality .

Treated myself to a "Kay" handbag a few months ago - so pleased I did. Beautifully put together, outstanding quality - a joy to use. Look forward to using it for years.

I have just purchased a men's leather wallet. It arrived this morning. Beautuful quality, just what I was looking for as a special gift.
Outstanding customer care from Charles who went above and beyond to enable additional embossing to be carried out.
Very pleased indeed.

Having searched for ages to find my "perfect" purse, I finally found exactly what I wanted at Pure Luxuries. It arrived within 24 hours and I was thrilled with the quality of my item and service delivered. Well done.

I'm not one to complain or write poor reviews but my bag from 'made by stitch'- a branch of pure luxuries, was very poor indeed and the whole experience has led me to do so. Within 3 months the stitching on the strap was coming loose and after a private repair (as a replacement was not available ) this issue soon completely sheared off, leaving the bag unusable. I was offered 30% off an alternative bag only, not even wanting to inspect the issue themselves as the products are supposedly of the highest quality! I would like to make people aware that there is only a 6 month manufacturing warranty on these products, which for a quoted " lifetime purchase" feels very inadequate, I will not be purchasing another product, thankfully after months of struggles and not much help or support from pure luxuries , Debenhams have thankfully resolved the issue, with assistance from trading standards.

I ordered this item as a gift for my 'hubby to be' on the Tuesday lunchtime and it was delivered on Wednesday.
The item itself came in a great gift box, it's lovely quality soft leather and with the zip up fastening, ideal to prevent loss of receipts and £ notes.

Good quality, as described and fast delivery.

Beautiful purse - excellent delivery service.

The Pureluxuries website is so easy to use and has great photos and information that really helped me shop with confidence. I bought a mini backpack style handbag and it's great! Lovely quality and perfect size - exactly as described in the photos and information on the website. I love it! And with a great price and super-fast delivery, I couldn't be more pleased! Highly recommended.

Superb quality service. Delivery was very quick and secure. The bridge bag is excellent. I am 6ft tall and the strap is a fantastic length. Real craftsmanship. Will treasure it for life.

With the excellent web site I was able to find the exact wallet I was looking for. I.e. Size, amount of credit card slots etc. The purchase and delivery could not have been bettered

Ordered leather bag and purse for birthday present.Really nice and soft leather.Reasonable priced.Arrived quickly.

Excellent service will purchase again

Fast delivery, excellent quality wallet. Have used in the past and will use again, no problem.

I am very pleased with my new handbag, it arrived very promptly and it was just what I wanted, lovely soft leather and just the right size for me. Thankyou

Excellent customer service and prompt & efficient service. Excellent A*****

Excellent service great products fast delivery

Pure Luxuries were extremely helpful when I needed to return a bag which was faulty, and obtain a replacement. I did not have my original delivery note so a copy was emailed to me. The replacement I chose was low on stock so Ben at Pure Luxuries reserved it for me and arranged for it to be sent out. I am pleased with the replacement bag, which is of excellent quality.

I was given a leather bag as a gift for Christmas which unfortunately broke. Ben in the customer services team responded to my email very quickly, helped me sort out a return and replacement and even sent me a new returns label.

I can't fault the customer service, it was absolutely brilliant.

amazing half price of debenhams and next day delivery! wow and thanks