Pure Luxuries London Arvostelua 

284
•
TrustScore 4/5 tähteä

4,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Ordered Leather Bag yesterday and together with two free items they were delivered within 24 hours. A remarkable service and beautiful handbag and free cross body leather clutch Bag and free bag stra... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Washbag ordered on afternoon of 23 January, delivered on morning of 25 January, FOC. Product quality is superb, beautiful soft brown leather. Design has been well thought out & is both practic... Näytä lisää

Saanut 5/5 tähteä

All the bags i am currently using are from Pure Luxuries London . They are fabulous quality leather. I had a small issue with my latest purchase, a backpack, but customer service was second to none a... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I HAVE NEVER EXPERIENCED SUCH APPAULING TREATMENT FROM ONLINE ORDERING BEFORE!! FULL OF PROMISES OF NEXT DAY DELIVERY. I MADE ORDER FOR 2 BAGS ON FRIDAY THE 4TH....TODAY MONDAY THE 7TH STILL NO DELIV... Näytä lisää

Yrityksen tiedot

  1. Nahkatavaramyymälä
  2. ja myös
  3. Asusteet
  4. Lahjatavaraliike
  5. Laukku- ja matkatavaraliike

Yrityksen kirjoittama

Established in 2011, Pure Luxuries has bloomed into a leading online retailer of luxury leather goods and fine jewellery. With a host of fabulous brands, our in-house designers create original ranges of high quality, stylish products at affordable prices.


Yhteystiedot

4,1

Hyvä

TrustScore 4/5 tähteä

284 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,1

Kaikki arvostelut

(284)

14 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Gorgeous leather bag.

The bag I bought is exactly as shown on the web page. The quality and general look of the bag is even better than I’d hoped. Love it and would recommend with no hesitation.

29. huhtikuuta 2019
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

A big Thank You

My order was delivered about 10 minutes ago.

I am amazed and delighted with the swift delivery. I am also very impressed by the quality of the bag.

I was recently conned by an internet ad, I ordered a bag on 14 March, I was charged £99.95, an excess charge of £85, for a bag advertised at £14.95, which has yet to arrive, land no sign of the refund either.So I was a little wary of internet shopping again, but purchasing from you was backed by PayPal, so I knew pricing wouldn't be an issue.

I am so delightfully surprised by the quality and service, you have restored my faith in humankind.

Kind regards,
Catherine Maguire.

17. huhtikuuta 2019
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Quick delivery & returns process

Quick delivery, and quick a returns process. Unfortunately the item I ordered was smaller than I had wanted, and within a few days of returning I had my refund. Throughout order and returns process I was kept up to date with the status of my order. I would order from pure luxuries again.

9. huhtikuuta 2019
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Super fast delivery and excellent…

Super fast delivery and excellent quality of bag. I might return it back because it's not the right colour for me, but definitely no problem with the bag or company. Only slight dirt on the bag but wipes easily. Experience of purchase is very smooth.

9. huhtikuuta 2019
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

'Mere' Dark Brown Handcrafted Hanging…

Washbag ordered on afternoon of 23 January, delivered on morning of 25 January, FOC.

Product quality is superb, beautiful soft brown leather. Design has been well thought out & is both practical & attractive; item was well packaged

Five Star Service from Pure Luxuries. Cannot recommend highly enough & will certainly be purchasing again from them. Thanks all round for an excellent service.

24. tammikuuta 2019
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Very disappointed in the quality of the…

Very disappointed in the quality of the handbag. My husband bought it for me as a Christmas present exactly a year ago, and the material has ripped on the inside of the bag. Definitely not a product I would recommend.

9. tammikuuta 2019
Oma-aloitteinen arvostelu
Pure Luxuries London-logo

Vastaus yritykseltä Pure Luxuries London

Hello, Thank you for your review. We are very sorry to hear that your product has ripped. All of our products come with a 6 month warranty, however we will always investigate any issues which arise. If you could kindly contact us at info@pureluxuries.com with details of your order, we can look into this for you :)
Warm regards, Pure Luxuries Customer Care

Saanut 5/5 tähteä

Don’t hesitant to buy from this site

Excellent service from start to finish.
Quality of items are top notch. I was sceptical at first but now I’d recommend this site to anyone who wants good quality items at very reasonable prices.

9. marraskuuta 2018
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent

I have placed 3 orders with Pure Luxuries, and have never been disappointed with either the quality or price of the items. The speed of their deliveries is one of the best. If I'm looking for a particular item in their range will always look at their site first.
May all of the above continue!

Thanks guys.... JO

3. syyskuuta 2018
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

I have bought a lot of items from pure…

I have bought a lot of items from pure luxuries and have always found the quality of the items to be excellent . They often have brilliant discount codes and lots of sale items so you can get beautiful items at really good prices. I have never been unhappy with any bag, purse or wallet that I have purchased!!!
Customer service is also very good , very helpful and quick to respond.
I would have given 5 stars only that my last order was cancelled due to a stock error....but when I went back onto the site, the item had been re-branded,( from a designer original to a pure luxuries item) given a little pure luxuries charm and increased in price by £90 !!!! I am disappointed with this as I was purchasing as a gift and now have no gift!! Never mind you can't win them all !!!
I would still recommend pure luxuries , this is my first negative experience out of about a dozen orders.

31. elokuuta 2018
Oma-aloitteinen arvostelu
Pure Luxuries London-logo

Vastaus yritykseltä Pure Luxuries London

Hello Sarah - thank you for your review and comments. Unfortunately stock errors do sometimes occur - we are working hard to prevent this from happening in the future. Please accept our sincere apologies for the disappointment caused. Regarding the item itself - we would not rebrand or reprice a product as described - it is likely that the Designer Original item (a one off product) was based on the same design of one of our product lines, hence the similar appearance and difference in price :)

Kind regards

Pure Luxuries Team

Saanut 5/5 tähteä

I would rate this company a lot higher…

I would rate this company a lot higher than 5 stars the quality is fantastic they have been made with a lot of love and attention I have never seen so many lovely colours I have bought 2 purses and 2 handbags and they have all matched the very high quality from this company I would like to say thankyou very much I am one happy shopper

24. elokuuta 2018
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent value for money

Have purchased a handbag, purse and wallet from this excellent company. They are all of fantastic quality and would recommend them to anyone.

Which other online company offers free delivery and returns

6. elokuuta 2018
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Brilliant online shop

I struggled to buy this bag on the high street (availability) I bought the very same bag cheaper and delivered 1st class within 24hrs!! Brilliant online shop that I will definitely use again to buy gifts buy with confidence. Thanks again
Regards Jeff in Warrington

11. toukokuuta 2018
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent vendor

Charles from pureluxuries responded to all my emails within minutes, he allayed all my concerns with rapidity. It's really hard to find this impeccable level of attention to detail these days.

Thank you Charles

8. helmikuuta 2018
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Used to be better. USED to be

I've purchased a few things from here and the quality used to be excellent. my last purchase was terrible; it felt tacky and smelled ( yes smelled) aweful. I wil not be coming back.

12. tammikuuta 2018
Oma-aloitteinen arvostelu
Pure Luxuries London-logo

Vastaus yritykseltä Pure Luxuries London

Hello SD, Thank you for leaving a review with us. I am very sorry that you were not satisfied with your purchase. Our products are designed for their quality - in rare circumstances products may be faulty or require replacing due to manufacturing faults. All of our products come with a 6 month warranty to cover such issues - and we would like to replace your purchase if there is a problem. Could I kindly ask you to email our Customer Service Team at info@pureluxuries.com so that we can resolve the problem as swiftly as possible?

Warm regards
Pure Luxuries Customer Care

Saanut 5/5 tähteä

superb

I now have a purse and bag from here perfect. I spent a long time searching for zip around purse with the right inside for me, the Hanson is perfect. Both are excellent quality,true to website, great price and service. Just helped a friend make a purchase too. I am a leather person not man made, well worth the purcase

19. marraskuuta 2017
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The best customer service

The best customer service. I received help and support returning the purse I didn't like. Excellent communication & products quality! I definitely reccommend using Pure Luxuries!:) Sarune

18. marraskuuta 2017
Oma-aloitteinen arvostelu

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