Customer service was top tier. I called and spoke with Wendy if memory serves correctly about an issue with a part only to realize a couple grommets were missing. They immediately shipped them out at... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I ordered after 5pm eastern time. Received my order at 12:30 the next day. Wiring harrness for cummins to convert 06 to 03/05 aluminum valve cover style. Great product!!!! Thank you. We need mo... Näytä lisää
By far the best and easiest online shopping experience I have ever had. The customer service is second to none they have always worked with me on shipping to Alaska, and the amount of parts they offer... Näytä lisää
Pure Diesel went over and above to remedy an issue with my order. Although it was a shaky start, I have full confidence in PDP and there selection of parts. I also believe that any business experien... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
At Pure Diesel Power, we believe that KNOWLEDGE IS POWER! Pure Diesel Power was established in February, 2006. We have over 20 years combined experience ready to serve you. We proudly provide diesel mechanics and enthusiasts with the necessary performance parts and accessories. We know what it takes to compete with the best parts dealers on the web. So, we commit ourselves to providing excellent customer service with a dedication to deal only well-engineered diesel engine performance parts. Pure Diesel Power carries the best quality, most valuable diesel performance parts, including parts for the most popular diesel engines. We use one simple equation: Price + Quality = Value Whether you need diesel performance parts for business, pleasure or to increase your mileage, we have what you need. We know how much you value reliability, so we have spent the last 15 years building an impressive catalog of reliable diesel performance parts. No matter your purpose, from increased towing power to more torque on the drag strip, we will have the necessary diesel part in stock, ready for shipment. We want to provide unparalleled service! We strive to provide our customers with excellent and attentive customer service, helping to choose the perfect performance part for your desired application. We provide a safe and secure checkout process to get you up and running ASAP! Thanks for choosing Pure Diesel Power as your online source for performance diesel parts! If you have any questions about our performance diesel parts, or if you just have general inquiries, please contact us at 715-254-1833.
Yrityksen kirjoittama
Yhteystiedot
2600 S Galvin Avenue, 54449, Marshfield, Yhdysvallat
- 715-254-1833
- customerservice@puredieselpower.com
- puredieselpower.com
4,6
Erinomainen
6 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
GOOD CUSTOMER SERVICE
GOOD CUSTOMER SERVICE, GOT THE FEEL OF A FAMILY OWNED BUSINESS
16. huhtikuuta 2025
Vastaus yritykseltä Pure Diesel Power
Hi Marcos, thank you for the great review! We're glad our customer service gave you that family-owned feel—that's exactly the experience we strive to provide. We appreciate your support and look forward to serving you again!
Vastaus yritykseltä Pure Diesel Power
Hi Spencer, thank you for the review! We're thrilled to hear you were happy with our customer service and support. We truly appreciate your business and look forward to helping you again!
The best experience ever I will be…
The best experience ever I will be ordering more parts
10. huhtikuuta 2025
Vastaus yritykseltä Pure Diesel Power
Hi Frank, thank you for the awesome review! We're thrilled to hear you had a great experience. We look forward to helping you with more parts in the future—thanks for choosing us!
Buyer beware
Orderd part over phone. Shop sent out part 96 f350 high pressure fuel banjo fitting 400$ part didnot fit sent back to shop... usps indicates correct location. With usps tracking. So now I have no part, & No refund I do not recommend pure deisel power bad experience
15. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pure Diesel Power
Dear Dan Mizner,
Thank you for taking the time to share your feedback. I’m very sorry to hear about the trouble with your order and understand how frustrating this experience must have been.
We take these matters seriously and would appreciate the opportunity to make things right. Please reach out to me directly at customerrelations@puredieselpower.com or contact our team at 715-254-1833 so we can investigate the issue further and work toward a resolution.
Your satisfaction is important to us, and we’re committed to improving your experience.
Sincerely,
Pure Diesel Power
Very friendly service
Very friendly service. Knowledgeable and informative on the product I was looking for.
1. huhtikuuta 2025
Vastaus yritykseltä Pure Diesel Power
Hi Stacey, thank you for the great review! We're glad to hear you found our team friendly, knowledgeable, and informative. It was a pleasure helping you, and we look forward to assisting you again in the future!
Quick shipping
My items shipped in a timely manner and I received them quickly.
28. maaliskuuta 2025
Vastaus yritykseltä Pure Diesel Power
Hi Betty, thank you for the great review! We’re happy to hear your order shipped promptly and arrived quickly. We appreciate your support and look forward to serving you again!
Helpful and professional
Item was shipped out promptly. Unfortunately ups lost it. However when I called because the tracking showed lost they were already on top of the issue and had a replacement shipped right out! Very kind and helpful staff! I will definitely buy from pure diesel power again!
25. maaliskuuta 2025
Vastaus yritykseltä Pure Diesel Power
Hi Nate, thank you for the great review! We're sorry to hear UPS lost your package, but we're glad our team was able to act quickly and get a replacement out to you. We truly appreciate your patience, your kind words, and your continued support. We look forward to serving you again!
The best in the business
Hands down the only place I get parts for my Cummins. & I live 45 minutes from a BIG name in the industry, but much rather deal with PDP. Been using them for over 6 years now & not a single issue. The best in the business no doubt
24. maaliskuuta 2025
Vastaus yritykseltä Pure Diesel Power
Hi Ethan, thank you for the incredible review and for being a loyal customer for over 6 years! It means a lot to us that you choose Pure Diesel Power over the big names—even with one just down the road. We’re proud to be your go-to source for Cummins parts and truly appreciate your continued trust and support!
Vastaus yritykseltä Pure Diesel Power
Hi Mr. Robinson. Thank you for your purchase and your review.
Our records indicate that you placed your order early in the morning of March 3rd, and you opted to take advantage of the "free" shipping option that we offer to customers. This method advertises that it will deliver your parts within 2-14 business days. The same afternoon, we called you to let you know one of the items you selected was out of stock and that we were awaiting its arrival, and that we could most likely ship it within 4-5 business days. You approved this and did not indicate you needed your parts any faster. One of the items you ordered shipped the same day and the rest of your order arrived and your remaining items all shipped on March 7th. Some of your order was delivered on March 6th, and the remaining was delivered March 13th. You received your entire order within 8 business days, well under the 14 days we advertise "free" shipping can take, even taking into account the parts delay that we made sure to inform of you of right away. In the future, please remember we offer expedited shipping to get your your parts faster, so we do not feel it's fair to leave us a one star review when you knew full well what the transit time of "free" shipping could be when you initially placed your order.
Super fast shipping
Super fast shipping, almost always have what I need. Always quality product. Customer service has been great the few times I needed it. A+ guys
26. helmikuuta 2025
Customer service & Quality of care
Customer service is top notch, any time there is a delay they inform me quickly with a contingency plan if needed. They always send the right parts and spot potential errors within your Order if there is one, There’s not another place I will buy from.
24. helmikuuta 2025
The customer service was amazing
The customer service was amazing, I had an issue with a package not being delivered via USPS and it was resolved by your very friendly customer service staff.
21. helmikuuta 2025
Great group of people to do business…
Great group of people to do business with. Will continue to buy and recommend people to purchase from Pure Diesel Power
11. helmikuuta 2025
Great products at a great price with…
Great products at a great price with speedy shipping!
28. tammikuuta 2025
54 bel air Cummins
Always have the right stuff for the job. Would you like to sponsor the car?
22. tammikuuta 2025
Shipping was fast but pipe had issues.
Shipping was fast. But one end of the pipe is slightly ovaled and will not fit onto the exhaust pipe. Yes this is isn’t probably a huge deal if I had an exhaust pipe expander but for the price I paid it’s pretty frustrating. So now I’ll have to buy a tool to open it up. There was no packaging inside the box so the pipe was just bouncing around I feel like it could have at least been bubble wrapped.
20. tammikuuta 2025
The team there is a pleasure to deal…
The team there is a pleasure to deal with. Great people, great parts!
7. tammikuuta 2025
Excellent people and service.
Great help and knowledge I needed to get the right stuff.
2. tammikuuta 2025
Great experience, money well spent
Best prices, free and fast shipping, well packaged and fast email reply. Highly recommend this business, will definitely shop again when needed.
30. joulukuuta 2024
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