Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I had an issue in that my hot water wasn’t working. Spoke to a very helpful lady in the customer care team who arranged for someone to come out on the same day. Dave arrived promptly, sorted the issue... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

Boiler installation was done professionally. From getting initial quote to turning up on time for appointments. We have had our servicing done annually by Paul ever since. Always polite, tidy and know... Näytä lisää

Saanut 5/5 tähteä

Fitted an Alpha combi boiler. Parts arrived just after 8.00 a.m, fitter 8.20 p.m. All went without a problem job completed just after lunch. Left clean and tidy giving full explanation how boiler work... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

All round service excellent. Had new combi boiler fitted in the loft replacing an old back boiler. Got sameday quote from Alex after initial inspection. Really impressed with him and the knowledge, w... Näytä lisää

Yrityksen tiedot

  1. Lämmitysurakoitsija

Yrityksen kirjoittama

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Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

97 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,5

Kaikki arvostelut

(97)

0 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Excellent service with a smile and whistle.

We are so pleased we asked Keith to have a look at my dads boiler, which was nearly 30 years old, my dad had previously had someone from a different company service it, and it became faulty the next day !!! We rang Keith , who very kindly offered to come that night and he fixed my dads boiler which made my 81 year old dad very happy.
My dad decided to have a new boiler and Keith sorted this all out within a week, Keith was caring and compassionate with my dad Excellent tradesmen are hard to come by, but Keith is definitely one of those tradesmen.
He was clean, tidy and went through the new thermostat which my dad loves as it's a Hive system. Nothing was too much trouble for Keith, we would highly recommend him, and thank him once again for everything he did to make sure my dad had heating and hot water at such short notice.
Thank you Keith.

11. tammikuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Heating emergencies

PRS plumbing has been very helpful in assisting in resolving some of our urgent heating problems in several of our properties over the winter period. Paul and his team ensure someone is on site really quickly and keeps me informed about the next steps in case the engineer isn't able to rectify the fault on the spot. The team will go the extra mile to ensure parts are sourced at the earliest possible opportunity.
Many thx for a great service.

7. tammikuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Thank you

Old boiler gave up the ghost prior to Christmas, Keith came and got it to work so I had heating and water.
He came after Christmas and fitted a new combi boiler and the whole job was completed in two days with the minimum of fuss.Keith was very professional and tidy worker.
I would wholeheartedly recommend this company and their engineer Keith
I am very happy with the installation and the flat was left in a very clean state, and it is now nice and warm
Highly recommended
T R HEALEY

7. tammikuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

My boiler decided to give up right…

My boiler decided to give up right before Christmas, and cash was very tight. We contacted a few local Boiler companies and got a few quotes! PRS from start to finish were amazing! From the surveyor, who came over, looked over our system and advised us what the best option would be. Ben, our installer was fantastic! He contacted us when he was on his way, and was very knowledgable! He was polite, clean and tidy, and left our home how he found it, except with a New Boiler with 10 year guarantee! 😁😁
Would highly recommend, and will be telling my friends and family about their service!
A*****

7. tammikuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great service

Great service. Our boiler broke, we have called Prs plumbing and the next day we had boiler fitted. Highly recommend!

6. tammikuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

We had PRS replace our Boiler and found the whole experience easy, professional and honest.

We had PRS replace our Boiler just before Christmas.
The whole experience from the initial contact to book the appointment, to the extremely knowledgeable and helpful Surveyor who attended our house to discuss our requirements and quote on the work, to the very polite engineer who installed the new boiler and altered the existing pipework and installed the new pipework neatly and exactly as we requested and discussed with the Surveyor at the time he quoted.

As he promised, No hidden extras or confusion on what was expected.

Totally stress free from start to finish.

We would highly recommend PRS to friends and family.

6. tammikuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great service from the team

Great service from the team. I’ve a landlord with a lot of properties and have used a lot of different plumbing services over the years and really leave a review but the service, speed, quality and price has been second to none. Well done PRS

6. tammikuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Absolutely top-notch quality from this…

Absolutely top-notch quality from this company. I was unfortunate enough to have my own plumber away at the time of an emergency, so I sourced around for another and come across PRS. The problem was diagnosed, solved AND cost a lot less than I expected.

Bravo PRS!

6. tammikuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great company!

After having my boiler break down recently, I contacted PRS and they were so prompt in their response. I had Alex come and carry out a survey the same day and he was very professional and honest. Once the boiler was fitted the after care from the team was also very good! Will definitely be recommending this company.

6. tammikuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Not professional, changed quote.

Inital quote was for a 30kw boiler they installed 25kw.
They said we accepted a digital quote which we never sore and we asked for a copy they sent a duplicate by recreating the order on there system which did not match. Within the first 2 weeks the boiler stopped working heat exchanger had to be replaced by bosch as installers did not want to know. I suspected they did not do the magacleanse clean that we paid for as they did not open all the valve on the radiators before flushing and also we did not see the flushing machine used. We questioned this and the MD got back to us to say this was done but still not sure think he was covering his ***. On the digital quote that we supposedly agreed this was not on the list to be done so why would they have done it. We started to take this further with Citizen advice but they have taken over 4 weeks to reply so we accepted the difference between 25kw and 30kw but decided to not question the flushing as we have not proof. They had converted our open vent system to combi, fit the new boiler and did a magaclense + vib clean flush in 1 day and a bit.
During all this I kept sending email which they kept loosing or did not receive but only on some ones I sent proof of there mistake. I had to switch to phoning because email response was being ignored even when I phone reception to say about email. I recommend that you record your phone calls because you will need proof wish I had.
Citizen advice did come back and said I did have a case against them and said I should take them to small claims but was too late as I agreed the difference. They have reported them to trading standards.

19. joulukuuta 2021
Oma-aloitteinen arvostelu
O'Reels-logo

Vastaus yritykseltä O'Reels

Dear Mr Mace,

Thank you for your review. As you are aware we installed the boiler that you chose and we have provided a digital and hard copy of your "Signed and Accepted' quotation for your records. As a gesture of good will we made two offers at the time of the installation due to what is believed to have been a verbal discrepancy at the time of survey.
1. Remove and replace the boiler with model that you subsequently said you requested or,
2) Receive the difference in value between the boilers. You opted for the second option and we have returned the funds to you.

As for the details of the flush there does seem to be some discrepancy in accounts. We performed a Magnacleanse as requested. The boilers heat exchanger did require replacing after two weeks as you correctly stated. I asked for the Worcester service team to send over their official report so we could see if this component failed due to an inadequate flush. The report came back stating the heat exchanger flow sensor was at fault and this has been replaced along with a new heat exchanger just to be on the safe side. Worcester Bosch have categorically stated however that the system is clean and as a result stood by the 10 year manufacturers guarantee. If we had not flushed the system the manufacturer would have not done this and requested that we re-attend to carry out a further flush. I also believe that that as the new boiler has been now working perfectly well for the last three months with no extra attention or 'blockages'. This, I believe, proves that the Magnacleanse was successful. I'm also very glad that we were able to expedite the Worcester Bosch attendance at our end.

I am also delighted to see that you have chosen PRS to carry out the ongoing service works to your boiler. If you require any further assistance in the future please do not hesitate to contact us and we look forward to your continued custom.

Saanut 5/5 tähteä

Prompt and professional response!

After calling this company in the morning, Patrick Warner was able to visit a few hours later, completed a survey for a new boiler and installation and gave me a quote within the hour after a professional, thorough and considerate appraisal of PRS plumbing solutions services, features of the relevant care package, warranty etc.
I look forward to posting about the installation hopefully happening next week.
Thank you Patrick et al!

16. joulukuuta 2021
Oma-aloitteinen arvostelu

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