Provincial Smart Home Arvostelua 668

There is no heat in my house with the thermostat stopped. I tried calling several times the customer but there is no answer. Even the agent who sold me the service doesn't take my calls. So bad...

Assuming it s possible to give this company a -5 stars I would. Please beware of Provincial Smart Home. It’s a scam company. They will scam you and run. They would promise a government rebate, scam you of your hard earned money and flee. We are a victim and it’s very painful.

This company is a scam. I have been trying to call but no answer. the thermostat is shot and I am getting no heat. I see lots of scam report regarding this company. I urge that we all get together and approach the Goverment

This company has scammed so many people and has got everyone in debt over their heads with Fanciest who has doubled the monthly payments and nothing was explained just hurried everyone to sign up.
We are lost and don't know where to go with this, now their phone # is no longer in service and we have collection agency after us for not paying the buy out of 2200.00

I got scammed by this company I’ve been contacted with this company guy name KARTIK came to me and I was promised to get 10k. and numerous others I can see they got scammed too.i got heat pump and furnace and door camera and some other stuff and was told that I will get a rebate from the government it was done back in September 23.we had done some kind of inspection and they told us it will be in process after that, it’s been a year Since then I’m not able to contact anyone I’ve been contacting the company and they was keep saying my rebate is in process till June 2024 they have answered then since now there is no way I could get a hold no email response no physical address of this company the address showed on the website it was a call centre . My systems need service and I am completely lost also I now owed 26000$ I was told that everything should be under 15k and now financit company they are collecting payment they have increased my payment amount it supposed to be 100$ and now im paying 240 $ bi weekly . Which I wasn’t told , I contacted financeit they rolled the ball we can’t do anything, if you can’t do anything then who you shouldn’t approved loan this company ?? I’m completely lost who should I call where to go. I can’t afford this mess please help me

"Provincial Smart Home" This company is a complete scam! Everyone should take note of this and never get prey to these predators!! I was promised to receive a CAD 10k rebate within 3 months, which was never paid it's one year now. There is no customer care number that you can reach out to if there is any issue with equipment or any complaints you may have. I'm up to join forces and sue these scammers!!

OUR Z
Ok, I guess we are another couple that got scamed by this company. When my husband was contacted by phone by Adelle Javid 647-594-7770 He agreed to have them come out to see him.
The person explained everything on a piece of paper saying that we would get a 10,000.00 rebate from the Government and then only have to pay 160.00 per mth. for the heat pump water tank and doorbell. My husband agreed and sent a void check to a company as he was told. We were to have a government auditor come to inspect our home to see if we qualify for the rebate.
The next day, Provincial came to our home to dimantle and replace the equipment we have to the above mentioned appliances.
At 2:00 that same afternoon an government inspector showed up and was not please that Provincial was already setting up the new equipment.
It took 3-1/2 months to receive this information. In the meantime, we continued to call provincial concerning the interest free loan info that was to be suppled but to no avail. Now the phone number we call Adelle Javid goes immediately to voicemail
This company is operating a scam on people and need to be stopped. We will be contacting the Fraud line for the OPP but we are still left with a 19,000.00 plus interest of 10-1/2 % over 10 years which will end up being over 32,000.00 for this equipment. Buyer beware is all I can say. The company who Took on this Loan, Vault pay says there is nothing they can do as they took on this loan in good faith. They also told us that they have had many of the same calls of this nature and that they are sorry for our trouble.

There is a group trying to get things arranged to go after these fraudsters.
There is also an MCoulter doing a piece on these crooks for the Toronto Star. We need to get together en masse and make things ugly for these thieves so they don't get to scam any more people

I am on the same boat
My contact number is 705-970-3520
They promised me to pay $3000 and I have proof in an email
I have issues with equipment from
Couple of months
Kindly someone advise how can we take legal action against them

Criminals!
They signed us up for a loan and then disappeared and never met any of the conditions of the contract.
I'm seeking legal council.

SCAM SCAM SCAM. It's been more than a 11 months Dec 2023, since they have installed the equipment of $25,000 and said I will receive a rebate of $8960. Its been almost a year and I haven't received the rebate plus I have 24k loan that has to be paid off. THEY now no longer have phone number and website is down too, contact number is not reachable.
WHAT CAN WE DO HERE...so many people have been scammed by this company.

Everything went wrong since beginning of contract ( April2024) .These guys use false promises, misguidance, manipulation to prey the people. Kept me in 15000$ contract with assurance of rebates, cashback 10 years of free maintenance service on AC: Tankless water heater and RO system etc . They answered my calls a month ago to procrastinate things now there is no active number nor website to catch hold of theses guys. Can anyone please guide me on how to file a complaint against theses frauds. Giving one star without which I won’t be able to express my concern..

Provincial Smart Home services installed a tankless water heater in my home, on March 3, 2024. Had no hot water on August 25/24. After many, many phone calls I finally got someone on the phone. They promised a technician would come within a day. After many more calls, and no hot water, I finally had a service technician on September 9/24 who got it working, but he said I needed a new mother board and it would be ordered right away. Finally September 12 he showed up and installed the mother board. Now upon looking closer, my heat exchanger has mold and moisture. Says I need a new unit. Plus the fact that this dangerous. Now, after many more calls - between Sept. 16 and Oct 14th - promises, promises - never fulfilled. It was supposed to be delivered on October 10th. for sure. Nope - not delivered - no message about a different date. NOTHING - Now when I call the company, it says this number is not in service. So they have scammed me with a defective tankless water heater - never did received my Enbridge pay out, or my Bill Credit.
Always promises, promises, but no action. Also, you can't email them because they never answer an email. What a scam!!!

Hi All,

Everyone submit a case against this company. This is fraud company and there website and phone number not working. We need to catch them this type of fraud companies. My carbon filter not working and I called this company from the last two months but no one responding.

Submit a case against them
Contact us: Ontario government service standards

I was scammed as well. It's been more than a 11 month since they have installed the equipment of $25,000 and said I will receive a rebate of $8500. Its been almost a year and I haven't received the rebate plus I have 24k loan at 14% interest. Provincial smart home have shut there office down and there contact number is not reachable.

This company is a fraudulent company and a scam. There phone are not working and put on a finance that is now $317 a month with no services of maintenance. I am reporting them to the police and sue them.

I became a customer of Provincial Smart Home in June 2023. I had my Enbridge (enercare) hot water tank removed from my home, and had you install a small (rent to own) hot water tank and a hepa filter. I also had insulation put into my attic as well as a new 1 ecobee monitor system.
Bedar was the salesperson who came in. It was a 2.5 hour job, and I was charged $16,000 that had a small interest fee for the first 3 years and then would increase after.
I was invoiced $700 for removing my hot water tank. I was told that Provincial Smart home would buy out my contract at Enercare and return the equipment which did not happen.
As a matter of fact, I was being charged for the last 17 months with a hot water rental tank from Enercare that was removed in June 2023. I currently have a open dispute for this and have named Provincial Smart home

The customer service team told me to wait for the audit to be completed. It never happened. I tried for months to get an update, and I was given no direction or an answer.

I was completely scammed and I want to be apart of a class action law suit.

Well looks like this company has folded their doors and taken peoples money with them. Paid for support& service on our whole home but now the phone is disconnect and no service is available.
If anyone finds info on this firm pls post it. I’m out $10K for their scam to buy out enbridge contracts

This is very honest advice for all home owner this company is scam and fraud do not trust remember my words you will screw up never get back service from these person . My system is down since 2 month no one response or paying my old service provider dues . It not personal but pls avoid to go this company . 0 rating bad service scam people . Thanks you if understand and safe your time and money 😡😥

Still waiting for Provincial Smart Home Services to credit the buyout amount for my water heater while I continue to get double-billed every month by both Simply Smart Home and Provincial Smart Home Services. This is a company everyone should avoid dealing with as their sole purpose is to scam innocent consumers.