Provence Holidays Arvostelua 

782
•
TrustScore 5/5 tähteä

4,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Wir waren nun zum zweiten Mal mit der ganzen Familie im Maison Poulinas und haben es wieder sehr genossen. Die Betreuung war tiptop, und dank des guten Wetters konnten wir den Pool auch anfangs Oktobe... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The villa was everything I had hoped for. The team was always responsive. The owners met us at check in and were incredibly helpful. The village is perfect for a two week stay with plenty of dining... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We had a wonderful time visiting Provence. The houses were lovely and worked perfectly for our group. In Saint-Cyr-sur-Mer, our house host, Fabian, was exceptional. She offered to drive us to our d... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We had a wonderful week at Mas Bonius. The house was beautiful with ample space for the 12 of us. The kitchen was exceptional with absolutely everything we needed to prepare meals at the house. The... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Lomahuoneistojen vuokrauspalvelu
  2. ja myös
  3. Loma-asunnon vuokraus
  4. Loma-asunnot
  5. Loma-asuntopalvelu
  6. Matkatoimisto

Tietoja yrityksestä Provence Holidays

Yrityksen kirjoittama

Provence Holidays was born from a vision to share the richness and beauty of Provence, driven by Founder Simon Richards, an Englishman who relocated to the area in 2008.

Provence, with its rolling landscapes, lavender fields, charismatic villages, and vibrant markets, captivated Simon and ignited his desire to offer others a taste of this special region. Encouraged by his passion for sharing beautiful experiences, Simon transformed Provence Holidays into more than a specialist luxury holiday business.

Today, Provence Holidays is proudly recognised as local industry leaders. Whether exploring the local cuisine, visiting historic sites, or simply relaxing in a palatial villa is on the list, Provence Holidays provides the perfect setting to live fully and indulge in the region's timeless charm.

Luxury holiday rentals Unique properties for sale Experiences Discover Provence About Us Contact us


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

782 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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4,8

Kaikki arvostelut

(782)

231 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Our stay at Villa Cali

Everything about our stay at Villa Cali was exceptional. The villa is superbly designed, with breathtaking views over the sea from every room and a large and relaxing pool area. Every feature in the villa is tailor-made for comfort and enjoyment. The facilities are brand new and of luxury class. Provence Holidays made the reservation process simple and clear and upon our arrival, the concierge gave us a guided tour and explained how everything worked. From before our arrival, the owners were in close contact with us and rapidly answered the few questions we asked. The villa is located just a few kilometres from a range of beaches and the whole region is beautiful. All in all, our entire stay was memorable and one we intend to repeat.

29. elokuuta 2026
Oma-aloitteinen arvostelu
Provence Holidays-logo

Vastaus yritykseltä Provence Holidays

Dear Mr Kirkham,

Thank you very much for your wonderful review of Villa Cali.

It was a real pleasure having you as our guests, and we are delighted to hear that you enjoyed the villa, its design, the sea views and the pool area. We are particularly pleased that you appreciated the attention to detail, the facilities and the support provided by both Provence Holidays and our concierge team.

It was also a pleasure to be in contact with you before and during your stay, and we are very happy to know that everything contributed to making your holiday a memorable one.

Thank you once again for your kind words.
We would be delighted to welcome you back to Villa Cali and hope to see you again in the future.

A bientôt,
Aurélie, Provence Holidays

Saanut 3/5 tähteä

he property was advertised and priced…

he property was advertised and priced as a high-end holiday home, but unfortunately, the reality did not match the price we paid.

For a house with four bedrooms and three bathrooms, only four towels were provided, which is simply inadequate. The garden was not properly maintained, there were too few parasols and the ones available were old and worn. The sun loungers around the swimming pool were also clearly past their best and in need of replacement.

By the end of our stay, we began to understand why the property appeared to be receiving so little attention: we discovered that the house was for sale.

That made our experience even more disappointing. We were left with the impression that, with the property being sold, there was little willingness to invest any further in its maintenance or guest experience, while it continued to be rented out at a premium price.

We have no issue with a property being for sale. What we do object to is being charged the full price for a high-end holiday home when the level of maintenance, equipment and attention to detail clearly no longer reflects that standard.

At this price level, guests are entitled to expect considerably better. In our view, the price charged was simply not justified by the condition and level of service provided.

20. elokuuta 2026
Provence Holidays-logo

Vastaus yritykseltä Provence Holidays

Dear C.S,

Thank you for sharing your feedback.

We would simply like to point out that the concerns mentioned in your review were not brought to our attention during your stay.
Had we been informed at the time, we would of course have been happy to look into them and, where possible, address any issues while you were still at the property.

As your comments were shared three weeks after your departure, we unfortunately did not have the opportunity to investigate or respond to the points you have raised while you were there.

With regard to the property being for sale, this is entirely separate from the experience provided to our guests and does not affect the way the property is managed or maintained. We remain committed to ensuring that guests enjoy the property and have a pleasant stay.

We value constructive feedback and will certainly take your comments into consideration.

Regards,
Marine, Provence Holidays

Saanut 5/5 tähteä

We had a wonderful stay in Bastide…

We had a wonderful stay in Bastide Lacoste. The villa was beautiful and very well equipped and all the bedrooms and bathrooms were expertly appointed. We loved all the facilities that came with the villa and the various sports were a great counterbalance to relaxing with a book by the pool. For us this villa was in an ideal location, being only a short walk from Lacoste and we did enjoy our meals at Café de France. The team at Experience Provence were very professional and were very helpful in sorting out our airport taxis. All in all this was a superb holiday experience which we would love to repeat again.

5. syyskuuta 2026
Oma-aloitteinen arvostelu
Provence Holidays-logo

Vastaus yritykseltä Provence Holidays

Dear Mrs Smith,

Thank you so much for your wonderful and detailed review.

We’re delighted to hear that you had such a fantastic stay at Bastide Lacoste and that you enjoyed both the comfort of the villa and the range of facilities on offer.

We’re also very pleased that our team could assist with your airport transfers and make your stay as smooth and enjoyable as possible.

It was a real pleasure to have you as our guests, and we would be delighted to welcome you back to Provence for another memorable holiday!

A bientôt,
Anaïs, Provence Holidays

Saanut 5/5 tähteä

used a number of times now to book our…

used a number of times now to book our holidays in Provence and every time been a great experience

8. syyskuuta 2026
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Vastaus yritykseltä Provence Holidays

Dear Nick,

Thank you so much for your lovely review and for choosing us time and time again for your holidays in Provence.

It’s always a pleasure to welcome you, and we’re delighted to hear that you’ve got a great experience.

We hope to welcome you back in Provence,

A bientôt,
Justine, Provence Holidays

Saanut 5/5 tähteä

A wonderful place for a family holiday.

We had an amazing holiday at The Moulin. Its location and facilities are superb for a big family holiday. Jérémie, the owner was incredibly helpful, replying to emails promptly and answering any questions we had. He was also on hand throughout our stay in case we had any problems, which we didn’t.
The company weren’t particularly helpful and the system for paying the security deposit seemed cumbersome and involved an administrative fee.
That said I would thoroughly recommend the Moulin, it is even better than the photos suggest and has everything you need for the perfect holiday.

15. elokuuta 2026
Oma-aloitteinen arvostelu
Provence Holidays-logo

Vastaus yritykseltä Provence Holidays

Dear Mrs Rowan,

Thank you very much for your detailed review.

We’re delighted to hear that you had such a wonderful family holiday at The Moulin and that you enjoyed its location, facilities and beautiful setting.

We’re especially pleased to hear your kind words about Jérémie and his availability throughout your stay. We’ll be sure to pass your compliments on to him.

We’re sorry to hear that you found some aspects of the booking process, particularly the security deposit procedure, less straightforward than expected. We always aim to make the process as clear and convenient as possible, and we appreciate you sharing your feedback with us.

Thank you again for your recommendation.

We would be delighted to welcome you and your family back in the future!

A bientôt,
Camille, Provence Holidays

Saanut 5/5 tähteä

SB - UK

Excellant property. Beautifully managed by Provence Holidays.
The service they gave was fantastic. Best we have had.
Aleksandra who met us on arrival and departure was brilliant and extremely sincere in wishing us a fantastic holiday….which we had!

29. elokuuta 2026
Provence Holidays-logo

Vastaus yritykseltä Provence Holidays

Dear Mrs Birch,

Thank you so much for your wonderful review!

We’re thrilled to hear that you had such a fantastic holiday and that you were so pleased with the service provided by Provence Holidays.

We’ll be delighted to share your kind words with Alexandra. She will be especially pleased to know that her warm welcome and genuine care helped make your stay so enjoyable.

It was a pleasure to have you as our guests, and we very much hope to welcome you back to Provence again in the future!

A bientôt,
Marine, Provence Holidays

Saanut 5/5 tähteä

The villa Mas des deux Mûriers was…

The villa Mas des deux Mûriers was exactly what we were looking for. It was clean and freshly maintained. It was exactly as in the agency description and the owners were charming, welcoming and uncomplicated. The villa is fully equipped with anything you may need down to the smallest detail. It is furnished with love and warmth. The best rental villa experience we have had.

5. syyskuuta 2026
Oma-aloitteinen arvostelu
Provence Holidays-logo

Vastaus yritykseltä Provence Holidays

Dear Mdunc,

Thank you for you feedback.

We’re absolutely delighted to hear how much you enjoyed the villa and the owners, we will be sure to pass them your words.

Thank you again for choosing Provence Holidays. It was a pleasure to assist you, and we hope to welcome you back to Provence in the future!

A bientôt,
Margot, Provence Holidays

Saanut 5/5 tähteä

Picturesque villa

The house is what you picture when you think of a French country side villa. It was incredibly spacious, bright, beautifully decorated and impeccably clean. It had anything you could need. The kitchen seemed well stocked, including 2 coffee machines, a toaster, pots/pans and etc. There was also a washing machine and a drier in the house which came in handy. The pool was perfect and well maintained. The area around it was also great- full of seating, loungers and towels. There was a grill ( green egg) and all the necessary accessories. The host met us at arrival, addressed questions/concerns we had, offered recommendations and let us know they were only a text away. The house located in an area that easily permits you to access numerous towns. Could not recommend the house enough! In fact, pondering if we should return next year.

5. syyskuuta 2026
Oma-aloitteinen arvostelu
Provence Holidays-logo

Vastaus yritykseltä Provence Holidays

Dear Mrs Rimar,

Thank you so much for your wonderful and detailed review!

We’re absolutely delighted to hear how much you enjoyed the villa and that it lived up to your expectations of a French countryside home.

It’s lovely to know that you appreciated the spaciousness, bright interiors, beautiful decoration, cleanliness, and all the amenities provided. We’re also pleased that you enjoyed the pool and outdoor area, as well as the convenient location for exploring the surrounding towns.

We’ll be sure to pass your kind words on to the host, who will be delighted to know that their warm welcome and recommendations contributed to such a memorable stay.

It would be a real pleasure to welcome you back next year.

A bientôt,
Camille, Provence Holidays

Saanut 5/5 tähteä

Great service!

22. elokuuta 2026
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Vastaus yritykseltä Provence Holidays

Dear Chiara,

Thank you for your kind feedback !

We’re delighted to hear that you enjoyed our service. It was a pleasure hosting you, and we hope to welcome you back again soon!

A bientôt,
Carolin, Provence Holidays

Saanut 5/5 tähteä

Fabulous Villa

Fabulous Villa, just as advertised. Anne was very friendly and helpful on both check in and check out. In all, a wonderful holiday and would recommend Provence Holidays to others.

22. elokuuta 2026
Provence Holidays-logo

Vastaus yritykseltä Provence Holidays

Dear Anna,

Thank you so much for your review !

We’re delighted to hear that you enjoyed the villa and had such a wonderful holiday. We’ll be sure to pass your kind words on to Anne, who will be very pleased to hear that you found her friendly and helpful throughout your stay.

Thank you also for recommending Provence Holidays. It was a pleasure to host you, and we hope to welcome you back to Provence again in the future!

A bientôt,
Nathalie, Provence Holidays

Saanut 5/5 tähteä

All great

All great, host was very responsive, the location is beautiufl

22. elokuuta 2026
Oma-aloitteinen arvostelu
Provence Holidays-logo

Vastaus yritykseltä Provence Holidays

Dear Mr Saint-Saens,

Thank you so much for your wonderful feedback !

We’re delighted to hear that you enjoyed the beautiful location and found the communication with your host responsive and helpful.

It was a pleasure hosting you, and we hope to welcome you back again soon!

A bientôt,
Clémence, Provence Holidays

Saanut 4/5 tähteä

Good Communication and friendly staff

29. elokuuta 2026
Oma-aloitteinen arvostelu
Provence Holidays-logo

Vastaus yritykseltä Provence Holidays

Dear Mr Brymer,

Thank you very much for your kind feedback !

We’re delighted to hear that you appreciated our communication and the friendliness of our staff.

We look forward to welcoming you again soon in Provence,

A bientôt,
Fanny, Provence Holidays

Saanut 5/5 tähteä

The villa is just fantastic

The villa is just fantastic, beautiful garden and pool. Great welcome by the host, Adelaïde.
The location is a 10 min walk to the centre, with bakery and supermarket nearby.
Pool temperature could have been a few degrees C warmer.

1. syyskuuta 2026
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Vastaus yritykseltä Provence Holidays

Dear Mr Dietrich,

Thank you very much for your lovely review!

We are delighted to hear that you enjoyed the villa, its beautiful garden and pool, and that Adelaïde gave you such a warm welcome.
It is also great to know that you appreciated the convenient location, with the village centre, bakery and supermarket all within easy walking distance.

It was a pleasure to welcome you, and we hope to have the opportunity to host you again in Provence in the future!

A bientôt,
Joanna, Provence Holidays

Saanut 5/5 tähteä

Grande maison magnifique avec 8 vraies…

Grande maison magnifique avec 8 vraies chambres !
De la place pour tout le monde ! Un extérieur au calme ! Une grande piscine ! Parfait pour une semaine en famille ou entre amis !

24. elokuuta 2026
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Vastaus yritykseltä Provence Holidays

Chère Mme Faul,

Merci beaucoup pour votre avis !

Nous sommes ravis que vous ayez apprécié les grands espaces de la maison, les 8 chambres, le calme de l’extérieur ainsi que la piscine.

Au plaisir de vous accueillir à nouveau en Provence.

Camille,
Provence Holidays

Saanut 1/5 tähteä

Steer clear of this if you value your holiday time!

We holiday in France every year this was the first time we used Provence Holidays. It was the same cost as any other holiday but the service was really poor from the start. Communication has to be requested as opposed to simply emailing or calling an agent.
There was one parasol for the entire pool area - this was a villa for 10 people!
The sunbeds were so stained that we bought covers for them at our own expense. Worse was the fact the pool cover was downright dangerous as it didn’t fit to create a safe environment for kids. There was a loose plug socket with an extension lead plugged into it open to the elements we had to unplug it as torrential rain on a couple of nights. The garden wasn’t cared for once during our stay so the grass and bushes were overgrown and a haven for mosquitoes so sitting out in the evenings was not fun. The house its self was dark and although beautifully decorated style over substance just doesn’t work for longer than a day. The concierge service was at an extra cost normally most companies are happy to help and book most things for us. Restaurants that were recommended were tourist traps.
The woman we spoke to in the office most of the time was off hand and downright rude such a shame as we Will never recommend this company to anyone.

1. syyskuuta 2026
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Vastaus yritykseltä Provence Holidays

Dear Mrs C,

We are sorry that your experience did not meet your expectations. We would, however, like to clarify a few points.

From the start of the process, telephone appointments were arranged at your request, as, due to the time difference and our working hours, we are unfortunately not available 24 hours a day. We always do our best to remain as available and responsive as possible within our working hours.

Regarding the parasols, there is one by the pool, as well as additional shade available at the pool house. There are also two further parasols in the garden.

For the sun loungers, we are sorry that you felt they were stained. This was not something reported to the local team during your stay, and following their visit, they did not identify any particular issue with their condition. Had we been made aware, we would of course have been happy to look into it.

With regard to the electrical socket, we take your comment seriously. Our local team did not identify this issue during their checks, but they will carry out another inspection.

The garden is fully maintained between each stay. We generally avoid carrying out maintenance during guests' stays in order not to disturb them, which may explain why you did not see the gardening team during your week. As for the mosquitoes, unfortunately, these are a seasonal reality in Provence, particularly during the summer months, and are beyond our control.

Regarding our Experiences / Concierge service.
Transfer, car rental assistance and recommendations were provided free of charge; they are not part of our Experience Package and are therefore not subject to a fee. At your request, we shared recommendations for lavender fields, Van Gogh sites, tennis, local markets and our detailed Provence guides.

Our guides also feature around twenty carefully selected restaurants near your rented villa in the Alpilles, plus recommendations in the Luberon. Most of these restaurants are personally tested and approved by our team. While Provence is naturally busier with tourists in summer, these restaurants are also enjoyed by local residents.

The experiences you enquired about, including guided tours and olive oil tastings, are indeed subject to service fee, which covers sourcing, availability checks and full coordination with our trusted providers.

We are genuinely sorry to hear that you felt our service was off-hand or rude.Throughout our exchanges, our intention was always to assist you and to help resolve the difficulties you encountered as much as possible.

We regret that, despite our efforts to assist you, your overall experience did not meet your expectations. We nevertheless appreciate your feedback.

Regards,
Provence Holidays team

Saanut 5/5 tähteä

Best week ever

We have just returned from probably the best holiday property we have ever stayed in. From the initial booking with Provence Holidays who were excellent throughout to the contact with Marjorie and Jean Francois the process was faultless.
The gîte, Bastide Leontin literally blew us away. The outside space was private and well equipped with Sun loungers, parasols, inflatable, for the pool, BBQ, ping pong table and a boules court. The garden was private and enclosed. Even the lawns were maintained daily by robo mower!
The interior was spotless upon arrival. All of the 5 bedrooms were fully air conditioned and easily adjusted for your comfort as was the whole building.
For those of you that want to cook the kitchen was fully equipped in fact I cannot think of anything it did not have.
The village was easily accessible and well equipped with walked into it daily for our morning croissants. Lots of interest in the village too, the Moulin Bonnet windmill a must walk (take water) is well worth it for the panoramic views.
The property is also within driving distance of many places worth a visit. We managed
Avignon, Pont du Gard aqueduct, Orange, for the amphitheater, Arles with its many well preserved Roman ruins. Also Chateau de Pape.
So if you are looking for a perfect holiday property in a perfect location for exploring you would do well to consider Bastide Leontin.

22. elokuuta 2026
Oma-aloitteinen arvostelu
Provence Holidays-logo

Vastaus yritykseltä Provence Holidays

Dear Mr Wilkins,

Thank you so much for this wonderful review!

We are delighted to hear that Bastide Leontin exceeded your expectations and that you enjoyed both the property and its surroundings.

It was a real pleasure to assist you throughout your stay, and we will be sure to share your kind words with Marjorie and Jean-François. We are especially pleased that you appreciated the facilities, the garden, and the comfort of the house.

Thank you again for your recommendation.
We would be delighted to welcome you back for another wonderful holiday in Provence!

A bientôt,
Aurélie, Provence Holidays

Saanut 4/5 tähteä

The property Mas des Figues was beautiful but gates need replacing

The property Mas des Figues was beautiful, well equipped and great size for ten guests. The pool kitchen was the best- great for all being together.
The only reasons for not giving the full five stars is although the pool is heated it is still very cool and the electric gates to the property are a nightmare to open/use with only one key working which then stopped working so we were locked in the villa for over 30 mins at one point, we couldn’t get hold of the concierge or the owner on the phone and missed a booked appointment. And also a severe safety hazard. In the end we had to google how to disable the gates as there were no instructions. So if the gates were better or replaced we would give 5 stars.

22. elokuuta 2026
Oma-aloitteinen arvostelu
Provence Holidays-logo

Vastaus yritykseltä Provence Holidays

Dear Kathryn,

Thank you for your detailed feedback. We are delighted that you enjoyed Mas des Figues, especially the pool kitchen and the overall comfort of the property.

We sincerely apologise for the issues with the electric gates and understand how inconvenient and concerning this must have been. We take your comments seriously and will look into this to ensure it is resolved. We would have appreciated being informed during your stay, as we would have been happy to assist you and find a solution as quickly as possible.

We hope to have the pleasure of welcoming you again in the future.

A bientôt,
Marine, Provence Holidays

Saanut 5/5 tähteä

Beautifully appointed house

Beautifully appointed house , perfectly clean and welcoming. Garden and pool all on same level so very safe for children and older people.
We thoroughly enjoyed our stay ,we will come back again.
Location very good,easy to get around, We have booked with Provence before and always found them easy and efficient.

22. elokuuta 2026
Oma-aloitteinen arvostelu
Provence Holidays-logo

Vastaus yritykseltä Provence Holidays

Dear Mr Higginson,

Thank you so much for your review !

We are delighted to hear that you enjoyed your stay and appreciated the cleanliness, comfort, and welcoming atmosphere of the house, as well as the safe and convenient layout of the garden and pool.

It was a pleasure to have you as our guests, and we are especially happy to hear that you would like to come back. We truly appreciate your continued trust in Provence and look forward to welcoming you again in the future!

A bientôt,
Camille, Provence Holidays

Saanut 5/5 tähteä

First time using this company

First time using this company, great website, really helpful and quick to reply via email or phone.
Property as described, even better in person.

24. elokuuta 2026
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Vastaus yritykseltä Provence Holidays

Dear Helen,

Thank you very much for taking the time to share your lovely feedback.

We are delighted to hear that you enjoyed your first experience with Provence Holidays and that you found our team helpful and responsive throughout the booking process.

We hope to have the pleasure of welcoming you back to Provence again in the future!

A bientôt,
Justine, Provence Holidays

Saanut 5/5 tähteä

We had a Target two week experience in…

We had a Target two week experience in Provence with multiple venues and dozens of guests.
Provence Holidays delivered full support, including Villa selection and experience arrangements and equally important finding first rate Chefs.
Both hosts and guests had once in a lifetime memorable experiences.

8. elokuuta 2026
Oma-aloitteinen arvostelu
Provence Holidays-logo

Vastaus yritykseltä Provence Holidays

Dear Mr Bowe,

Thank you so much for your wonderful review!
It was an absolute pleasure to be part of such a special two-week experience in Provence.

We’re delighted to hear that you and your guests enjoyed the villa, the experiences, and especially the chefs we carefully selected for you.

We hope to have the opportunity to welcome you back again in the future!

A bientôt,
Fanny, Provence Holidays

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