Scam!!!!!!! Scam Scam stay away from this company the complains are too long to list right now i would say i wish i had read these review before i purchased an account because i now face the same si... Näytä lisää
Pro Traders Fund
Kiitos kiinnostuksestasi Trustpilotia kohtaan. Valitettavasti arvostelun jättäminen täällä ei ole enää mahdollista, sillä yrityksen verkkosivut eivät ole enää käytössä. Jos haluat lisätietoja, ota meihin yhteyttä.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
It’s now October 6, 2025, and my account (never used) has been completely inactive since day one. Every time I try to log in on MT5, it says “invalid account.” I first reported this issue in M... Näytä lisää
They are allowing customers to buy challenges knowing full well you can't get a payout... The option for profit split and payouts have been gone for almost a year and every time you talk to customer... Näytä lisää
Honestly, Pro Traders Fund has been amazing. The prices to get funded are super fair, and the whole process felt really smooth and straightforward. What stood out to me most was the customer service... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
TRADE OUR FUNDS. Prove Your Skills, Get Up To 3 Million Dollars To Trade. You Keep up to 90% Of Profits, We Cover The Losses. Get Funded TODAY: www.protradersfund.com
Yhteystiedot
Kingston, Jamaika
- 17868640122
- support@protradersfund.com
- protradersfund.com
Awesome firm!
17. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pro Traders Fund
Dear Miguel,
Thank you so much for your enthusiastic review! We're thrilled to hear that you're enjoying your experience with Pro Traders Fund. Your satisfaction is our top priority, and it's great to know that we're meeting your expectations.
For those reading this, we're excited to remind you about our Referral Program! If you refer other traders who purchase any of our One-Step or Two-Step Evaluation Funded Account Challenges, or any of our Instant Funded Accounts, you can earn up to 20% of the cost of the item instantly. It's a fantastic way to share your positive experience and benefit at the same time!
If you have any questions or need further assistance, our dedicated customer support team is here to help. Feel free to reach out to us at support@protradersfund.com—we're always ready to assist.
At Pro Traders Fund, we're continually upgrading our processes to ensure the best user experience. We greatly value your feedback, as it plays a vital role in shaping the features we implement. Please keep sharing your thoughts with us so we can keep improving!
Thank you once again for your support and for being part of our trading community.
Best regards,
Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund
Fast on quickly support wonderful…
Fast on quickly support wonderful company great to do business with..
16. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pro Traders Fund
Dear Oshaine Irving,
Thank you for sharing your positive experience with Pro Traders Fund! We are thrilled to hear that you found our support fast and efficient, and we truly appreciate your kind words about our company. It’s always rewarding to know that our efforts to provide excellent service make a difference for our valued clients like you.
At Pro Traders Fund, we are committed to being the best prop firm by continually enhancing our platform and services. We value feedback from our customers, as it helps us to keep improving and ensure that you have the best trading experience possible.
For everyone reading this, we are excited to share that you can earn up to 20% of the cost of any One Step, Two Step Evaluation Funded Account Challenge, or any Instant Funded Accounts when you refer other traders to sign up and purchase these products. It’s a great way to share the benefits of trading with Pro Traders Fund and be rewarded for it!
Should you or anyone else have any questions or need assistance, our customer support team is here to help. You can reach us via email at support@protradersfund.com, and our dedicated team will promptly assist you.
Thank you once again for your review, Oshaine. We look forward to continuing to serve you and welcome any further feedback you may have as we strive to deliver the best possible experience.
Best regards,
Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund
This company is an absolute joke
This company is an absolute joke, I bought a 5k and a 50k account from these guys and its just pure chaos. First of all, I lost my 5k account because they said i breached my daily loss limit which i didn't.(Their system should be functioning properly to know this info). I tried explaining the issue to the relevant authority and my messages have not been attended to. With the 50k account i passed both phases and its a complete STRUGGLE to get my payout. Requested it about a MONTH AGO and still haven't received it!! Whenever i contact customer service all they tell me is bullcrap, its as if they dont even care. I really expected a better experience doing business with a Jamaican founded company but my my, its AWFUL!
9. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pro Traders Fund
Dear Rayeem Morris,
Thank you for bringing your concerns to our attention. We take feedback seriously at Pro Traders Fund, and we apologize for any inconvenience you've experienced.
Upon reviewing our records, we couldn't locate any accounts or transactions under your name. It's important for us to ensure the integrity of our services, and we would appreciate the opportunity to investigate this matter further. Please reach out to our customer support team at support@protradersfund.com with any relevant details, and we will do our best to assist you promptly.
In addition, we appreciate your feedback on our referral program. We encourage all our clients to take advantage of the opportunity to earn rewards by referring other traders to our platform.
Once again, we apologize for any inconvenience you've experienced and thank you for bringing these matters to our attention. Please don't hesitate to contact us for further assistance.
Best regards,
Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund
Vastaus yritykseltä Pro Traders Fund
Dear Denali,
Thank you so much for your positive review of Pro Traders Fund! We are thrilled to hear that you are enjoying our platform and services. Your support means the world to us, and it's great to know that our efforts to provide top-notch trading conditions and customer support are making a difference.
At Pro Traders Fund, we strive to be the best prop firm, and it's feedback like yours that keeps us motivated to continue improving. We're always working to enhance our user experience, and many of the features we’ve implemented are a direct result of the valuable suggestions we receive from our traders. Your insights are instrumental in helping us achieve our goal of continuous improvement.
We’d like to take this opportunity to let everyone reading your comment know about our referral program. For each person who signs up and refers other traders to purchase any of our One Step or Two Step Evaluation Funded Account Challenges, or any of our Instant Funded Accounts, you can earn up to 20% of the cost of the item instantly. It’s our way of saying thank you for helping to grow our community of traders.
If you or anyone else has any questions or needs further assistance, please don’t hesitate to reach out to our dedicated customer support team via email at support@protradersfund.com. Our team is here to help and will respond promptly to ensure you have the best possible experience.
Thank you once again for your support, Denali. We look forward to continuing to serve you and hearing your valuable feedback.
Warm regards,
Karen Stewart
Customer Service & Quality Assurance Team
Pro Traders Fund
Payout delays
I did a withdrawal request for over 6 weeks ago and the support never answers me and when they answe they told me to wait due to holidays but it has been more than 6 weeks and you cant blame it on holidays and stuff like that, you said it was processed over 2-3 weeks ago but i havent recieved it and nobody answers me now!!
6. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pro Traders Fund
Dear Baran Kucukyavuz,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience you have experienced regarding your withdrawal request.
Upon investigating your case, we can confirm that your payout of $199.56 was processed on the 15th of March 2024. We understand your frustration in not receiving the transaction promptly. While we strive to ensure timely payments, we acknowledge that delays can occur due to various factors, including banking procedures and national holidays.
We kindly request your patience and understanding as we work to resolve this matter. In the meantime, we recommend reaching out to your banking institute to file a trace if you have not received the payment. Sometimes, external factors beyond our control may contribute to delays in fund transfers.
Furthermore, we appreciate your feedback regarding our customer support services. We are continually improving our processes to enhance the overall user experience. If you require further assistance or have any additional queries, please do not hesitate to contact our dedicated support team at support@protradersfund.com. We are committed to addressing your concerns promptly and ensuring your satisfaction.
We also want to take this opportunity to inform all our users about our referral program. Each person who signs up and refers other traders to purchase any one-step, two-step evaluation funded account challenge, or any instant funded accounts will earn up to 20% of the cost of the item instantly. This is our gesture of appreciation for your continued support and loyalty.
Once again, we apologize for the inconvenience caused and thank you for your patience and understanding.
Best regards,
Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund
Best evaluation firm right now !
Best evaluation firm right now !
Live conditions are great
Challenges are extremely affordable
Customer support 💯
Payouts are on time
Continue doing the good work
3. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pro Traders Fund
Dear Juvier,
Thank you for taking the time to share your positive experience with Pro Traders Fund on Trustpilot. We're thrilled to hear that you found our platform and services to be exceptional.
At Pro Traders Fund, we strive to provide the best possible trading environment for our users, and it's rewarding to know that our efforts have been recognized. We're delighted that you find our live conditions favorable and that you appreciate the affordability of our challenges.
Ensuring top-notch customer support is a priority for us, and we're pleased to hear that you found our team to be responsive and helpful. Timely payouts are also crucial to us, and we're committed to maintaining this standard.
Your feedback is invaluable to us as we continuously work on enhancing our processes and features to offer the best user experience possible. We encourage all our customers to share their thoughts and suggestions with us, as it helps us improve and evolve.
As a token of our appreciation for your support and loyalty, we want to extend our referral program to you and all our customers. For each person you refer who signs up and purchases any one-step, two-step evaluation funded account challenge, or any instant funded account, you can earn up to 20% of the cost instantly.
Should you have any further questions or require assistance, please don't hesitate to reach out to our dedicated customer support team at support@protradersfund.com. We're here to help.
Once again, thank you for choosing Pro Traders Fund. We look forward to serving you further and wish you continued success in your trading endeavors.
Best regards,
Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund
Brought a 200k account and started…
Brought a 200k account and started trading today. I manage multiple accounts and hence depend on trade copiers to copy trades, including this 200k eval acct with PTF. Here is my experience: 1) The MT5 servers were disconnected by 1 - 2 hours today for no apparent reason. 2) After the reconnection was established, for some bewildering reason, the Auto/Algo trading was disabled on the server side. Effectively, all EAs, copiers and scripts are rendered useless. Ive attempted to contact its so called customer service for the entire day, open multiple tickets on the live chat but got no response whatsoever. In the first place, any self respecting prop firm would have detected these issues and attempt to solve it asap and without needing traders like myself to keep "chasing". Disappointed that an entire day of trades were missed due to this error. Until my issue is resolved, this one star bad review shall remain.
Updates: I received email replies from PTF (finally) claiming that the issue with Autotrading disabled on server side is resolved. Notice I used the word "claiming" because NOTHING WAS RESOLVED. The issue remains. Ive sent another reply back to the customer service and its been another 7 - 8 hours since with no replies and issue remains unresolved.
I am trading with various other prop firms in the market and have yet to meet such lackluster and unprofessional attitudes when it comes to resolving its traders issues with the trading platform. Just goes to show what kind of company this is and am beginning to doubt its authenticity. My advice to everyone looking here is to STAY FAR AWAY FROM Pro Traders Fund.
Updates (2) - 04/04
Further to my updates above, I can confirm that the customer support team is still MIA and radio silence. It's been more than 10+ hours since I sent another ticket, once again, no response, no resolution.
Updates (3) - 05/04
Customer support finally got back with an email and initially gave me rubbish advice, even giving me a lecture on "What is an expert advisor" and "firm does not provide one". I seriously rolled my eyes big time on the lack of knowledge these people have. When I clarified, they FINALLY understood my issue and asked me to give them TONNES of information which I reckon they could have easily seen on their end; or not, if which case then the customer support is really useless. Nonetheless I gave them all the info needed and was told a technical ticket has been put up and the technical team will looking it. When it took almost 3 days for the customer support to get back to me, shall see how long it takes for their technical team to resolve such a simple issue (something which, if there IS a technical team, then this issue shldbt be something that traders like me need to worry about. This tells me they are either lazy or incompetent)
3. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pro Traders Fund
Hello Ryo,
I am Karen Stewart from the Customer Service and Quality Assurance Team at Pro Traders Fund. Thank you for taking the time to share your experience, although I must express my sincerest apologies for the inconvenience and frustration you've encountered.
First and foremost, I want to address the technical issues you've faced with the MT5 servers and the disruption in auto/algo trading functionality. We understand the critical nature of uninterrupted trading and the reliance on automated systems for efficient operations. I assure you that such interruptions are not reflective of our standard practices, and we are genuinely sorry for any losses or missed opportunities resulting from these issues. To Rectify this issue please delete your MT5 app then reinstall it.
Regarding your attempts to reach our customer service team and the delays in response, I want to extend my apologies for the inconvenience caused. We strive to provide timely and effective support to all our traders, and it's disheartening to hear that we fell short in this instance. Rest assured, we are investigating the cause of the communication breakdown to prevent similar occurrences in the future.
I want to assure you that resolving your issue is our top priority. Our team is actively working to address the technical issues with the auto-trading functionality, and we will continue to provide updates until a satisfactory resolution is reached. Your patience and understanding during this process are greatly appreciated.
In response to your concerns about our company's professionalism and authenticity, I want to emphasize that we take such feedback seriously. We are committed to upholding the highest standards of service and transparency, and your feedback helps us identify areas for improvement.
Once again, I apologize for the inconvenience caused, and I assure you that we are actively working to address your concerns and improve our services.
Best regards,
Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund
Kayla Was Great
Kayla Was Great, Time Efficient And Straightforward
27. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pro Traders Fund
Dear Roshaun Gordon,
Thank you for taking the time to share your positive experience with Pro Traders Fund! We're thrilled to hear that Kayla provided you with excellent service that was both time-efficient and straightforward. Delivering top-notch customer service is a priority for us, and we're delighted that Kayla exemplified this during your interaction.
Your feedback is truly appreciated and serves as motivation for us to continue providing exceptional service to all our valued clients. We also want to extend our gratitude for your support and for choosing Pro Traders Fund for your trading needs.
We're excited to announce our referral program, where you can earn up to 20% of the cost instantly by referring other traders to purchase any of our evaluation funded account challenges or instant funded accounts. This is our way of showing appreciation for your loyalty and support.
Should you have any further questions or need assistance, please don't hesitate to reach out to our customer support team at support@protradersfund.com. We're here to help and ensure your trading journey with us is a successful one.
Thank you once again for choosing Pro Traders Fund. We look forward to serving you again in the future.
Best regards,
Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund
I recently purchased a funded account…
I recently purchased a funded account from Pro Traders fund but the account was not show on my dash board, so i contacted the support team and they were very proactive in resolving my issue
21. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pro Traders Fund
Dear Andre,
Thank you for taking the time to share your positive experience with Pro Traders Fund! We are delighted to hear that our support team was able to promptly resolve the issue you encountered with your funded account not showing up on your dashboard.
Ensuring a seamless experience for our users is our top priority, and we are committed to addressing any concerns or issues promptly and efficiently. Your feedback serves as valuable insight into areas where we can further improve our services, and we truly appreciate it.
We also want to express our gratitude for your trust in Pro Traders Fund. As a token of appreciation, we would like to inform you and all our readers that signing up and referring other traders to purchase any of our evaluation funded accounts or instant funded accounts can earn you up to 20% of the item's cost instantly.
Should you have any further questions or require assistance, please do not hesitate to reach out to our dedicated customer support team at support@protradersfund.com. We are here to help and ensure that your experience with us remains exceptional.
Once again, thank you for choosing Pro Traders Fund. We look forward to serving you again in the future.
Best regards,
Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund
My needs were swiftly taken care of by…
My needs were swiftly taken care of by the representative. And they also indicated when my issue would be sorted out.
20. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pro Traders Fund
Dear Cleon Larmond,
Thank you so much for taking the time to share your positive experience with Pro Traders Fund! We're thrilled to hear that our representative was able to swiftly address your needs and provide you with clear guidance on when your issue would be resolved.
At Pro Traders Fund, providing exceptional customer service is at the core of our values, and we're delighted that you felt well taken care of by our team. Your satisfaction is our priority, and we're always here to assist you with any questions or concerns you may have.
We also want to extend our gratitude for your support and trust in our platform and services. As a token of appreciation, we'd like to inform you and other traders that by signing up and referring others to purchase any of our evaluation funded account challenges or instant funded accounts, you can earn up to 20% of the cost of the item instantly. It's our way of showing appreciation for your loyalty and support.
If you ever need additional assistance or have further queries, please don't hesitate to reach out to our dedicated customer support team at support@protradersfund.com. We're committed to continuously improving our processes to ensure the best user experience, and your feedback plays a crucial role in this journey.
Once again, thank you for choosing Pro Traders Fund. We look forward to continuing to serve you and exceed your expectations.
Warm regards,
Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund
I'm truly enthused of the reception…
I'm truly enthused of the reception from the Pro Traders team. Their customer service is exceptionally good. I would recommend this prop firm to the world! They are number one.
19. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pro Traders Fund
I'm truly enthused of the reception…
I'm truly enthused of the reception from the Pro Traders team. Their customer service is exceptionally good. I would recommend this prop firm to the world! They are number one.
by Jamel Edwards
Great company overall
Great company overall. Issues resolved in a moderately timely manner. Great customer support though
15. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pro Traders Fund
Dear Janardo Williamson,
Thank you for taking the time to share your positive experience with Pro Traders Fund! We're thrilled to hear that you find our platform and services to be great overall.
We sincerely appreciate your feedback regarding our customer support. Resolving issues in a moderately timely manner is something we continuously strive to improve upon. Your satisfaction is paramount to us, and we're committed to delivering the best support experience possible.
We're also delighted to inform you about our referral program. Each person who signs up and refers other traders to purchase any of our evaluation funded accounts will earn up to 20% of the cost of the item instantly. It's our way of expressing gratitude for your support and trust in our services.
Should you have any additional questions or require further assistance, please don't hesitate to reach out to our dedicated customer support team at support@protradersfund.com. We're here to help you every step of the way.
Thank you once again for choosing Pro Traders Fund. Your feedback is invaluable to us as we continue to enhance our processes for the best user experience possible.
Warm regards,
Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund
One of the best prop firm out there
I had trouble getting payout because of issues I'm my end and nathalie help me out alot. I've been with pro traders funds 4 months now and it's a great company fast execution and great team
8. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pro Traders Fund
Dear Drippy Gang,
Thank you so much for taking the time to share your positive experience with Pro Traders Fund! We're thrilled to hear that you find our platform efficient and our team supportive.
Nathalie and the rest of our team strive to provide exceptional service, and we're delighted that she was able to assist you with the payout process effectively. Your satisfaction is our top priority, and we're committed to ensuring that all our traders have a seamless experience.
We truly appreciate your loyalty over the past four months and are grateful for your trust in us as your prop firm of choice. As a token of our appreciation, we're excited to announce our referral program where you can earn up to 20% of the cost of any evaluation funded account challenge or instant funded account purchased by those you refer.
Additionally, we're continuously enhancing our processes to provide you with the best possible user experience. Your feedback plays a crucial role in this, so please don't hesitate to reach out to our customer support team at support@protradersfund.com with any suggestions or concerns you may have.
Thank you once again for choosing Pro Traders Fund. We look forward to continuing to serve you and help you achieve your trading goals.
Best regards,
Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund
Vastaus yritykseltä Pro Traders Fund
Dear B Paiin,
Thank you for taking the time to share your positive experience with Pro Traders Fund on Trustpilot! My name is Karen Stewart, and I am a representative from the Customer Service and Quality Assurance team at Pro Traders Fund.
We are delighted to hear that you found our platform and services to be "awesome." Providing exceptional service to our traders is our top priority, and your feedback serves as a great source of motivation for our entire team.
Your endorsement of Pro Traders Fund is truly appreciated. We believe in fostering a community of successful traders, and we are thrilled that you have had a positive experience with our platform. Your satisfaction is a testament to the hard work and dedication we put into ensuring a seamless and rewarding trading experience for all our users.
We would like to take this opportunity to inform you and our entire trading community about an exciting referral program we have in place. For every person you refer to Pro Traders Fund who signs up and purchases any one-step, two-step evaluation, funded account challenge, or any instant funded accounts, you can earn up to 20% of the cost of the item instantly. It's our way of expressing gratitude for your support and for helping us grow our community of successful traders.
Should you have any additional questions or require further assistance, please do not hesitate to reach out to our dedicated customer support team at support@protradersfund.com. We are here to assist you and ensure that your trading journey with Pro Traders Fund is smooth and rewarding.
At Pro Traders Fund, we are committed to continuous improvement, and your feedback is invaluable to us. We encourage our users to share their thoughts and suggestions, as the features and enhancements we implement are often a result of the feedback we receive from traders like yourself.
Thank you once again for choosing Pro Traders Fund. We look forward to serving you in the future and appreciate your contribution to our growing community.
Best regards,
Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund
www.protradersfund.com
This is the worst company to use…
This is the worst company to use there’re so unprofessional you can never call customer care and get to Dem ..I buy a 5k account and I didn’t get my information I been waiting 4 days now ..tbh stay far away from this place if you don’t like problems
This is the worst mistake I ever make In my life..I cannot get to make any trades because of these ass ole
4. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pro Traders Fund
Dear Nicholas,
I hope this message finds you well. My name is Karen Stewart, and I am writing to address the concerns you recently shared about your experience with Pro Traders Fund. Firstly, we sincerely apologize for any inconvenience you may have faced, and we appreciate your patience in allowing us the opportunity to address your concerns.
Upon reviewing your case, we are pleased to inform you that the issue with accessing your account has been successfully resolved. You should now be able to log in and utilize our platform without any further hindrance. We understand the importance of prompt resolution, and we appreciate your understanding throughout this process.
In addition to resolving your account access issue, we would like to express our gratitude for your engagement with Pro Traders Fund. To show our appreciation, we are excited to introduce a special referral program. For every person you refer who signs up and purchases any one-step, two-step evaluation funded account challenge, or any instant funded account, you will earn up to 20% of the item's cost instantly.
We believe that by rewarding our valued users like yourself, we can create a community of successful traders and foster a positive and collaborative environment. If you have any questions or need further assistance, please do not hesitate to contact our customer support team at support@protradersfund.com. We are here to assist you promptly.
Pro Traders Fund is committed to continuous improvement, and we genuinely appreciate customer feedback. Our team values your insights, as they have played a crucial role in shaping the features and services we offer. We encourage you to share your thoughts and suggestions, as they contribute to the ongoing enhancement of our user experience.
Once again, we apologize for any inconvenience you may have experienced and appreciate your understanding. We look forward to serving you better in the future and ensuring a positive trading experience with Pro Traders Fund.
Best regards,
Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund
support@protradersfund.com
customer support is very effective
customer support is very effective
4. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pro Traders Fund
Dear Javon,
Thank you for taking the time to share your positive experience with Pro Traders Fund on Trustpilot. We truly appreciate your kind words and are delighted to hear that our platform and services have met your expectations.
At Pro Traders Fund, we are committed to providing an exceptional trading experience, and it's gratifying to learn that our customer support team has been effective in assisting you. Your satisfaction is our top priority, and we are thrilled that you have found our services valuable.
We also want to express our gratitude for your loyalty and support. As a token of appreciation, we have an exciting referral program in place. Encourage fellow traders to sign up and make purchases, and you can earn up to 20% of the cost instantly. It's our way of saying thank you for being a part of the Pro Traders Fund community.
For any additional assistance or queries, please don't hesitate to reach out to our dedicated customer support team at support@protradersfund.com. We are here to help you every step of the way.
We value your feedback tremendously, as it plays a crucial role in our continuous efforts to enhance our platform and services. Pro Traders Fund is dedicated to providing the best user experience, and your suggestions have been instrumental in shaping the features we currently offer.
Once again, thank you for choosing Pro Traders Fund as your preferred prop firm. We look forward to serving you in the future and appreciate the trust you have placed in us.
Happy trading!
Best regards,
Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund
www.protradersfund.com
On multiple occasions there is a glitch…
On multiple occasions there is a glitch and I end up losing the account. This is the worse prop firm I've tested to date.
29. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pro Traders Fund
Dear Kimimaru Chang,
I hope this message finds you well. My name is Karen Stewart, and I am a member of the Customer Service and Quality Assurance team at Pro Traders Fund. We appreciate you taking the time to share your experience, and we genuinely value all feedback as it helps us continually improve our services.
I want to express our sincere apologies for any inconvenience you have faced with our platform. We take your concerns seriously, and I assure you that we are committed to addressing and resolving the issues you have raised.
I would like to investigate your case further to understand the glitches you mentioned and the resulting account loss. However, we were unable to locate your account based on the provided information. To assist you better, could you please reach out to our dedicated customer support team at support@protradersfund.com with additional details about the incidents you encountered? Our team is ready to thoroughly investigate and provide a resolution promptly.
At Pro Traders Fund, we are dedicated to delivering a seamless and reliable trading experience for our users. We understand the importance of trust in the financial industry, and we are actively working on refining our processes to ensure the best user experience.
In appreciation of your feedback, we would like to offer you a complimentary consultation with one of our experienced support representatives. We are committed to resolving any issues you may have encountered and ensuring your satisfaction with our platform.
Additionally, we would like to inform our community of an exciting opportunity for those who sign up and refer other traders. You can earn up to 20% of the cost of any one-step, two-step evaluation funded account challenge, or any instant funded accounts instantly for each successful referral. This is our way of expressing gratitude for your trust and loyalty.
We understand the importance of continuous improvement, and many of the features implemented in our platform are a direct result of valuable feedback from our users. We encourage you to keep sharing your insights as we strive to enhance our services for everyone.
Thank you for your understanding, and we look forward to the opportunity to address your concerns and restore your confidence in Pro Traders Fund.
Best Regards,
Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund
support@protradersfund.com
The PTF Team was quick to respond and…
The PTF Team was quick to respond and very helpful in answering the questions I had.
22. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pro Traders Fund
Dear S.W,
Thank you for taking the time to share your positive experience with Pro Traders Fund (PTF). We greatly appreciate your feedback and are thrilled to hear that our team was quick to respond and helpful in addressing your questions.
At Pro Traders Fund, we strive to provide exceptional customer service and a seamless user experience for all our traders. Your satisfaction is our priority, and it is rewarding to know that our efforts have made a positive impact on your trading journey.
We would like to extend our gratitude for your kind words and loyalty. As a token of our appreciation, we invite you to participate in our referral program. For every person you refer who signs up and purchases any one-step, two-step evaluation, funded account challenge, or instant funded account, you can earn up to 20% of the cost instantly. Feel free to contact our customer support team at support@protradersfund.com for any assistance or inquiries regarding the referral program.
We value customer feedback, and your input is crucial in helping us enhance our processes and deliver an even better user experience. We encourage you to continue sharing your thoughts and suggestions as we are committed to continuous improvement.
Once again, thank you for choosing Pro Traders Fund. We look forward to serving you in the future and assisting you on your trading journey.
Best regards,
Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund (www.protradersfund)
Increíble y muy buena mentioria atras
14. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pro Traders Fund
Estimado Un Tal Izick RF,
Gracias por tomarse el tiempo para compartir su experiencia positiva con Pro Traders Fund. Estamos encantados de saber que nuestra plataforma le parece increíble y cuenta con una excelente tutoría.
En Pro Traders Fund, nos esforzamos por brindar una experiencia comercial de primer nivel y es gratificante saber que nuestros esfuerzos tienen eco en operadores como usted. Sus comentarios son valiosos para nosotros, ya que alimentan nuestro compromiso con la mejora continua.
Apreciamos su respaldo y lo alentamos a difundir información sobre Pro Traders Fund. Como muestra de nuestra gratitud, contamos con un interesante programa de referencias. Invite a otros a registrarse y recomiende a otros comerciantes comprar cualquiera de nuestras cuentas financiadas por evaluación o cuentas financiadas instantáneas, y podrá ganar hasta el 20% del costo del artículo al instante. Creemos en recompensar a nuestra comunidad por su apoyo.
Si tiene más consultas o si hay algo en lo que podamos ayudarlo, no dude en comunicarse con nuestro equipo de atención al cliente en support@protradersfund.com. Estamos aquí para garantizar que su viaje comercial con nosotros sea fluido y exitoso.
Gracias una vez más por elegir Pro Traders Fund. Esperamos poder servirle con excelencia en el futuro.
Atentamente,
Karen Stewart
Equipo de atención al cliente y garantía de calidad
Pro Traders Fund
www.protradersfund.com
Efficiency in customer service reliable…
Efficiency in customer service reliable payout
24. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pro Traders Fund
Dear The-m-family M,
Thank you for taking the time to share your positive experience with Pro Traders Fund. We are thrilled to hear that you found our customer service efficient and our payout process reliable. Ensuring a seamless and trustworthy experience for our traders is of utmost importance to us.
We deeply value your feedback as it helps us continually improve our processes and services. Your satisfaction is our priority, and we are committed to maintaining the highest standards of professionalism and reliability.
We appreciate your support and encourage you to spread the word about Pro Traders Fund. As a token of our gratitude, we have an exciting referral program where you can earn up to 20% of the cost of the item instantly for each person you refer who signs up and purchases any of our evaluation funded account challenges or instant funded accounts.
Should you have any further questions or require assistance, please don't hesitate to reach out to our dedicated customer support team at support@protradersfund.com. We are here to help and ensure your continued success with our platform.
Thank you again for choosing Pro Traders Fund. We look forward to serving you for many more profitable trades to come!
Warm regards,
Karen Stewart
Customer Service and Quality Assurance Team
Pro Traders Fund
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