Prodigy Finance Arvostelua 

I had one of the most disappointing and distressing experiences of my life with Prodigy Finance. I applied for a student loan to support my studies in the UK. My loan was approved in June 2025, and I paid the required $500 processing and funds reservation fee, fully believing this meant the funds were secured for my studies.

I proceeded with my UK student visa application relying entirely on the loan approval letter Prodigy Finance issued. At no point did they inform me that the loan had been withdrawn in July, I only discovered this when UK Visas and Immigration contacted Prodigy during their checks, and Prodigy informed them my loan was no longer valid. This directly led to my visa being refused on financial grounds.

I had completed all the required steps, and the only thing left was to sign the final agreement upon arrival in my country of study as stated in their own policy. Instead of notifying me of any issue, Prodigy Finance silently withdrew the loan, causing me financial loss and disruption of my study plans.

This is not an isolated incident. I have since come across several other students who faced the same issue, with their loans being suddenly withdrawn without notice, leaving them stranded at a critical time in their visa and academic journey. For a company that claims to support international students, this behavior is irresponsible and unacceptable.

I’ve raised a formal complaint, but the damage has already been done. Losing a study opportunity after going through months of preparation because of Prodigy Finance’s negligence is something no student should have to face.

If you are an international student considering them, please be extremely cautious. Their lack of transparency and communication can cost you your entire study plan.

No currency payment option for processing fee

I applied for a student loan from Prodigy in mid June for my program beginning in the Fall. I was told when beginning this process that I should expect to receive a final response within a few weeks. Instead, I waited over a month for my verification, and another in the purgatory that was the matching stage. After failing to meet the deadline they told me they’d respond to me by, they recently informed me that all their available funds had been allocated.

Prodigy offered no transparency into my file’s progress while I waited. If they were overwhelmed with applications this season and had no funds available for people who applied when I did, couldn’t they have told us sooner? I had to secure alternative funding for my first semester, but as several recent reviews here show, that option was not available to many international students pursuing their dreams. I truly feel for them. This process has been opaque and poorly managed. If you choose to pursue a student loan with this company, please be aware of this risk going forward.

I would still like to work with Prodigy for the rest of my educational funding. I understand you received an overwhelming volume of applications and were limited in what you could do. Your customer service officers were very kind every time I managed to reach them. But in the future, please communicate such difficulties with applicants sooner. I’m really hoping this funding can pan out for the January term if I apply now. All I kindly ask is that you reconsider my file as soon as possible, and that you let me know if I should expect to have to look elsewhere again.

Working with this company has been a frustrating and disappointing experience. I’ve had a loan with them for over 5 years, and despite paying an extra 5–10% every month, those payments have never been applied toward the principal. Instead, they hold the money in some kind of “reserve,” which means my balance never goes down and the interest just keeps piling up. Now they’ve started charging an additional fee just for debit deposits, making the situation even worse. If I had known this before, I would have chosen a different lender. I strongly recommend looking for better options elsewhere.

Prodigy as it has somehow completely changed its entire process and brought in unnecessary complex administrative work. I cannot stress how much prodigy has changed since last year.

First there was a significant delay in the funding match. Then, I was FORCED to 500$ (an amount I wasn't required to pay for the first year loan). Isnt the 2.5k USD charged as administration enough for you guys? Then, I was FORCED to open a Zolve account? Why? I have literally linked my Chase account for the repayment. Then why the hell on earth was I FORCED to open a Zolve account? Now, I am asked to complete a KYC for which I haven't received any link yet. WHY IS KYC REQUIRED for a second year student?

Why the HELL am I asked to put in the amount of disbursement? Last year, it was between my University and Prodigy. The process was seamless from the student's perspective. I am never ever going to recommend prodigy to anyone ever.

No Good Regards For Poor Customer Service,
Dipen

Back in May, I've applied for a loan for my upcoming MBA at the University of Oxford, was accepted and successfully matched to funding. I've signed the loan agreement and was told I was set and I should do nothing and wait until September to go to campus and sign one more document to have my funds transferred to the school.

I got in touch with the team yesterday to arrange that signing and they told me that my loan has been withdrawn because they apparently sent emails to all students asking if they still wanted the loan, and withdrew the ones that didn't reply!!

When I checked, there's no email, no communication, nothing whatsoever, and there are hundreds of people on Reddit whove had their loans withdrawn for zero reason and without even being notified

The team at Prodigy Finance, please please help me, I'm about to start my masters at Oxford Uni in two weeks and I can't go if my loan doesn't get sorted! This is incredibly important for me and my career, so I implore you to please fix this so I can attend my school.

Thank you. I look forward to hearing back. I trust your credibility and sincerity, and know we can fix this somehow.

DONT TAKE LOAN FROM PRODIGY FINANCE THEY ARE FRAUDS

Prodigy Finance made funding my studies abroad a smooth and reassuring experience. Their team is professional, communicative, and genuinely supportive throughout the entire process. I felt guided every step of the way, from application to loan approval. I highly recommend them to anyone seeking a trustworthy partner for education financing.

My admission was deferred to January 2026 intake due delay in Matching stage of my loan process. Eventually, I got a mail on Monday July 28, 2025 that my loan has been matched successfully. I emailed prodigy finance on Wednesday July 30th, 2025 to verify if I accept the offer whether I will use the LCL for January 2026 intake. The reply I got on the same day, after apologizing for the delay, was that I should accept the offer first. I went to borrow a sum of 826,056NGN which is equivalent of $500 and paid to accept the offer. LCL issued to me was still bearing September 2025 intake, all efforts to get it corrected was not yielding any positive results. Meanwhile, I acted based on the reply I got from Prodigy finance. I was deeply pained and felt cheated when I was told by the same people that informed me to accept the offer, that they don't allow deferral.
When all efforts to explain myself through emails that I sent did not yield any positive results, I reluctantly accepted withdrawal. Honestly, I was not happy the way I was treated.

Kindly verify my claims and make necessary adjustments.

I am writing to you with a heart full of worry and tears that do not stop. Every second feels heavier than the last, because my entire future is now hanging on Prodigy’s confirmation.

From the first day, I chose to trust only Prodigy Finance. I never looked for any other option, because I believed in your promise to support students with dreams like mine. Today, I am standing at the very edge — my visa file must be submitted now, and without your confirmation, everything will be lost.

I have done everything on my side. My admission is ready, my documents are ready, my hopes are ready — only your decision remains. But each day that passes is breaking me from inside. I cannot sleep, I cannot eat, and my health is failing. My family is watching me cry in stress and fear, and they are praying for a miracle from you.

This is not just a loan. This is my chance to turn my years of hard work and sacrifice into the life I have dreamed about. Without it, I will lose everything I have prepared for — my education, my career, and my dignity.

Yvonne, I beg you with folded hands — please, please do not let this last chance slip away. Please match my application today. My time has finished, and my visa deadline is here. Every extra day makes it harder for me to keep my dream alive.

I have trusted you from the start, and I believe you will not break my trust in the final moments. Please, let this be the day that changes everything for me.

With deepest respect, urgency, and hope,
Ekhlaque Khan

The team is responsive and efficient. The amount approved for the loan is just enough to cover for my tuition, I wished there was just a little more to cover for some portion of my living expenses. It would also have been more convenient if the entire funds for the full tuition is approved at once instead of having to reapply for the second year. What prodigy can do is to approve the full amount, pay for the first year, then hold on to the tuition for the second year, which will be released to the school if the students meets some set eligibility criteria.

The application process was straightforward and easy to navigate. I appreciated how clearly the steps were outlined, and I didn’t feel overwhelmed. The website and dashboard are easy to use and navigate. I didn’t have to spend time figuring out how to upload documents or check my loan status.

I applied for Prodigy Finance loan, the process went smoothly and my loan was approved and reserved. Confirmation letter was issued. Unfortunately my institution is refusing to proceed with my CAS because they couldn’t find my details on the portal. I checked my page with Prodigy and I noticed that my application has been withdrawn. I did not withdraw my application and no mail was sent to me in that regard. I have complained to customer service, and it’s been 5 working day now and no solution yet. I am about to loose my admission because of this ugly situation.

I had a smooth experience with the verification process on Prodigy Finance,everything was clear and professional. However, it’s been over two weeks since I completed verification, and my application is still stuck in the matching stage.

My classes are starting in September, and I am now getting very close to my university’s final deadline. This delay is causing a lot of anxiety as I am depending on this loan to secure my seat and make the necessary arrangements.

I kindly request the Prodigy team to expedite the matching process for my loan. I truly appreciate the platform and your support for international students, just hoping for a faster resolution now, given the urgency.

Thank you for your support and understanding.

You did great, the person handling my case made it so easy for me thank u

One of the most professional and helpful loan provider for international students.

I was approved by Prodigy in March 2025 and received repeated emails from April through June assuring me that my funds were reserved exclusively for me. I trusted that confirmation to plan my second year of studies in the U.S.

However, just two weeks before the payment deadline, I was suddenly informed last Friday via a generic message that my loan was canceled due to global demand. No direct explanation was provided, despite several emails I sent requesting a reconsideration, including their complaints email address.

Instead, I was referred multiple times to apply with a different company, which does not address the specific concerns I raised about the reversal of my approved loan.

This experience has been extremely disappointing, especially given the timing. I asked Prodigy to review this case with the seriousness it deserves and to consider the commitments made in prior communications.

The verification process was easy and fast but the matching process is taking over 4 weeks and it afects directly to obtain my CAS, my visa takes another 3 weeks and my course starts in september. If you could help me I will be so gratefull, I know that you have a lot of pending matching requests guys.

My relationship manager was very helpful.

The platform is easy to use.

One suggestion would be to clearly differentiate between system-generated emails and those from customer support especially when addressing user queries.