It's a combination of their great introductory two year price, a responsive app and network connections, not to mention thee 100% consistent UI design of the app across Linux, Mac OS and Windows. (I w... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The new ip rotation "feature" might be one of the stupidest IT related decisions that any human has ever taken. It completely ruins my purpose of using a VPN. Unfortunately I had already paid for anot... Näytä lisää
Yritys on vastannut
Ok for normal usage but not working against strong internet censorship as some of other VPNs do with shadowsocks, vless and other sneaky methods. Also PIA has introduced fraud-like subscription a... Näytä lisää
Yritys on vastannut
Safe and reliable. Super easy to install, set up and use, all at a very reasonable price. Works with Laptops, tablets, cell phones and popular streaming devices. What else could you ask for.
Yrityksen tiedot
Yrityksen kirjoittama
Private Internet Access™ VPN Service encrypts your connection and provides you with an anonymous IP to protect your privacy.
Yhteystiedot
4,3
Erinomainen
11 t. arvostelua
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 71 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great VPN and Dedicated IP
Private Internet Access VPN has worked great for me for many years. It just works, and the servers are very fast, reaching just below my 1GB fiber connection around 800Mb/sec or so. I also have a Dedicated IP address with them, so check that out too!!
3. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
We’re thrilled to hear you’re getting such incredible speeds! Achieving 800 Mbps is fantastic. It's also great to hear that you're finding value in our Dedicated IP service. Thank you for your years of loyalty and for sharing your experience!
Warm Regards,
The PIA Support Team
Vastaus yritykseltä Private Internet Access
Thank you for the feedback! We are happy to hear you find PIA to be a great and reliable VPN service. Keeping your connection stable and secure is what we do best. Thanks for choosing us!
Warm Regards,
The PIA Support Team
Great product
29. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
Thank you so much for the feedback! We are glad to hear you are enjoying our service.
Warm Regards,
The Private Internet Access Team
You pay and not receive any access , preistoria
Today I paid the subscription they did not send the credentials and send an email after my request with 100 questions. Unbelievable in year 2026, totally not fair and not professional , therefore I asked a refund and good luck ti saluto !!
1. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
We are very sorry for this frustrating onboarding experience and the delay in receiving your credentials. Please reach out to our Support Team at https://www.privateinternetaccess.com/helpdesk with your details so we can look into this immediately and ensure your refund is processed without any further hassle.
Warm Regards,
The Private Internet Access Team
fast and reliable
30. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
That's wonderful to hear! We really appreciate you taking the time to share your positive experience with our fast and reliable service.
Warm regards,
The PIA Support Team
Been with PIA for 5 years now
Been with PIA for 5 years now. Excellent customer service, reliable connections, wide range of international VPN servers, competitive pricing. Highly recommended by a UNIX engineer with 40 years experience.
29. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
That's wonderful to hear! We are incredibly honored to be highly recommended by a UNIX engineer with 40 years of experience, and we are thrilled that our reliable connections, wide range of international servers, competitive pricing, and excellent customer service have met your standards for the past 5 years. Thank you so much for your long-term support and for taking the time to share your feedback!
Warm regards,
The PIA Support Team
PIA no longer usable
I have a 3-year subscription and previously gave PIA a 5-star review. But now PIA is unusable.I contacted Live Chat and posted the following:
PIA worked perfectly for me for long time, but I haven't been able to use it for about three months. It would suddenly begin to disconnect, try to reconnect, unsuccessfully, time after time, and I had no internet connection. Worse, when I'd close PIA, I STILLhad no internet connection. I had to reboot my computer after setting PIA not to automatically connect. Then I'd again have internet connection via my ISP. This happened on two different computers.
I tried completely uninstalling PIA, which is no easy task on Linux. After I researched how to do it, no thanks to PIA and small task on Linux, it took numerous steps via the Terminal. Then I reinstalled the latest version of PIA. Still the same problem.
I'm currently using the free version of Proton VPN with no problems.
I recently tried PIA again. Same problem.
If you can't give me an easy solution, I'll not be able to use PIA during the rest of my subscription and will report the issue accordingly to Trustpilot.
In the chat, I made it clear that connecting was not the issue, but staying connected is. He offered troubleshooting tips. I asked him to email them to me. Here are the suggestions:
"He wrote: Let's troubleshoot the issue by changing your ports and protocols into the following combinations below. After every change, re-attempt connecting to the VPN. This is to try which ones work best with your network.
Mervin, the tech, completely misunderstood the issue. The steps he suggested were to change my ports and protocols. Again, the problem was not connecting, but staying connected.
With 436 days remaining in my subscription with PIA, goodbye PIA.
28. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
We are very sorry for the frustration with these persistent disconnections and that our support team misunderstood the issue. Since the troubleshooting steps did not help, please DM us on our official Social Media page so we can look directly into your case and get this sorted out for you.
Warm Regards,
The Private Internet Access Team
perfect service never had any issues in…
perfect service never had any issues in 3+ years.
28. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
That's wonderful to hear! We really appreciate you taking the time to share your positive experience, and we are thrilled that you have had perfect service with zero issues for over 3 years.
Warm regards,
The PIA Support Team
PIA has a huge number of targets and…
PIA has a huge number of targets and from what I've seen great speeds on all. great service.
27. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
That's wonderful to hear! We really appreciate you taking the time to share your positive experience, and we are thrilled that you are enjoying our wide selection of locations and great speeds across our network.
Warm regards,
The PIA Support Team
Very easy to set up and provides…
Very easy to set up and provides excellent VPN coverage. Never an issue and never a reason to have to contact support. It just works.
The speeds are up to par with my old, more expensive option. They won me over without trying, it all had to do with the reputation and service provided. Top Notch!
23. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
That's wonderful to hear! We are thrilled to know that our reputation, top-notch service, and excellent speeds won you over from your previous provider. Thank you so much for taking the time to share your positive experience and for letting us know that the app has been working flawlessly for you!
Warm regards,
The PIA Support Team
Best vpn for torrenting
I tried several VPNs using their 30-day money-back guarantees: Surfshark, NordVPN, and ProtonVPN. In my experience, PIA VPN came out on top for torrenting. Port forwarding works perfectly, delivering faster download speeds than the others I tested—all at a very affordable price.
23. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
That's wonderful to hear! We are thrilled to know that after testing multiple services, PIA came out on top as the best choice for your torrenting needs. We really appreciate you taking the time to share your positive experience with our port forwarding feature, speeds, and affordable pricing!
Warm regards,
The PIA Support Team
Reliable
Reliable, great customer service and affordable.
22. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
That's wonderful to hear! We really appreciate you taking the time to share your positive experience, and we are thrilled that you find our service reliable, affordable, and backed by great customer service.
Warm regards,
The PIA Support Team
Never an issue
Never an issue, things run smoothly. Need help and they help.
23. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
That's wonderful to hear! We really appreciate you taking the time to share your positive experience, and we are glad to know that everything runs smoothly and that our team is always here to help whenever you need it.
Warm regards,
The PIA Support Team
Vastaus yritykseltä Private Internet Access
Thanks for the feedback! We are so glad to hear you had an excellent experience with both our service and support.
Best regards,
The PIA Support Team
Bait and switch for deals. Don't be a loyal customer
I was forced to update my payment details by PIA before I could renew my subscription and once I did they payment failed. For some stupid reason PIA has a 15 day cooling off period before you an change the payment method again. That should be a big red flashing banner warning people before they make a change. Why is there a need for a 15 day cooling off period when there were not transactions happening?
And because of that I can't renew my subscription. And by the time I got the 15 day answer from PIA the option to sign up for three years is gone now so I am going to pay more.
I have to wait 15 days to update my payment method which is great since my subscription runs out in 12 days. Really makes it easier to go with a different vpn provider. I guess 9 years of loyalty isn't worth anything these days. Their chat bot is going around in circles saying I had an old paypal account which I have no idea what that means. Contacting the support team just gives you the same run around with lines like "Thank you for sharing your perspective. We understand your concerns and appreciate you taking the time to explain them" and "If you need assistance with anything else, we’re here to help." without ever doing anything about the issue or offering any solutions. Wasted over an hour on several chats and now responding to emails that just feel patronizing.
18. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
We are very sorry for the frustration with the 15-day payment restriction and that our support team gave you the runaround instead of a solution. Please DM us on our official Social Media page so we can look into your account, secure your loyalty pricing, and get this sorted out for you.
Warm Regards,
The Private Internet Access Team
I hate how they raised prices by an…
I hate how they raised prices by an extreme amount a year ago
EDIT: They responded half a year later:
18. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
We are sorry to hear that you are unhappy with the price change. We aim to keep our service as affordable as possible while maintaining a high-quality network. If you would like us to review your account options, please reach out to our Support Team at https://www.privateinternetaccess.com/helpdesk.
Warm Regards,
The Private Internet Access Team
Add your reference number so it’s…
Add your reference number so it’s easier for the company to understand your experience and reply.
18. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
Thank you for the suggestion. If you have a specific reference or ticket number you would like us to look into, please share it here or reach out to our Support Team at https://www.privateinternetaccess.com/helpdesk so we can assist you.
Warm Regards,
The Private Internet Access Team
excellent service good price
17. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
Thanks for the feedback! We really appreciate your kind words about our excellent service and good pricing.
Best regards,
The PIA Support Team
great vpn,easy to use,plenty of…
great vpn,easy to use,plenty of countries to choose from,reliable and automatic start up on device.10/10
best ive used,thankyou
17. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Private Internet Access
Thanks for the feedback! We are deeply committed to maintaining a highly reliable and user-friendly experience, and we love knowing features like our automatic startup make a difference for you.
Best regards,
The PIA Support Team
Vastaus yritykseltä Private Internet Access
We understand that you're looking for a particular VPN server, and our service does not offer this location. Please reach out to our Support Team at https://www.privateinternetaccess.com/helpdesk so we can understand your specific needs and offer suitable alternatives for what you are using the VPN for.
Warm Regards,
The Private Internet Access Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.