Prioritymeds Arvostelua 

When I signed up in December 2025 they high pressured me into doing the yearly plan at over $1300. They sent my first shipment to the wrong address. That was corrected. I now how been on the meds for five months with no weight loss. I have asked for a call from the doctor with my concerns and I have yet to speak with a doctor. I have been on the same dose for five months. I have now asked to cancel my subscription because I can't get anyone to call me back. I have left several voicemails with AI and asked for escalation. Still no call and no refund.

Overall, the site isn’t too bad and I have experienced weight loss. This is the second company I’ve used for weight loss injections that I wouldn’t normally qualify for through my insurance. It’s more convenient than having to go in locally each month to free standing weight loss centers (I’ve done this too)and the process to get started is fairly straightforward, but I agree with others who mention issues with lack of communication. I ended up trying to cancel my most recent refill as prices have decreased on other sites, but was unable to get the online system to allow me to cancel and didn’t want to deal with the hassle of calling, which is probably what they want. I haven’t had any issues with delivery. One thing I don’t like that I’ve noticed with other companies as well is that each set of refills is coming from a different compounding pharmacy. There is a lack of consistency, which seems to be a necessary evil for those of us who are overweight but not obese enough to have the name brand covered by insurance. I won’t be renewing my next prescription.

I paid for. One year in advance starting in September 2025. Everything has gone well and I am impressed with their new packaging. I have lost 30 pounds and love my new body. I will be going on maintenance soon and I hope I get help figuring that out. It certainly is a “journey” . I am glad the pricing has gone down but since I paid in advance I can’t get that benefit.

So far so good. Dr. responded right away via the direct messaging on their support site. Customer Service has also responded right away to several questions.

The medication works, BUT the communication sucks!! NO ONE calls you back, I have an issue that needs addressed by their doctor and I have heard crickets. I have talked to their customer service several times including their stupid AI assistant that is of no help. I referred 2 people to this company and now I feel bad that I did. I have already directed my other friend to a different company. The ONLY reason I gave them any stars is because the medication worked well.

No problem with medication deliveries. I noticed that many people have stated their meds were warm and the ice packs did not work. I think they have to get larger ice packs and make sure the medication‘s are kept at least cool if not cold. Yes my medication‘s were warm. Hope they still work properly. I will start second order ,June 7th , I’m one mo.behind because started first order one mo.late .

THE COST IS MUCH LESS THAN I USED TO PAY.

My meds were compounded on Thursday, arrived late Monday afternoon. Contents (3 months meds) were warm inside the styrofoam container. Both cold packs were melted and warm.
Looks like 2-day Fedex meant sitting in a warm to hot Fedex cargo area 3 days.

Excellent support and fast shipping. Great value and great product.

I placed an order with them. Waited a week. Then found. Out they sent it to the wrong address. And when I talked to customer service they said the meds are no good by now and they will have to send me a new order. 3 days later they wont respond to me at all.

Great group. Saved me 50% from my prior provider. Process is efficient- from intake, through shipping and delivery. Super happy.

I am overall happy with service. It's fairly user friendly. I made a mistake on ordering and got charged twice. It was a little difficult to finally find a customer service number that wasn't automated. However, they were very nice and helpful.

Changed med after was told not to and just ignores all messages

Extremely difficult to get past the AI phone assistant. Product is garbage, on a different (more expensive) compounded tirzepatide I lost 10 lbs, with the same compounded medication from Priority Meds, I gained 12 lbs. Everything has to go through chats in their portal, which doesn’t seem to work well on my iPhone or my PC, so it’s cumbersome to talk to customer service or to a doctor.

I received my medication for three months and they are already sending me the next three months worth of meds. I don’t feel I need them until closer to my needs

I have sent several messages and I have not heard back from anyone. This is very unsettling. I received my 4,5 and 6th vial with no instructions or what vial to use first!

I have attempted to obtain this medication for awhile. Others would give the price of the medication st a low cost. It wasn’t until I sent the smaller amount of money to get started that they would disclose the monthly cost of membership that would put the cost too high for me. I am still not too trusting of this company.

My insurance quit covering the GLP-1's. So I went online and found Priority
meds. They were able to help me out. And the price was about the same as what I was paying when my insurance was covering it.
It was easy to sign up. They were very helpful with that.

The process of getting the prescription is pretty straight forward. Once the prescription is approved, it does seem to take around 5 days to actually get shipped.

The meds are supposed to arrive cold. However, because they use a single ice pack and poor packaging, the medication is not cold upon arrival. Perhaps if they used next day delivery, there would be a chance of it arriving cold. But it's typically 2-day shipping and delivery depends on if those 2 days run up against a weekend.

Now, the meds seem to still work based on my result, so I do question if cold pack is necessary, but they really should examine this delivery process, certainly to zip codes in hot locations.