The worst company to deal with. Ordered on a Friday. It's Thursday of the following week order still hasn't shipped. Called useless customer service number. First it was 3 items are out of stock. Prom... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The company delivers on their promises which means they have a repeat customer now on. There products are perfect for a rural location in Hawaii and to get a UPS delivery at home was special since th... Näytä lisää
Yritys on vastannut
I've been purchasing through Prilla for nearly 6 months now and have been well satisfied with the ease of ordering. I've gotten used to the slightly longer delivery time and plan my ordering according... Näytä lisää
Yritys on vastannut
Great products at great prices. The shipping can be expensive for smaller orders, but it's super quick. Also, their customer service is amazing. Especially with order issues. I will continue to use a... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Order nicotine pouches online at Prilla.com
Yhteystiedot
901 S 1st St, 89101, Las Vegas, Yhdysvallat
- support@prilla.com
- prilla.com
4,1
Hyvä
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Didn't realize I was going to have to…
Didn't realize I was going to have to pay 75% in taxes. Pretty crazy
18. toukokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Chris,
We understand your frustration and appreciate your feedback. Unfortunately, taxes and excise fees are outside of our control, but we’re sorry the added cost came as a surprise.
All the best,
Prilla Team
My only complaint is the very slow…
My only complaint is the very slow shipping time. Otherwise, good price and decent product.
11. toukokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello,
We appreciate your feedback. We're glad you liked the product and price. We're actively working to improve our shipping times.
All the best,
PRilla Team
Paid 29.99 for second day air
Paid 29.99 for second day air, and still have not received anything
11. toukokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Zachery,
We’re very sorry to hear about the delay, especially after paying for expedited shipping. Please reach out to our support team at contact@prilla.com with your order details so we can look into this and assist you further.
All the best,
Prilla Team
Vastaus yritykseltä Prilla, Inc.
Hello Lee,
We're glad you found our website easy to use. We appreciate your positive feedback.
All the best,
Prilla Team
Vastaus yritykseltä Prilla, Inc.
Hello,
We're so glad you enjoyed our fast shipping and good prices! Thank you for your feedback.
All the best,
Prilla Team
Everything went as expected and I…
Everything went as expected and I received the product very quickly. Thanks
8. toukokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Robert,
We're happy to hear everything went as expected and you received your product quickly. Thank you for your kind words!
All the best,
Prilla Team
I ordered:
I ordered:
5-ZYN Cinamon (6mg)
1- ZYN Citrus (6mg)
I received in the mail:
5- ZYN Citrus (6mg)
You just lost a first time customer.
14. toukokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Howard,
We’re very sorry to hear about the mix-up with your order and understand your frustration. Please reach out to our support team so we can sort this out right sway and assist you further at contact@prilla.com.
All the best,
Prilla Team
Added Excise tax on ZYN pouches after…
Added Excise tax on ZYN pouches after purchase. Unable to return now due to return policy. Cost me more buying through Prilla than it would have at the store..
11. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Prilla, Inc.
Hello,
We understand your frustration and appreciate your feedback. Unfortunately, excise taxes are outside of our control, but we’re sorry this impacted your experience and overall cost.
All the best,
Prilla Team
provided products difficult to obtain…
provided products difficult to obtain elsewhere
would really like siberia's full line to become a bigger priority in stock. tobacco options would be fantastic as well
5. toukokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello DT,
We appreciate your feedback on our product selection. We are always working to expand our inventory and will certainly consider your suggestions for Siberia's full line and tobacco options. Please do not hesitate to reach out if you have any questions.
All the best,
Prilla Team
Vastaus yritykseltä Prilla, Inc.
Hello Dennis,
Thank you for your feedback. We understand the importance of faster delivery and appreciate you sharing your experience with us. Please do not hesitate to reach out if you have any questions.
All the best,
Prilla Team
Kept me informed
6. toukokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello,
Thank you for the feedback! We’re glad we were able to keep you informed throughout the process. Please do not hesitate to reach out if you need anything else!
All the best,
Prilla Team
Could be faster shipping
5. toukokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Zain,
We appreciate your feedback and will strive to improve our shipping speed. Please do not hesitate to reach out if you need anything else!
All the best,
Prilla Team
Great customer service fast delivery…
Great customer service fast delivery and great price definitely order through them again
5. toukokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Matt,
We're happy to hear that you had a great experience with our fast delivery and customer service! Thank you for your positive feedback; we appreciate it. Please do not hesitate to reach out if you need anything else!
All the best,
Prilla Team
You had the brand and flavor I wanted…
You had the brand and flavor I wanted at a better price than the company I normally use. The delivery was fast. I will buy from Prilla again
5. toukokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello,
We're happy to hear that you found what you wanted at a great price! We're also glad the fast delivery worked out for you. Thank you for letting us know, and we look forward to your next purchase.
All the best,
Prilla Team
Vastaus yritykseltä Prilla, Inc.
Hello Roseanne,
We're glad you enjoyed your experience. It's wonderful to know our prices, selection, and customer service met your expectations. Thanks for your feedback.
All the best,
Prilla Team
Shipped as they said they would and on…
Shipped as they said they would and on time! Exactly what I ordered and was pain free.
5. toukokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Randy,
We're happy to hear that your order arrived on time and as expected! It's great to know the process was pain-free. Thank you for your positive feedback; we appreciate it!
All the best,
Prilla Team
It took 11 days to receive
It took 11 days to receive
Also the bridge brand pouches were out of date and no good
30. huhtikuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello David,
We appreciate your feedback and regret that the delivery took longer than expected. We're also sorry the pouches were not usable. For further assistance, kindly reach out to our support team at contact@prilla.com.
All the best,
Prilla Team
Vastaus yritykseltä Prilla, Inc.
Hello Steven
We're happy to hear that you found what you wanted easily and were pleased with the product prices. Thank you for your positive feedback!
All the best,
Prilla Team
Really quick delivery of the product
Really quick delivery of the product. Thank you
30. huhtikuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Leisa,
We're happy to hear that the product's delivery was quick! Thank you for your positive feedback and for taking the time to leave a review.
All the best,
Prilla Team
Good service and shipping.
6. toukokuuta 2026
Vastaus yritykseltä Prilla, Inc.
Hello Sofia,
We're happy to hear that you had a positive experience with our service and shipping. Thank you for your feedback!
All the best,
Prilla Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.