Love the web site. You are correct my review should have been for an auction that ended on the 10th May with a different auction site. My apologies. Prestige on your last auction were superb helpf... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The bidding system is easy to navigate and place bids. Easy search facilities. Regular notifications sent to keep you up to date on your bids. Easy checkout procedure and very quick delivery. I've not... Näytä lisää
Good experience as both a buyer & seller. Good collection process (and lower minimum value required for free collection than other auctions). Decent audience - most of my bottles sold for more t... Näytä lisää
Yritys on vastannut
Because of the knowledge it’s got of the whisky industry and also the prompt service you get from them. There also very hospitable and friendly in the way they go about their business I think they’re... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Prestige Whisky Auction
Yrityksen kirjoittama
Prestige Whisky Auction are fast becoming THE platform to buy and sell rare & exclusive malt whiskies from around the world.
With many years of expertise in the malt whisky industry, Prestige Whisky Auction also have an extensive and global customer base of collectors, investors & Scotch lovers!
A family business which was founded on the expertise gained as successful investors in the ever-popular Scotch Whisky market, Prestige Whisky Auction benefits from their industry knowledge and contacts gained from trading prestigious whiskies from all over the world.
Hosting monthly online auctions with a vast array of rare, collectable and new release whiskies, paired with outstanding service and low fees, Prestige Whisky Auction will not disappoint!
Monthly Online Auctions | Outstanding Customer Service | 0% Seller Commission | Free Collections | Global Audience | Fast & Secure Payment | Low & Transparent Fees | Free Valuations
Yhteystiedot
Muirfield Road, G68 0EX, Glasgow, Yhdistynyt kuningaskunta
- 01236 361221
- info@prestigewhiskyauction.com
- prestigewhiskyauction.com
4,9
Erinomainen
667 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great web site easy to navigate
Great web site easy to navigate. Instant notification if you have a winning bid and speedy delivery of your bottle.
30. kesäkuuta 2025
Vastaus yritykseltä Prestige Whisky Auction
Thank you for your 5* review - we look forward to delivering more whisky to you in future!
Vastaus yritykseltä Prestige Whisky Auction
Thank you very much for anther great 5* review!
Very good service
Items delivered very quickly and in excellent condition. Packed very securely for peace of mind.
27. kesäkuuta 2025
Vastaus yritykseltä Prestige Whisky Auction
Thank you for this review - we are delighted that you are happy with your purchases and we look forward to sending more whisky to you!
Vastaus yritykseltä Prestige Whisky Auction
Thank you for this review - we are delighted that you are happy with your purchases and we look forward to sending more whisky to you!
Great family run Buisness
Great family run Buisness . Picks up and pays out quickly. Used other auction sites not as good .
30. kesäkuuta 2025
Vastaus yritykseltä Prestige Whisky Auction
Thank you for this fantastic review - we appreciate this and look forward to working with you again!
Vastaus yritykseltä Prestige Whisky Auction
Thank you for taking the time to leave us a 5* review!
Billing irregularities.
Everything went great and I paid a bill that was sent to me immediately after the close of the auction for 13 bottles. The invoice said “no charge for shipping”. I was delighted.
Three days later, I got a Dunning notice that I had not paid for three bottles that was not part of the original invoice. It said that I would be charged 4% if I didn’t pay immediately. Without looking too closely, I paid the invoice. I was just coming home from Italy and was a little jetlagged.
On review the next day, I noticed that there was a $200 shipping charge for these three bottles which of course is completely outrageous. Plus it raised questions in my mind about why if no charge for shipping 13 bottles on the original invoice- why was I now being charged $200 on a new invoice for just three bottles?
So the first question is why weren’t those three bottles on the original invoice?
Second question as well am I being charged $70 or close to $70 a bottle for shipping? When the original invoice it said that there would be no charge for shipping.
I’d like to have some answers to these questions. I’ve left two emails about this and I’ve not heard a response. Can someone get back to me about this?
Thank you
Kevin
30. kesäkuuta 2025
Vastaus yritykseltä Prestige Whisky Auction
Hi Kevin
We have not received any correspondence from you until an email at 1am today. I have personally responded to your email this morning at 8am - we take great pride in customer service and always respond quickly, as we have done today.
As advised in my email, you have chosen to have an order of 13 bottles held in storage instead of delivery which is why no shipping charge was applied. This is also what you have done with May auction winnings without any issue.
You then won a further 3 bottles which were still live when completing initial order and because these remained unpaid, our system will always email buyers to advise of this and the late payment charge. At checkout, you chose to have these 3 bottles shipped which is why a delivery cost is displayed and charged.
All our delivery charges are shown on our website and can viewed at any time: https://www.prestigewhiskyauction.com/shipping-and-insurance
It is disappointing that you have chosen to leave a public negative review without getting in touch with us so we can explain the situation but hopefully the information in my email will help and I look forward to hearing from you.
Kind regards
Nicola Loan
Director
As a seller
As a seller, I cannot fault the Prestige service. From valuation to sale and communications to money in the bank, the process was flawless. Well done Prestige
30. kesäkuuta 2025
Vastaus yritykseltä Prestige Whisky Auction
Thank you very much for this great review! We are delighted that you chose PWA to sell your whiskies and are happy with the service and results!
The service from the start to the end…
The service from the start to the end was brilliant. Communication for the pick up of the bottle was good. Keeping upto date when the auction was on good and payment at the end really quick. A no hassle service
30. kesäkuuta 2025
Vastaus yritykseltä Prestige Whisky Auction
Thank you for this great 5* review! We are pleased that the selling process was straightforward - this is something we want all customers to experience, along with our great service! Thank you for choosing to sell with PWA!
Good communication
Good communication, easy to use and good price received for whisky
2. kesäkuuta 2025
Vastaus yritykseltä Prestige Whisky Auction
Thank you for taking the time to leave us a great review! Delighted that you are happy with the service and results, lovely working with you!
Exciting way to buy whisky 🥃
A good way of buying whisky & nice people to deal with. I’m sure i’ll be bidding at their next auction.
2. kesäkuuta 2025
Vastaus yritykseltä Prestige Whisky Auction
Thank you for taking the time to leave us a great review! Delighted that you are happy with the process and it was lovely to have met you both!
speedy delivery
speedy delivery, well packaged items, seamless bidding! 100% will use again!
2. kesäkuuta 2025
Vastaus yritykseltä Prestige Whisky Auction
Thank you for taking the time to leave us a great review! Delighted that you are happy with the service and we look forward to working with you again soon!
Nicola was very helpful
Nicola was very helpful and sorted everything out for me, as this was my first time selling Whisky at Auction.
Would highly recommend.
26. toukokuuta 2025
Vastaus yritykseltä Prestige Whisky Auction
Thank you for this super review Craig! It was a pleasure to help you sell your whiskies at auction - delighted you are happy with the experience and service!
Prestige No1, from…
Once again a great service from Prestige.
From start to finish they EXCEL
2. kesäkuuta 2025
Vastaus yritykseltä Prestige Whisky Auction
Wow thank you for these kind words! Delighted to hear that you are happy with our service as it is at the forefront of everything we do, thank you!
1st class service from start to finish
1st class service from start to finish, professional and the personal touch,a great team to deal with, can't recommend them highly enough
2. kesäkuuta 2025
Vastaus yritykseltä Prestige Whisky Auction
Thank you for taking the time to leave us a great review! Delighted that you are happy with the service and we look forward to working with you again soon!
Recommended for anyone wishing to sell or buy
Great communication and it was an easy process to sell my bottles of rum. Would recommend this company to anyone wishing to sell or buy.
9. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Prestige Whisky Auction
Thank you for taking the time to leave us a great review! Delighted that you are happy with the process and results of the auction!
Thanks to the team at Prestige Whisky…
Thanks to the team at Prestige Whisky Auctions. For my first time buying at your auction, we found the auction site easy to navigate and all areas of the site were well detailed, and company rules explained.
Also, you were quick to respond to my questions, thanks Tom
27. toukokuuta 2025
Vastaus yritykseltä Prestige Whisky Auction
Thank you for this great review Tom - we are delighted that you are happy with the service and it was even better to meet you as well! We look forward to you buying more and stopping by when in Scotland!
Vastaus yritykseltä Prestige Whisky Auction
Thank you for taking the time to leave us a great review!
Very simple and very straightforward
Very simple and very straightforward.
Best auction site for sure 👌
5. toukokuuta 2025
Vastaus yritykseltä Prestige Whisky Auction
Thank you for this fantastic review! Delighted that you are happy with the service and overall experience - we look forward to working with you again soon!
Great Company great communication and…
Great Company great communication and fast payment 5 stars is not enough. Many thanks Sharon
5. toukokuuta 2025
Vastaus yritykseltä Prestige Whisky Auction
This is a great review, thank you! We are delighted that you are happy with the selling experience, thank you for choosing PWA!
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