PressReader Arvostelua 216

For complicated reasons, I wanted a refund for a second subscription I had made in error. I searched on the internet for a way to contact them and found the above site. The response was almost immediate and has now been dealt with very efficiently by Lloyd Jensen Breganza. We have subscribed to Pressreader for many years and will continue to do so as we enjoy reading our daily newspaper wherever we are in the world.

Paying for a premium service, yet have spent the entire afternoon sending screenshots to Pressreader's team to be given instructions that simply don't work and we are nowhere closer to a solution. Happy to take your money but not fix issues. This is the second time that this has happened! So I'm paying for a service that effectively I can't access, how wonderful! Sort your service out PressReader it is shocking, you should be issuing me a full refund. Sick of wasting my precious time dealing with this when I am meant to be working.

Pity I can’t give this app less than one star…..

I cut and paste the below as it’s the same for every user…support are inept at identifying a pattern here.

“When it works it's fine. However, not for the first time, we're experiencing the frustration that other reviewers of this app have been reporting for years. It is again refusing to accept our correct password and PIN when the time comes to renew membership as local-library readers. We have contacted the library staff about the problem. They report that many other members have the same complaint just now, and that they have tried to contact PressReader about it.”

When it works it's fine. However, not for the first time, we're experiencing the frustration that other reviewers of this app have been reporting for years. It is again refusing to accept our correct password and PIN when the time comes to renew membership as local-library readers. We have contacted the library staff about the problem. They report that many other members have the same complaint just now, and that they have tried to contact PressReader about it.

The program continues to crash quite often, but that's a minor problem when we can't open it.

No doubt there'll be a reply to this with some jargon about "reaching out".

Free papers, many of them major publications, with library membership. However, many frustrations after 30 day period over and the tricky task of getting the app to work again. Grrrrrr! I persist but get mighty vexed by all the glitches here.

Wonderful way to read newspapers and magazines. Works really well on different devices.

Love Press Reader - even when you are overseas you can access your home newspapers and magazines which are always up to date.

Able to use daily with sponsorship from local library which allows extension of the library service. Press Reader is an absolute asset

PressReader is really great for uptodate magazines and newspapers from all around the world

With PressReader, whenever something happens in the world, I can look for local news sources to inform me.

On a Sunday afternoon it’s great to investigate a particular country, region or language group

All the news at your fingertips, and wide range of news papers..

PressReader allows me as a pensioner to read a number of magazines which in normal circumstances I would not be able to afford.

Free access to a fantastic range of publications and images and text can be ‘stretched’ to make for easy viewing

Excellent way to freely access newspapers and magazines from around the world.