The great, knowledgeable technicians, Favour, Julian, Finn and Oscar worked over 5-hrs to fix my problems on my Dell. They were patient with this 80 year old lady and explained every step of the proce... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The first person I spoke with offered some help, advise to be more precise. But not pushy or problematic. It's understood that everyone has a job to do, as long as they are patient and not pushy.... Näytä lisää
Yritys on vastannut
The call was easy, quick response and very helpful staff. I had better service from GotYourBack, than I had tried direct with HP, who answered and then told I would be called back by a technician, whi... Näytä lisää
Yritys on vastannut
The representative was excellent and carried out the work on our 2 laptops. I would advise contacting Got your back support on line rather than by phone, as no one responded to a phone call.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
With GotYourBack Support Premium Services, you get the convenience of having your computer serviced at home while entrusting it to a professionally certified technician. Our innovative remote connection technology brings our experts to you whenever you need them!
Yhteystiedot
4,8
Erinomainen
3 t. arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The service is great and always…
The service is great and always helpful with any issue you have. Have been with this company for several years and will continue to use them forever.
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Marty was terrific
Marty was terrific, helped me with a printer problem very quickly and solved my problem totally
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GotYourBack Support
Thank you for your feedback. We’re delighted to hear that Marty was able to assist you so quickly and effectively with your printer issue. It’s great to know the problem was fully resolved. We really appreciate you taking the time to share your experience and are always here if you need support again.
Not sure what you did but the service…
Not sure what you did but the service was excellent
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GotYourBack Support
Thank you for your feedback. We’re glad to hear you had an excellent experience with our service. Even if the details weren’t fully clear, we’re pleased everything was resolved smoothly for you. We appreciate you taking the time to share your thoughts and are always here if you need assistance again.
Very helpful, customer for 6 months now, probably for life.
Very helpful, knowledgeable techs solved mysterious problems on my PC. Maintenance and updates went smoothly, and this machine flies like a top now!
12. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GotYourBack Support
Thank you for your feedback. We’re glad to hear that our technicians were able to quickly identify and resolve the issues with your PC and that the maintenance and updates went smoothly. It’s great to know your machine is now running so well. We really appreciate you taking the time to share your experience and are always here if you need support again.
The representative was excellent and…
The representative was excellent and carried out the work on our 2 laptops. I would advise contacting Got your back support on line rather than by phone, as no one responded to a phone call.
11. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GotYourBack Support
Thank you for your feedback. We’re pleased to hear that our representative provided excellent support and successfully assisted with both of your laptops.
We’re sorry to hear about the difficulty you experienced reaching us by phone. Your comment is very helpful, and we will review this to ensure we continue improving accessibility and response times across all support channels.
We appreciate you taking the time to share your experience and are glad we could help resolve your issue. If you need assistance again, we’re here to support you.
Professional service
The technicians were professional and helpful. Everthing went well.
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GotYourBack Support
Thank you for your feedback. We’re glad to hear that our technicians provided professional and helpful service and that everything went smoothly. We really appreciate you taking the time to share your experience and are always here if you need support again.
The first person I spoke with offered…
The first person I spoke with offered some help, advise to be more precise. But not pushy or problematic. It's understood that everyone has a job to do, as long as they are patient and not pushy. The next person was the "tech" he asked a few questions. Once he had an idea of what problem I was experiencing he got to it and fixed it.
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GotYourBack Support
Thank you for sharing your experience. We’re glad to hear that both team members were patient, professional, and supportive throughout your interaction. It’s great that the technician was able to quickly understand the issue and resolve it for you.
We appreciate your feedback and will be sure to share it with the team. If you ever need assistance again, we’re here to help.
For pennies a day you have complete confidence that GYB will fix your problems!
The great, knowledgeable technicians, Favour, Julian, Finn and Oscar worked over 5-hrs to fix my problems on my Dell. They were patient with this 80 year old lady and explained every step of the process. They were more than knowledgeable, patient and kind. They were professional and cared that I was so uneducated and needed help so badly. I had Favour, Julian, Finn and Oscar that worked over 5-hrs to fix my problems. They are saints and compassionate in helping me. Thank you Got Your Back Support. I could not stay at home without you.
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GotYourBack Support
Thank you so much for sharing such a heartfelt review. We’re truly delighted to hear that our team was able to support you and resolve your issues with your Dell. It’s wonderful to know that Favour, Julian, Finn, and Oscar provided patient, clear, and compassionate assistance throughout the process.
We take great pride in making sure every customer feels supported and understood, and your kind words mean a great deal to the whole team. We will be sure to pass on your appreciation to them directly.
Thank you for trusting Got Your Back Support — we’re always here whenever you need us.
Kayla was great
Kayla was great! She demonstrated great skill and competence. She really knew her stuff. She was very kind and I really appreciated her help.
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GotYourBack Support
Thank you for your wonderful feedback. We’re delighted to hear that Kayla provided such a positive experience. Her skill, knowledge, and kindness are exactly what we strive for, and we’ll be sure to pass along your kind words to her. We truly appreciate you taking the time to share this and are glad she could assist you so effectively.
very good experience staff
very good experience staff
good and reliable support
11. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GotYourBack Support
Thank you for your feedback. We’re glad to hear you had a very good experience and found our staff to be reliable and supportive. Your kind words are greatly appreciated, and we’re always here to help whenever you need us.
The call was easy
The call was easy, quick response and very helpful staff. I had better service from GotYourBack, than I had tried direct with HP, who answered and then told I would be called back by a technician, which did happen, but I couldn't understand what he was saying, and eventually he cut the call. Thank you to the staff with GotYourBack, you were extremely helpful, and problem solved.
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GotYourBack Support
Thank you for taking the time to share your experience. We’re really pleased to hear that you found our support easy to access, quick to respond, and helpful. It means a lot to know we were able to step in and resolve your issue smoothly.
We’re sorry to hear about the difficulties you faced elsewhere, but we’re glad our team could provide clear communication and effective problem-solving when you needed it. Your feedback is truly appreciated, and we’re always here if you need assistance again in the future.
The remote support I received was very…
The remote support I received was very good. The team was responsive, professional, and resolved efficiently. Communication was clear throughout, and I felt well-supported at every step. Thank you for the excellent service
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GotYourBack Support
Thank you for your kind feedback. We’re glad to hear that you had a positive experience with our remote support team. Providing responsive, professional, and efficient service is very important to us, and it’s great to know that our communication and support met your expectations. We truly appreciate your feedback and look forward to assisting you again in the future.
Inpixioconnected me to Gotyourback.com -I have been having some difficulties…
I am having problems with my inpixio studio pro 11 subscription. It stopped working a few days ago and last night one of their live agents connected me twice to this company. They said it was their IT Technical specialist. The first tech "Salem" was very nice, but basically told me that the version of software I was trying to recover was no longer supported by the company that makes Inpixio (even though I have 5 months left of my paid subscription). I then found my originial software disk and wanted to reinstall the software, but kept getting error codes. I went back to the avanquestusa website and again chatted with a live agent who sent me to theGotyourbacksupport again. The second tech I was sent to last night was RICK, who started off as friendly, then was more interested in selling me his companies services. He is typing all this while he has live access to my computer. When I indicated I was not interested in their paid services, this GOTYOURBACKTECH Rick was relentless, he would not take no for an answer. Thankfully, I was able to figure out how to disconnect from him, but it took me a few minutes. It was not a pleasant experience at all. Scary
31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GotYourBack Support
Hello Pamela,
Thank you for your message, and we sincerely apologize for the inconvenience caused.
We have reviewed your case and confirm that InPixio Studio Pro 11 is no longer supported. To ensure continued access, our agent activated InPixio Studio Pro 12 for you.
If you need further guidance on using the updated version or correcting your photos, we will be happy to assist step-by-step.
We also acknowledge your feedback regarding the interaction with our agent. This does not reflect our support standards, and corrective actions have already been taken.
We appreciate your understanding and are always here to assist.
Thank you so much!
I remember Gabe, as he was the first one who worked with me and stayed with me and my laptop the longest. Very efficient and helpful, as I was not so computer savvy. Love my new "dashboard".
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GotYourBack Support
Thank you so much for your kind feedback. We’re really pleased to hear that Gabe was able to support you throughout the process and provide patient, helpful assistance while working on your laptop. It’s great to know you’re enjoying your new “dashboard” and that everything is working well for you now. We truly appreciate you taking the time to share your experience and are always here if you need help again.
Great communication and effort.
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GotYourBack Support
Thank you for your feedback. We’re glad to hear you were happy with the communication and effort from our team. We really appreciate you taking the time to share your experience and are always here if you need support again.
My experience was great
My experience was great. He had a job dealing with me.
I have great help from the company.
25. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GotYourBack Support
Thank you for your feedback. We’re glad to hear you had a great experience and received helpful support from our team. We appreciate your kind words and are always here if you need assistance again.
They call every month and my PC runs…
They call every month and my PC runs great.
31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GotYourBack Support
Thank you for your feedback. We’re glad to hear your PC is running well and that you’re happy with the ongoing monthly support. We really appreciate you taking the time to share your experience and are always here if you need any assistance in the future.
Excellent help
Excellent help, resolved the issues of the day.
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GotYourBack Support
Thank you for your feedback. We’re glad to hear you received excellent help and that the issues were resolved quickly. We really appreciate you taking the time to share your experience and are always here if you need support again.
The updating and maintenance of my…laptop went very well. They were very helpful
The updating and maintenance of my laptop went very well and they were very helpful when I was lost in what they were doing
25. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GotYourBack Support
Thank you for your feedback. We’re glad to hear that the update and maintenance of your laptop went smoothly and that our team was able to guide you clearly throughout the process. We understand that technical work can sometimes feel confusing, so it’s great to know you felt supported and informed. We really appreciate you taking the time to share your experience and are always here if you need help again.
Your "agents" attempted to sell me more…
Your "agents" attempted to sell me more that the computer was worth. Too much!
22. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GotYourBack Support
Thank you for sharing your feedback. We take all reviews seriously and always aim to address any concerns promptly.
At this time, we have not been able to identify your case in our system.
We would genuinely like to look into this further and improve our service. Please feel free to contact us with more details so we can chat with you directly.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.