Premier Workspaces - Centerstone Plaza Arvostelua 7

This is my first experience with renting an office space.
Regis and Premier Workspaces were the options I looked at.
Overall, Premier Workspaces's Regional Manager, Shawnee, who directed me to her other managed location across from John Wayne Airport and met with Nima were both very friendly and professional.
The last Premier Workspace locations I looked at was off Von Karman and Barranca with Emily M.
Emily was also extremely friendly and professional. She was transparent and communicated with me of the units that would work best for my professional entity 's needs and showed me a handful of private office spaces.
She was able to meet all my professional entity's accommodations and my OCD of certain things.

All in all, my final decision of going with Emily M., her Barranca location's administrative staff, Jennifer & Elaine, the office space itself, location of office space in a great area, feel, security, responsiveness, thoughtfulness and their beautiful souls is the best money investment and sanity investment ever spent.

I will absolutely stay with Emily M. at Premier Workspaces for as long as I can.
~~~~~~~~~~~~

Thank you Emily M.!!! It is honestly a blessing that our paths have crossed and we can work alongside each other!

Thank you Shawnee!!! Another blessing and my 1972 buddy!

Thank you Nima!!! Another blessing to have met you and for all your help!

~~~~~~~~~~~~

If you or a friend are wondering or actively looking for an office space with an amazing environment, amazing service, & just GOOD folks, you won't be disappointed with anyone at Premier Workspaces. However, with Emily M., you just have to meet her and you will understand why! Emily M. is your go to person!

The staff at Premier is always professional and polite.
Thank you

Premier Workspace is a great for a star up company. Their support team is always there to help when you need it.

We like the office here. Staff is friendly and professional. They are helpful too. Location in Barranca is very convenient as well.

My overall experience has been good aside from the poor customer service from admin. The room is clean and common areas are maintained well. The construction has been a bit of an inconvenience while trying to keep a pristine image but it's understandable and hopefully will see the new improved lobby soon.

My problems were mostly with admin staff Priscilla Leal. I have never seen her smile and always get very cold service from her. So much that it discourages me from having my patients sit in the main waiting room because I think she will appear unwelcoming.

Upon moving in, I emailed her a quick question about air conditioning on weekends and her response was simply "the answer to your question can be found in the welcome packet" and attached it. The welcome packet itself had some glitches so I couldn't read that page regarding HVAC. I felt that she could've easily answered my question rather than attaching that file again in a very unwelcoming way as if I was bothering her too much or taking up too much of her time.

Another instance I asked for a favor to put a package in the room for me. It couldn't be done due to size and couldn't fit in fridge so I understand that. Then Priscilla said if in the future I will often need help putting packages in the room there will be charges. This was again very unwelcoming. I emailed just to reassure her that it will not be a recurring thing because again I felt like I was bothering her too much even though this seemed part of the service I was paying for.

On my very first invoice (first time paying rent), an admin fee was added without any explanation. This was very shocking since I had just signed a lease agreement a month ago and I didn't see the point of signing an agreement if admin fees were just going to get added on without any explanation.

And a few days after my first lease payment, I got an email reminding me to pay before the late fee deadline. I don't know why she sends out emails to people who have already paid. It makes it seem as if payment wasn't received. So I had to go and confirm with her if it was in fact received and she said "i'll check with accounting" and never got back to me. All this just creates unnecessary stress for people who are trying to start a new business and not trust the customers service at the front desk to take care of their patients or customers. I wouldn't be surprised if this attitude and poor service affects people's businesses.

I hope these things can be addressed to help staff improve.

Thank you.

Thank you for your professional support and hospitality always. Hiroshi

I've had a good experience with PB Centers until I tried to cancel the program. Seems like they want to extend the service as long as possible so instead of the standard 30 day notice, they impose a 30 day notice plus you will be billed for the month subsequent to the 30 day notice. Seems quite unfair as it certainly seems like you are forced to extend for another 30 days.