I would like to thank Phil Trumble for solving my problem with regards to my lost in transit order last week, a replacement was received today. Can I also say that Lorraine in sales did her upmos... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
David completed the Decommission / Recommission of our Nyala SwissQprint from our Moorebank facility to our Wetherill Park facility. All was completed in a timely manner, with a friendly smile... Näytä lisää
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Keep us updated on the progress or any issues that may have popped up. Helped trouble shot some issues, and was extremely quick to follow up on some question we had that he hadn't came across. Wonderf... Näytä lisää
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"Pozitive have been great to deal with – from admin and sales to installations. Alfred and the team always ensure that our needs are met. We’ll certainly continue growing our business with them and lo... Näytä lisää
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Yrityksen tiedot
- Valmistaja
- ja myös
- B2B
Yrityksen kirjoittama
Pozitive has served the sign and graphics industry for over 30 years, an industry leader in the supply of UV flatbed printers, Eco Solvent printers, CNC Routers, Laser Cutters and Engravers, Dye Sublimation textile printers and a range of hardware, software and consumables for the sign making, screen printing, graphics, display and commercial printing industries.
Yhteystiedot
152 Russell St, 2750, Emu Plains, Australia
- 1300 89 59 39
- info@pozitive.com.au
- pozitive.com.au
4,8
Erinomainen
48 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Positive team is always very responsive…
Positive team is always very responsive to client's inquiry and needs. Thanks for taking care of us.
9. kesäkuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pozitive
Dear Sydney Print Accounts, thank your for your review, greatly appreciated. We look forward to continuing to take care of you!
Team Pozitive
Great service and communication
Great service and communication right from the first phone call.
Confident and polite technician. The professional attitude and persona is evident in all staff you have contact with.
16. huhtikuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pozitive
Hi Peter, thanks so much for your review, it has been passed on to our service team who will no doubt be very pleased to read your comments. We are very glad to have been able to assist you and look forward to working with you again in the future.
Team Pozitive
David Wowk, the best technician in the country!!
David Wowk has serviced our printer here at STGH for years. Always punctual, friendly, professional & very knowledgeable. Always an excellent service with him....highly recommend!! :)
31. maaliskuuta 2020
Oma-aloitteinen arvostelu
Great service
Great service, friendly and knowledgable service and assistance.
Thank you for the professional service, will definitely use again without hesitation.
Thank you David and team.
17. maaliskuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pozitive
Hi Audrey, thank you very much for the kind words, and for taking the time to leave this review. In the interest of always wanting to improve our services, what could we do better in order to get a 5 star review from you? We'd love to hear your opinion and thank you in advance for the feedback.
Team Pozitive
Vastaus yritykseltä Pozitive
Hi Bronson, thanks a lot for the feedback, greatly appreciated. Hope you’re enjoying the new printer :)
Team Pozitive
Excellent Service
Excellent Service, quick response and always happy to answer any questions.
14. helmikuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pozitive
Thank you very much for your review, greatly appreciated.
Team Pozitive
David Is Great
David is always great with us, very knowledgeable, he helps with preventative maintenance on our 2 printers and anytime we have an urgent call out.
31. tammikuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pozitive
Hi Warren, thanks for the great feedback. Our team works hard to keep our clients in tip top shape, and feedback like this gives them a great reward. Thanks for taking the time to write this review.
Team Pozitive
Professional customer service
Professional customer service who are friendly, knowledgeable and helpful. The Pozitive team work collaboratively with you, delivering excellent products and services. The service technicians explain procedures clearly, and go through it step by step with their customers.
12. marraskuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pozitive
Hi Printique Promos, thanks so much for taking the time to leave a review. Great to have you onboard and we look forward to seeing your business grow! Happy printing :)
Team Pozitive
David completed the Decommission /…
David completed the Decommission / Recommission of our Nyala SwissQprint from our Moorebank facility to our Wetherill Park facility.
All was completed in a timely manner, with a friendly smile.
Ps: Alfred who handled the review and logistics with Kelly form the internal team where also most helpful.
Thanks guys!
Chris Costa
Insight Signs
16. syyskuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pozitive
Hi Chris, thank you very much for taking the time to leave this review. Out of interest, what would it have taken to get a 5 star review from you for this service? We are always looking for ways to improve!
Thank you,
Team Pozitive
Colour Profile
Brenden profiled our printers and set up our colour management system. Excellent service and excellent result
7. kesäkuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pozitive
Hi Bernard, thanks for the feedback and taking the time to leave a review. We are very excited to be working with you, a well respected Australian sportswear manufacturer. Looking forward to growing with you.
Team Pozitive
Johnny Qiu and team did a great job on…
Johnny Qiu and team did a great job on the installation of a DGI Fabrijet FT-3204 Dye Sublimation Paper and Direct to Textile printer.
In just a few days with a systematic approach to the delivery, installation, calibration, training, the printer is in production.
Pozitive is the most trusted supplier in the industry who we can rely on for the right advice, strong technical capabilities.
You are indeed a customer-focused company.
23. marraskuuta 2018
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pozitive
Hi William, thank you for taking the time to leave this review, much appreciated. Congratulations on the new machine, we are sure it will be a big boost to your production.
Team Pozitive
The team at positive were professional…
The team at positive were professional and everything went to plan on the relocation of our swiss q nayala.
The techs David,Johnny and Brenden done a great job to get the machine into production.
19. marraskuuta 2018
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pozitive
Hi Sean, welcome to the swissQprint family! We are very pleased you’ve had a good experience so far and we look forward to working with you for many years to come. We appreciate you taking the time out to leave this review.
Team Pozitive
We had our Roland and Suma serviced and…
We had our Roland and Suma serviced and it was a lovely experience - no issues and completed the job swiftly and thoroughly.
9. marraskuuta 2018
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pozitive
Hi Emily, thanks for taking the time out to leave this review. Much appreciated. Look forward to working with you further.
Team Pozitive
Service of Roland Printer
David did a great job and now our VG-640 is printing better than ever. He answered every question I asked with great detail. Thanks David!
15. elokuuta 2018
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pozitive
Hi Matt, thanks for taking the time leave this feedback. Greatly appreciated.
Team Pozitive
When it comes to after sales support…
When it comes to after sales support and customer service Pozitive are the benchmark company in Aus can’t say enough great things about there processes and people. Keep up the good work
11. heinäkuuta 2018
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pozitive
Hi Dan, thank you very much for taking the time to leave this review, much appreciated.
Team Pozitive
My order was placed and paid for on the…
I would like to thank Phil Trumble for solving my problem with regards to my lost in transit order last week, a replacement was received today.
Can I also say that Lorraine in sales did her upmost to find my lost order, however in this instance their freight company let them down.
Once again thank you for your help, I look forward to placing future orders.
Regards,
Andrew Pentland
7. kesäkuuta 2018
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pozitive
Update @ 11.45am: hi Andrew, just letting you know a new shipment is packed and ready to dispatch today. Again, apologies for the way this was handled, it has been addressed internally.
Have a great day,
Phil Trumble
—
Hi Andrew, thank you for leaving this review. Of course, we don’t like to hear about unhappy clients, but we appear to have fallen short of our service expectations here and for that I apologise.
The order was sent by our freight forwarder but in tracking the shipment it has not been delivered as you point out.
We will dispatch a new bottle today and I will look into why this was not arranged already days ago.
I will be in contact once this has been arranged. Thank you again for your review.
Phil Trumble
Managing Director
We had our printer breakdown and I was…
We had our printer breakdown and I was a few days away from going on holidays and had several jobs to go out before I left. Emailed Positive and they got back to me straight away and had a technician out that afternoon to fix the problem. Very happy to get all my work done and not have to leave it to someone who just had a crash course on the printer.
Thanks guys
9. toukokuuta 2018
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pozitive
Hi Corinne, thanks for taking the time to write this review. Very happy top hear we were able to to keep you running. Our team are dedicated to productivity!
Team Pozitive
Great service and fast delivery
13. huhtikuuta 2018
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pozitive
Hi Jay, thanks so much for taking the time to leave this review.
Team Pozitive
Happy with the service provided and…
Happy with the service provided and information given about parts & maintenance.
28. maaliskuuta 2018
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pozitive
Dear Shish, thank you for taking the time to leave this review. Much appreciated.
Team Pozitive
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