Porch Pirates Mystery Boxes Arvostelua 

Still never received. Since 6/21/26. It’s 7/16/26. It’s supposed to arrive today.

I was supposed to receive my order June 29th, but here it was July 15th and nothing and no shipping information. I reached out to Customer Service and Nina was right back to me within an hour. Due to the advertising on Facebook, their business has exploded and orders are backed up. She said she would put a priority on mine so that it does get shipped. I told her I thought that may be the case but wanted to make sure I didn't have a real "porch pirate". ☺Nina did a great job and made me feel at ease and may have appreciated my little joke, lol, but maybe not. I was more worried because I am so excited to see what I am going to get!!

Nina in Customer Service is great! Super fast in responding to my inquiry. Looking forward to getting my first box from Porch Pirates!

My order had been delayed but I reached out to customer service and within minutes Nina was already solving the issue. I really appreciate her prompt response and willingness to get me a resolution fast. Thanks again Nina!

I had been concerned about my order and I reached out by email. I was then contacted by Nina who apologized for the delay. Explained that they have become very busy and are working very hard to get the orders out and have happy customers. Nina assured me , my order will be handled soon. I appreciated her quick response. I will do another review after I receive my order. Looking forward to it !

Slow in recieving,but Heidi responded to my questions as to why quickly and politely. I look forward to receiving my box.

I haven't gotten my boxes yet .. but I know I will enjoy them when I do get them

Nina was very quick to respond and very professional

I ordered a beauty and wellness mystery box and thats not what I recieved. Instead I got a bunch of useless temu garbage. Some of the items even appeared used. Lesson learned.

Waste of money! Received cheap temu items and other crap that wasn’t worth anything! I spent $135 and was very disappointed! DO NOT WASTE YOUR MONEY!!!!

Heidi is awesome and so helpful! Kind quick responses!

Absolutely awesome people!Thank you Heidi

Great customer service provided by Heidi!! I am super excited to receiving my packages.

ordered two boxes on june 5th, I realized they weren't delivered. I reached out to customer service who told me they would be ship the next day. That did not happen. A few weeks went by, and I reached back out to them. They told me that the boxes would be delivered in a few days. Every email started with how they gained such notoriety due to going viral. Then they quietly canceled my order a week later without saying anything.

Order number #10542

Update. want to clarify i deleted the email by accident. But was able to log onto my account and find the order number and information.

Heidi reached out to me in regards to my order that I had placed. She is extremely helpful and was able to help me. Great small business communication. Thanks Heidi!!

Heidi took care of me very quickly and politely. Very good customer service skills.

Still waiting on my order. However! I asked for an update with customer support (wasn’t sure if there was a computer error or delays with the storms). I got a quick reply from Heidi who was very kind and helpful. Looking forward to package tracking soon and then a nice surprise at my door!

Heidi went above and beyond on a weekend to assure me my order would be high priority and shipped out to me as soon as possible. Great people will be ordering again.

Heidi was very helpful with getting my questions answered and responded really quick and made sure it was done thank you so much

Delivery took a while but box was good when arrived