Porch Pirates Mystery Boxes Arvostelua 

Love mystery boxes and was not disappointed. Lots of items we could use and some we can sell. Definitely got more than what we paid! Can't wait til we can afford to order again (on fixed income).

Communication after placing the order and while the packages were on their way was great! Shout out to Heidi for great customer service

These guys are absolutely amazing and so so nice! Nina absolutely is a rockstar!!!! Porch pirates HANDS DOWN best customer service!!! Will definitely be ordering many more times!!

The staff is incredibly helpful! HEIEmailed nw back in a timely manner! Would highly recommend.

I ordered about few boxes prior to the July 4th holiday. Obviously, going viral and the holiday put them behind. Heidi was fabulous at keeping me posted and had great customer service dealing with me. It’s on its way and kudos to Heidi for getting my boxes shipped out quickly even with the backlog.

I realize mystery boxes are gamble and regardless of what is inside i will update my review for five stars if I receive my first box on Monday as Ms. Katie said I would. Shipping has been slow but I understand that they are a small business with big shoes to fill and are doing the best they can to keep their customers happy. If they really are out there doing all of this on their own and not as a big corporate entity, it can't be easy fulfill everything exactly on time every time and to make everybody happy. With all of the updates in technology, we live in a world where everything is given to us right now... When we want it where we want it how we want it... to be honest I kind of miss the days where we counted on real people to do real things. And as far as I can tell, Porch Pirates offers that. People aren't perfect. Patience is important. I look forward to receiving my box. Order #13475

I placed my order on June 12, 2026 and as of July 22, 2026, I still not received it. I contacted customer service several times, and each time I was assured that my order would be placed on the priority list. However, after more than a month of waiting, I was informed due to the company's high volume of orders, I would need to resolve the matter through my bank. I am very disappointed with the lack of communication, and Poor customer service. I cannot recommend this company based on my experience.

I have received excellent customer service from Nina! My order was delayed and she was very understanding and apologetic for causing me frustration, she assured me she would make sure label was created and shipped tomorrow. I received my confirmation of label being created from Shop app and will update when I receive! Good customer service is hard to come by these days, thank you Nina! You are very appreciated!

I had inquired about a box ordered in June with an expected shipment date of June 14th. I received a message from someone named Austin , he requested my order number and said he would look into it. Within 5 minutes he said he found the order ans was printing shipping label. Then I got an e mail with the shipping info and that it was being v shipped tomorrow. Austin is already asset to your company.

I placed an order but no updates on my shipment. I reached out to porch Pirates and Austin messaged me back. He found my order and promised it would be sent out tomorrow. It was after hours and I truly appreciate a business that goes beyond their schedules to help.

I received my very first box and I loved what I got. Nice verity. Was definitely worth the money.

I ordered the health and wellness box and there was nothing in there that was worth having. Some of the stuff you couldn't even get the lid off of and somethings didn't even know what they were for. Got a very cheap set of off brand makeup. I could have went to dollar tree and got what I got for a lot less than what I paid. Lesson learned. I will not believe what I see online about this place no more. And yes it took awhile to get my package.

Amazing mystery boxes. Worth more than what you pay.

Really good boxes, shipping on the second order was super fast this time. Austin is great, customer support was top notch even on a saturday! five stars!

Really good boxes, got more than my $300 worth. Wild card box was better than the silver box, had a $800 speaker system inside that was brand new. Took about 4 days to arrive with express shipping so it was worth the $30 extra bucks. Service team was friendly when they reached out to confirm my address. Will buy again.

My first 2 box’s was great. I have had other box’s from different ones and these are amazing

I just received my fourth Porch Pirates Mystery Box order. I feel like a lot of people throw a tantrum because they expect to win a prize on their first box or so, but we WON a brand new PS5. My son is over the moon. Unfortunately, my wife's pink box was destroyed by UPS and it looked like someone had opened it up on the way here. I called Porch Pirates and was able to speak to the owner, Austin, himself! He got me another box on the road right away. It's been about a year since I've been buying from porch pirates, and they're the only mystery box company that actually picks up the phone, handles issues, and cares. I have seen MASSIVE improvements in both the speed of delivery, the customer support and the quality of their boxes. You've earned a subscriber today pirate crew! Thanks for the PS5 :)))

Still never received. Since 6/21/26. It’s 7/16/26. It’s supposed to arrive today.

I was supposed to receive my order June 29th, but here it was July 15th and nothing and no shipping information. I reached out to Customer Service and Nina was right back to me within an hour. Due to the advertising on Facebook, their business has exploded and orders are backed up. She said she would put a priority on mine so that it does get shipped. I told her I thought that may be the case but wanted to make sure I didn't have a real "porch pirate". ☺Nina did a great job and made me feel at ease and may have appreciated my little joke, lol, but maybe not. I was more worried because I am so excited to see what I am going to get!!

Nina in Customer Service is great! Super fast in responding to my inquiry. Looking forward to getting my first box from Porch Pirates!