A truly wonderful and unforgettable week aboard the Ocean Victory. Everything was perfect – the beautiful Scottish scenery, the excursions, the excellent food and the relaxed atmosphere on board.... Näytä lisää
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Tous les membres d'équipages et d'expédition étaient très serviables, sympathiques et efficaces. Notre chambre nous a bien convenu, les sorties du bateau, les conférences étaient très intéressantes... Näytä lisää
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Overall the experience was good however the biggest disappointment was the activity of kayaking. This was something I had always wanted to do. I got there and the kayaks were awful. They were old, sea... Näytä lisää
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Had a wonderful expedition team who share with us their knowledge on Arctic wildlife and how sea ice is formed during our zodiac expeditions. Great restaurant crews named James and Virgo who will serv... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Polar Latitudes Expeditions (PLX) sails small, comfortable expedition ships to Antarctica, the Arctic and South America, with deep roots in Greenland and trusted ties to our gateway communities from Ushuaia to the far north. What sets us apart is our people. Our expedition teams are among the finest in the industry: scientists, naturalists and polar veterans who share their world with you every step of the way. Through our pioneering Citizen Science programme, you do more than witness the polar regions. You help protect them. As proud members of IAATO and AECO, we travel responsibly and give back to the places we visit. Expect genuine care, expert knowledge and the warmth our guests describe as feeling at home at the end of the Earth. Small ships. Big hearts. Real science.
Yhteystiedot
PO Box 1227, 05001, White River Jct, Yhdysvallat
- 802-698-8479
- salesteam@polar-latitudes.com
- polar-latitudes.com
4,7
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An Unforgettable Journey Around Scotland
A truly wonderful and unforgettable week aboard the Ocean Victory. Everything was perfect – the beautiful Scottish scenery, the excursions, the excellent food and the relaxed atmosphere on board. Most of all, the crew made this journey very special with their warmth, professionalism and genuine hospitality.
From the Highland Games on Mull to the magical early-morning sight of the Old Man of Hoy, every day brought new memories. We enjoyed every single moment.
Thank you to everyone who made this such a fantastic journey around Scotland. Five stars without hesitation!
25. heinäkuuta 2026
Vastaus yritykseltä Polar Latitudes Expeditions
Dear Dr. Knedenburg,
Thank you very much for this wonderful review.
It is lovely to read that your week aboard Ocean Victory was such a special one. Scotland gave us some truly beautiful moments, and I am very happy that the excursions, the excellent food, and the relaxed atmosphere onboard all came together so well for you.
The Highland Games on Mull and the early-morning sight of the Old Man of Hoy sound like two very special highlights.
Most of all, thank you for your kind words about our crew and team. Their warmth, professionalism, and genuine hospitality are such an important part of the experience, and I know they will truly appreciate your words.
We would be very happy to welcome you on one of our other voyages one day, perhaps to Antarctica or the Arctic.
Marc
Polar Latitudes Expeditions
A lifetime experience
A very quiet and comfortable ship with a crew and guides really looking after everyone. A trip with this ship is an experience of a lifetime!
26. heinäkuuta 2026
Vastaus yritykseltä Polar Latitudes Expeditions
Hi Johan Henrik,
Thank you very much for your wonderful 5-star review.
It is lovely to read that the ship felt quiet and comfortable, and that our crew and guides made you feel so well looked after throughout the voyage. That personal care onboard is something we value very deeply.
To hear that this was an experience of a lifetime means a great deal to us.
Thanks,
Marc
Polar Latitudes Expeditions
Arctic Salvbard Expedition
Unpleasant experience with a senior staff at the mudroom.
7. heinäkuuta 2026
Vastaus yritykseltä Polar Latitudes Expeditions
Hi Mervyn,
Thank you for sharing your feedback.
We are very sorry to hear that you had an unpleasant experience with a senior member of our team in the mudroom. Even one negative interaction can affect how a voyage is remembered, and this is not how we want any of our guests to feel.
As your review does not include the details of what happened, it would be helpful to understand the situation better. You are very welcome to contact me directly at Marc.j@polar-latitudes.com so we can look into it properly and follow up with the right people.
Thank you for bringing this to our attention.
Marc
Polar Latitudes Expeditions
An Expedition Voyage Around Spitsbergen — 8 Nights
One of the greatest strengths of this voyage was the expedition team. Their expertise covered a remarkable range of subjects, including Arctic wildlife, seabirds, geology, glaciology, history, and the polar environment. Whether during Zodiac cruises, shore landings, onboard presentations, or daily recap sessions, they were always approachable, patient, and generous with their time.
Gert,Tania,Sofi,Jenn,Thomas,Brian,Lisa,Janel,Laurence,Mauro,Moni,Sebastian,Alyse and many others . Love you all !
For many Chinese-speaking guests, the support provided by several expedition team members who spoke fluent Mandarin was invaluable. Their role extended far beyond interpretation. They helped guests communicate more easily with different onboard departments, answered questions during excursions, and made it easier for everyone to engage with every aspect of the expedition.
I would especially like to recognize Margarette and Canis for their outstanding interpretation during onboard presentations. Interpreting scientific and environmental topics in real time requires both subject knowledge and language skills, and they consistently delivered clear, accurate, and natural interpretation that allowed Chinese-speaking guests to fully appreciate every lecture.
Jeff, with his extensive experience working in Arctic expeditions, was also particularly helpful throughout the voyage. His familiarity with expedition operations and onboard procedures was evident, and whenever additional coordination or communication was needed, he was always willing to provide support. His experience and helpful attitude were greatly appreciated.
One suggestion for future charter voyages would be to consider a more flexible approach to specialist presentations. When an expedition team member who speaks fluent Mandarin is presenting a subject within his or her own area of expertise, it might be worth presenting directly in Chinese while offering English interpretation for international guests. This is not intended as criticism of the current format, which worked very well, but simply a thought that could make knowledge-sharing even more engaging for voyages where most guests are Chinese-speaking.
Beyond the expedition itself, the onboard hotel and service teams also contributed greatly to the overall experience. Throughout the voyage, I found the staff to be friendly, professional, and genuinely willing to help. Their attention to guests’ comfort was one of the details that made the journey feel more personal.
The housekeeping service was excellent. Our cabin was cleaned and maintained at least twice a day, and the service was always delivered with a warm attitude. Andy was especially memorable for his professionalism, kindness, and consistent smile. His attention to detail and positive attitude reflected the high level of care shown by the hotel department.
I would also like to mention Stephanie at the front desk. As someone who could assist guests in both Mandarin and Cantonese, she played an important role for many Chinese-speaking guests. She patiently answered a large number of questions throughout the voyage, including many repeated ones, and always maintained the same level of professionalism and kindness. Her support made communication much easier for guests who needed Chinese-language assistance.
One practical observation for future guests concerns cabins on the lower decks. During my voyage, the bathroom in my cabin occasionally experienced drainage backflow, especially during busy periods when many guests were using the facilities at the same time. This did not occur every day. After the engineering team inspected the situation, I understood that it was related to the ship’s overall plumbing system rather than an individual cabin issue. I was also aware that a small number of other cabins experienced similar situations.
The restaurant service was another positive part of the voyage. The restaurant team was approachable and open to feedback. Virgo, in particular, actively asked guests for suggestions regarding dining preferences and showed a genuine willingness to improve whenever possible.
I would also like to express my sincere appreciation to Chef Li for a thoughtful gesture. One day, a guest traveling with our group became unwell due to seasickness and had almost no appetite. She only wanted something simple, such as rice porridge. Although this was not part of the regular menu, Chef Li kindly prepared a bowl of plain rice porridge especially for her. It was a small gesture, but it showed genuine care and made a lasting impression.
Regarding the dining experience itself, dinner was generally enjoyable and satisfying.
22. heinäkuuta 2026
Vastaus yritykseltä Polar Latitudes Expeditions
Hi Ocean K ,
Thank you very much for taking the time to write such a detailed review.
It is great to hear how much you enjoyed the Expedition Team and the wide range of knowledge they shared during the voyage. We will be happy to pass your kind words on to Gert, Tania, Sofi, Jenn, Thomas, Brian, Lisa, Janel, Laurence, Mauro, Moni, Sebastian, Alyse, and the rest of the team.
Thank you also for mentioning Margarette and Canis. Interpreting scientific presentations live is not easy, and it is good to hear that their work helped our Chinese-speaking guests enjoy and understand the presentations.
Your kind words about Jeff are also much appreciated. His experience and willingness to help clearly made a difference during the voyage.
We also appreciate your suggestion about offering some presentations directly in Mandarin on future charter voyages. It is a good and practical idea, and we will share it with the team.
It was also lovely to read your comments about our Hotel Team and crew. Andy, Stephanie, Virgo, and Chef Li will be very happy to hear that their work was noticed. Chef Li preparing rice porridge for a guest who was feeling unwell is a small gesture, but it shows the care our team and crew try to give every day.
We are sorry to hear about the drainage issue in your bathroom. Even though it only happened from time to time, we understand that it was unpleasant. Thank you for mentioning it, and we will share your feedback with the relevant onboard teams.
Thank you again for recognizing so many people by name and for sharing both the good parts of the voyage and the areas where we can improve. Feedback like this is very helpful to us.
Marc
Polar Latitudes Expeditions
Perfect Organisation
High Level of flexibility to archive n’est résultat for the guests
23. heinäkuuta 2026
Vastaus yritykseltä Polar Latitudes Expeditions
Hi Rolf,
Thank you so much for your kind review.
It is wonderful to hear that you appreciated both the organization and the flexibility of the team. Expedition travel does not always go exactly as planned, so we always try to adapt and create the best possible experience for our guests.
Thank you again for joining us. We are very happy you had such a memorable voyage.
Marc
Polar Latitudes Expeditions
Experienced travlers who LOVED this voyage
Staff, crew, guides, accommodations, captain, fellow passengers, sense of shared and supported adventure, food, novel location.
21. heinäkuuta 2026
Vastaus yritykseltä Polar Latitudes Expeditions
Dear Kyle,
Thank you so much for your wonderful review.
It means a lot to hear that, as experienced travelers, you loved the voyage. I am especially happy that the staff, crew, guides, accommodations, food, and the whole atmosphere onboard helped create that feeling of shared adventure.
Thank you for joining us and for being part of it. We hope the voyage stays with you for a long time.
Marc
Polar Latitudes Expeditions
Amazing experience
Amazing experience traveling with Polar Latitudes expeditions. The boat was beautiful, room was good and staff were so knowledgeable and helpful! Every day was unique, yet relaxing as the structure was repeated but excursions different. I can recommend traveling with them to anyone and will definitely come back!
21. heinäkuuta 2026
Vastaus yritykseltä Polar Latitudes Expeditions
Hi Ana,
Thank you so much for your kind review.
I am very happy to read that you had such an amazing experience with Polar Latitudes Expeditions. It is lovely to know that you enjoyed the ship, your room, and especially the knowledge and helpfulness of our team and crew onboard.
I also really like how you described the rhythm of the voyage, with each day feeling different and special, while still having a relaxed and familiar structure. That is exactly the kind of balance we hope to create.
Thank you for recommending us so warmly. We would be very happy to welcome you back one day.
Marc
Polar Latitudes Expeditions
Vastaus yritykseltä Polar Latitudes Expeditions
Hi Yifeng,
Thank you so much for your 5-star review.
It is lovely to know that you had a wonderful experience with us. We truly appreciate you taking the time to share this.
Marc
Polar Latitudes Expeditions
The Expedition team
The Expedition team, the Hotel staff and special mention to the restaurant team, really went the extra mile to make sure everything went well. The expeditions were fun, the food was excellent and the rooms were well serviced.
21. heinäkuuta 2026
Vastaus yritykseltä Polar Latitudes Expeditions
Hi Lloyd,
Thank you so much for your wonderful review.
It is really nice to read that our Expedition Team, Hotel Team, and especially the restaurant team made such a strong impression. I know how much effort goes into the small details onboard, so your words about everyone going the extra mile mean a lot.
I am also very glad you enjoyed the expeditions, the excellent food, and that your room was so well looked after throughout the voyage.
Marc
Polar Latitudes Expeditions
The most amazing trip
The most amazing trip! Fabulous Staff and service- Thank you
21. heinäkuuta 2026
Vastaus yritykseltä Polar Latitudes Expeditions
Hi Johanna,
What a lovely review to receive. Thank you so much.
I am very happy to read that you had such an amazing trip and that the staff and service stood out so strongly. Our team and crew will really appreciate your kind words.
Marc
Polar Latitudes Expeditions
Had a wonderful expedition team who…
Had a wonderful expedition team who share with us their knowledge on Arctic wildlife and how sea ice is formed during our zodiac expeditions. Great restaurant crews named James and Virgo who will serve us with warmth smile whenever we stepped into the restaurant for breakfast, lunch and dinner. Not only that, they will help us to reserved the seats that we will usually be sitting by placing drinks and food on the table indicating the table is taken by someone which I find it very thoughtful of them.
18. heinäkuuta 2026
Vastaus yritykseltä Polar Latitudes Expeditions
Hi Evelyn,
Thank you so much for this lovely and detailed review.
I am very happy to read that our Expedition Team helped bring the Arctic to life for you, from the wildlife to understanding how sea ice is formed during your Zodiac cruises.
Your words about James and Virgo are especially wonderful. Those small, thoughtful touches in the restaurant, remembering where you like to sit and welcoming you with a warm smile each day, are exactly what can make a voyage feel personal.
I know they will both be very happy to read this.
Marc
Polar Latitudes Expeditions
It was an amazing trip from the…
It was an amazing trip from the beginning to the end.
26. heinäkuuta 2026
Vastaus yritykseltä Polar Latitudes Expeditions
Hi Sandra,
Thank you so much for your lovely review.
It is wonderful to read that the voyage felt amazing from the very beginning until the last day. That is exactly the kind of experience we hope our guests take home with them.
Hopefully we will see you again on another voyage soon.
Marc
Polar Latitudes Expeditions
Great voyage with
Great voyage with great staff on board. Exceptional hiking. Everything perfect ❤️
22. heinäkuuta 2026
Vastaus yritykseltä Polar Latitudes Expeditions
Hi,
Thank you so much for your lovely review.
It is wonderful to read that you had such a great voyage with us, and that our staff onboard made it even more special. I am also very happy that the hiking stood out to you so strongly.
Thank you for sharing this with us.
Marc
Polar Latitudes Expeditions
UTTERLY AMAZING!
The crew was UTTERLY AMAZING!
Beautifully crafted excursions &
WONDERFUL COMPANY :)
21. heinäkuuta 2026
Vastaus yritykseltä Polar Latitudes Expeditions
Hi Päivi,
Thank you so much for this wonderful review.
“UTTERLY AMAZING” made us smile, and I know our crew will love reading this. It is also lovely to hear that the excursions felt so well crafted, as a lot of care goes into creating those moments for our guests.
Thank you for your kind words and for the lovely energy in your review.
Marc
Polar Latitudes Expeditions
Fantastic expedition team
Fantastic expedition team. Always went the extra mile. Cool and knowledgeable. Very good ships.
21. heinäkuuta 2026
Vastaus yritykseltä Polar Latitudes Expeditions
Dear Bernhard,
Thank you so much for your great review.
“Cool and knowledgeable” is a pretty nice way to describe our Expedition Team, and I know they will love reading that. I am very happy they made such a strong impression and went the extra mile throughout your voyage.
It is also great to hear that you enjoyed the ship itself. We would be very happy to welcome you on one of our other voyages one day.
Thanks again,
Marc
Polar Latitudes Expeditions
Vastaus yritykseltä Polar Latitudes Expeditions
Hi Fabian,
Thank you very much for your 5-star review.
It is great to read that you had such a fantastic voyage with us, and that the service and activities stood out to you.
Marc
Polar Latitudes Expeditions
globalement
Tous les membres d'équipages et d'expédition étaient très serviables, sympathiques et efficaces. Notre chambre nous a bien convenu, les sorties du bateau, les conférences étaient très intéressantes.
La grandeur du bateau très agréable.
Nous avons très bien mangé, le mélange entre buffets et repas servi à table bien agréable, bref voyage entièrement réussi.
28. kesäkuuta 2026
Vastaus yritykseltä Polar Latitudes Expeditions
Hi Sophie,
Thank you very much for your lovely review and for your 5-star rating.
We are very happy to read that our crew and Expedition Team were helpful, friendly, and efficient throughout the voyage. It is also wonderful to know that you enjoyed your room, the outings, the lectures, and the size of the ship.
Your words about the food and the good balance between buffets and table service are also lovely to read. We are delighted that the voyage was such a success for you.
Thank you gain for sharing this with us.
In French :)
Bonjour Sophie,
Merci beaucoup pour votre très beau commentaire et pour votre note de 5 étoiles.
Nous sommes très heureux de lire que notre équipage et notre équipe d’expédition ont été serviables, sympathiques et efficaces tout au long du voyage. C’est aussi un plaisir de savoir que vous avez apprécié votre chambre, les sorties, les conférences, ainsi que la taille du bateau.
Vos mots sur la nourriture et le bon équilibre entre les buffets et les repas servis à table nous font également très plaisir. Nous sommes ravis que ce voyage ait été une si belle réussite pour vous.
Merci encore d’avoir partagé votre expérience avec nous.
Marc
Polar Latitudes Expeditions
This was beyond my expectations
This was beyond my expectations. All the guides were so knowledgable and informative. The lectures were first class. The staff were helpful and friendly and the food was delicious. The Captain and crew were friendly .
28. kesäkuuta 2026
Vastaus yritykseltä Polar Latitudes Expeditions
Dear Helen,
Thank you for the wonderful review! We're thrilled the experience exceeded your expectations. Your kind words about our guides, lectures, staff, food, and the Captain and crew will be shared with the whole team — they'll be delighted.
Conny
Polar Latitudes Expeditions
Great food and crew and had some…
Great food and crew and had some interesting landings. Unfortunately polar bears mostly avoided us and whales didn't perform.
28. kesäkuuta 2026
Vastaus yritykseltä Polar Latitudes Expeditions
Dear Daren,
Glad to hear the food, crew, and landings were such strong parts of the trip. Wildlife always has its own agenda, of course, so while we wish the polar bears and whales had been a little more "cooperative", we are happy the overall experience still gave you some memorable moments along the way.
Conny
Polar Latitudes Expeditions
Very good "ambiance" and a wonderful…
Very good "ambiance" and a wonderful team spirit
8. heinäkuuta 2026
Vastaus yritykseltä Polar Latitudes Expeditions
Dear Sylvain,
So nice to hear that. A warm atmosphere and a strong team spirit can shape the whole experience, and we are really glad that came across so clearly during your trip.
Conny
Polar Latitudes Expeditions
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