The Aura is a great step forward, it draws better than my original model, the adjustable heating range is perfect, I tend to leave it on the 5min setting which is relaxed and accurate. The new Ruby fl... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
So far Ploom is my favourite. I prefer yellow sticks. Last long enough for me. If ordered online , delivery is quick and customer service amazing. I used to smoke cigarettes but not anymore. It do... Näytä lisää
Yritys on vastannut
Been using ploom for 17 months now and have 3 of the old shape devices I do not like the shape of the new one, but since they changed the sticks I now have to snip a section off the bottom filter... Näytä lisää
Yritys on vastannut
It’s good, but the shape of the pre-Aura Ploom devices solicited far fewer wisecracks from friends about it looking like a vibrator or dildo. The new shaped device feels more feminine, I think I prefe... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Ploom UK
Yrityksen kirjoittama
Ploom AURA is designed to elevate your heated tobacco experience. Combining authentic tobacco taste with personalised heating modes and a sleek, modern design, it offers a satisfying experience tailored to your preferences. These products are not risk-free and are addictive. For adult use only.
12 month warranty
Register your device to qualify
In order to ensure that you have the best possible experience with Ploom, we offer customers who register their new Ploom device a 12-month warranty and accidental device damage cover. The Ploom Promise applies to all new devices purchased through our website and our Ploom Accredited Retailers.
Yhteystiedot
Yhdistynyt kuningaskunta
- 0800 876 6594
- ploomcare@help.ploom.co.uk
- ploom.co.uk
3,9
Hyvä
1 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Muut katsoivat myös näitä
great alternative happy with ploom…
great alternative happy with ploom device looking forward to see what flavours come out bought form castleford morrisons 2 weeks ago great customer service from denise cole
14. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hi,
The Ploom team really appreciate your feedback. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
We hope you continue to enjoy Ploom,
Florin @ The Ploom Team
Mina
Mina, Thanks for your help and great advice. Definitely going to trt this thanks to you!!!
23. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hello,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Andreea @ The Ploom Team
Bought a device from Nasir in Morrisons…
Bought a device from Nasir in Morrisons Whitefield.
Amazing experience and ploom changed my life completely
14. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hi Omer,
Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.
Petrica @ The Ploom Team
Very good product and fair price
Very good product and fair price. Especially the staff. Lindsey was very friendly and helpful. Highly recommend them.
21. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hi Reza,
The Ploom team really appreciate your feedback
We hope you continue to enjoy Ploom.
Petrica @ The Ploom Team
Excellent service
I bought a Ploom device, it is very good and I recommend it.
15. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hi Marius,
Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
We hope you continue to enjoy Ploom,
Eliza @ The Ploom Team
Thanks Lindsey
I bought a ploom from Lindsey in Manchester and it’s best of its type, spot on !!
16. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hi Callum
The Ploom team really appreciate your feedback
We hope you continue to enjoy Ploom,
Eliza @ The Ploom Team
Bought a bloom from Lindsey she was…
Bought a ploom from Lindsey she was lovely
13. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hey,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Florin @ The Ploom Team
Bought a device from Lindsey in…
Bought a device from Lindsey in Manchester, Lindsey was great and I love the device!
16. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hi Ben,
Thanks for your review. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
We hope you will have a great Ploom experience.
Florin @ The Ploom Team
Excellent service 10/10 would buy again
I Bought a bundle pack from a representative at morrsions meadowhead. Charlotte was very helpful in telling me the latest offers which worked out cheaper then to buy over the counter, which I was very please. I found her very approachable and did not feel pressured into buying anything that wasn't suited for me. 10/10 would buy again
15. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hi Joe,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Florin @ The Ploom Team
Danielle sold it to us today
Danielle sold it to us today, not sure we will ever go back to smoking actual cigarettes!
15. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hello Carla,
Thank you so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.
Petrica @ The Ploom Team
Purchased a device and 2 packs from…
Purchased a device and 2 packs from Amber at Morrisons in Welwyn garden city.
Very friendly and very helpful.
Would recommend
13. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hello Daniel,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Andreea @ The Ploom Team
Bought a ploom off Lindsey in…
Bought a ploom off Lindsey in Manchester… I love it thanks so much A*
13. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hey Karen,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
John @ The Ploom Team
Tasted and like the product
Tasted and like the product. Ashish explained well about the product and benefits. I just loved it
12. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hey Руслан,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
John @ The Ploom Team
Switched from Iqos, too expensive
I have been using Iqos for years , but had a fall out with their customer services, Also their prices have been sneaking up quite a lot ( 40% in 4 years !!).
I like the Ploom device & Evo sticks , much cheaper than iqos . My only gripe is that when i take the first drag it can be really hot & the device buzzes at the very end of stick use which is annoying , I am used to iqos where the buzz comes towards the end to warn you of limited time left . I will be staying with ploom though & my wife will be switching over to from Iqos due to cost difference .
25. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hello Mark,
Thank you so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
Your feedback is very important for the improvement of our products and services. We would like to kindly inform you that the vibration near the end of your session is to let you know that you have 20 seconds left out of your 5 minutes Ploom session. After that, the LED light will turn off and the device shall vibrate one more time, you may let it cool or start another session, as you can have up to 3 consecutive Ploom sessions using the same device. The vibration system is helping you keep track of your remaining time to enjoy Ploom without having to constantly check the LED light.
Should we be able to enhance your Ploom experience in any way, please don't hesitate to let us know.
Bogdan @ The Ploom Team
Danielle was very helpful in…
Danielle was very helpful in inytoducing me to a very pleasant heated tobacco experiense!
9. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hi Richard,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Alex @ The Ploom Team
Converted
I bought a ploom device this week at Hamilton Morrisons. I'm really enjoying it so far and my experience with your rep Aidan 1074 was a very pleasant 1. He explained it all very clearly and was really informative and friendly. So much so that I bought 1. I'm converted.
6. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hello Elizabeth,
Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.
Alex @ The Ploom Team
Ploom review
A hardworking young man called Aidan, No 1074 @ Hamilton showed me how to use my ploom, I was surprised with the flavour and hit, so I will be returning.
7. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hi Kieran,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Alex @ The Ploom Team
Great alternative to standard vape…
Great alternative to standard vape devices and excellent customer service. The lovely Charlotte (at Halfway - Morrisons) was a delight to deal with and would recommend to anyone seeking an alternative to smoking/ vaping.
19. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hello Blake,
The Ploom team really appreciate your feedback
We hope you continue to enjoy Ploom,
Alex @ The Ploom Team
Just bought a deal from husam in the…
Just bought a deal from husam in the morrisons walderslade. Great service great guy thanks
7. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hello Bharat,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Andreea@ The Ploom Team
Purchased a ploom of Lindsey
Purchased a ploom of Lindsey, Such a bubbly personality, she was great with helping me understand & sample the new products.
7. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ploom UK
Hello Sam,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
We hope you will enjoy your Ploom experience!
Andreea @ The Ploom Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.