Plasticsheetsshop Arvostelua 

The order was not fulfilled to the correct specification, I brought this to their attention via the report damage feature on the website and was told I’d get a response within two working days, two working days went by and no response came so I reached out, I got a email assuring me t would be addressed as quickly as possible, they’ve ghosted me since.

Couldn’t be more disappointed with this purchase. Time has been wasted, delays have been caused and their answer is to overlook the damage report and to ignore.

I am now having to find someone else to cut the correct order. Three out of seven panels were cut incorrectly. I’m only asking them for help with one but they choose up ignore.

It appears from further reading that ghosting is a standard practice for plasticsheetshop.co.uk.

I’ll be requesting a refund from the payment provider.

Can't praise this company enough! The shape selector on their website offers infinite choice of shapes to suit any need. The processing time and delivery were both super quick. Overall, excellent service, happy customer!

Accurately cut. Flawless surface. Fast Delivery. Thank you!

Precision on my custom sheet was perfect and delivery exceeded expectations. Left me with a great impression of the company, we will certainly do business again.

I ordered two items from this company because they claimed to be english, and uk based. I've had a lot of problems with goods coming from abroad, so very much prefer to order from within the uk.

Only to find out it was coming from belgium when I tracked. I thought ok lets see what happens. What happened was it went to holland and sat there for a while and then showed as being sent back.

Spoke to what passes for customer services, waste of time, so I cancel the order and ask for a refund. Some one would be in touch, never happened
I ordered replacements through more reliable companies.
To day I get an e-mail telling me it has been desptached, and I can't have a refund as the replacement has been cut.

Tomorrow I will file a claim through the small claims court for a refund cots and interest. This company are a bunch of scammer, stay away.

So tomorrow I will file a claim th

Easy to order, very clear website. Prompt delivery

Fantastic service! Super fast delivery & exactly what I ordered (custom order) Thank you!

Excellent service. Arrived quickly and all quality products

I am disappointed with how this order issue has been handled and hope the company will reconsider its position.

As soon as I realised the delivery address on my order was incorrect, I contacted customer service the same day to try to prevent any delivery problem. I raised the issue immediately, while the parcel was still in transit, because I wanted to resolve it before delivery took place.

Unfortunately, despite contacting them promptly, I was advised that the address could not be changed, and no practical solution was offered that prevented the parcel being delivered to the wrong address.

Since then, the company has refused a refund or replacement, stating that the parcel was delivered to the address originally entered at checkout, and the only offer made was a 20% discount on buying the items again.

What is frustrating is that I acted quickly and in good faith, expecting support when the problem was identified early. I feel a fairer resolution would have been possible given that the issue was reported immediately.

I would still welcome the company reviewing this matter and offering a more reasonable outcome

Thank you
Very big STAR!

Pleased with this company, good product exactly as I wanted, good website , good communication from start to finish, UPS refreshing good delivery but expensive ( not 100% clear on website that products are cut and despatched from TheNetherlands… not an issue as delivery was seamless but was a surprise…perhaps they think it will put people off). Delivery was nearly same cost as product at over c £50 which was expensive but I was prepared to pay this, perhaps a bit expensive if on a budget. Overall would define use again.

First delivery came horrendously packed, by sheer luck 3 of the 4 sheets were intact. Initially I was as impressed by the damage report and fast turn around to send a replacement. Frustratingly it also came horrendously packed and broken. They assured me the next replacement would correctly packaged, no replacement, whole weeks passed before replies to my emails. Eventually they send another replacement only for that also to be delivered broken too. more weeks passed a more ignored emails and they send another which arrives completely brokenin half. I’m back to my emails being ignored and I am a few days from it being 2 months from when I first ordered.

Great service ,web site easy to navigate
Product good quality, and fast delivery,
What’s not to like.

Fast delivery. Item was neatly and accurately cut to size required.

I felt compelled to leave a review owing to the flawless service I recieved. I placed an order just before midday. To my delight the order was processed and shipped the same day, taking delivery the following morning! The order was excellent quality and very well packed. Great price, great product & quick delivery. What more can I say! Thank you Plastic Sheet Shop

Perfect products, fast shipping.

Easy web site to use, including getting custom cuts etc. Quite turnaround and delivery.

Horrible product.
Very sharp edges, lots of break out where cut on the back side, different colour on the edge, feels like a very cheap brittle melamine board not at all something you can use to a high finish internally where you could actually see the quality and finish of it close up, not actually sure what anybody would want to use this for, you get what you pay for. Lesson learned here.

Exactly what I ordered and arrived quickly