Pixie Wing Arvostelua 

753
•
TrustScore 5/5 tähteä

4,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I LOVE my Pixie Wing! Wearing my husband’s ring through his 9 hour surgery and extensive hospital and rehabilitation stays has given me great comfort and a sense of connection with him. I also have ha... Näytä lisää

Saanut 5/5 tähteä

Ein sehr durchdachtes Design, das genau das macht, wofür es gedacht ist und auch noch toll aussieht. Der Service ist toll, das Produkt kam innerhalb der angegebenen Lieferzeit. Preis /Leistungsverhäl... Näytä lisää

Saanut 5/5 tähteä

The Juxt necklace felt like a great deal I got two necklaces and they look good together and seperate, they help both me and my fiance because we both work in labs and prefer not too. It's too early t... Näytä lisää

Saanut 5/5 tähteä

Thank you for my delivery of my Vesta Necklace. I loved your packaging, I choose the Vesta necklace as it matched my hoop earrings & to wear my parents wedding rings all the time to have them wi... Näytä lisää

Yrityksen tiedot

  1. Koruliike
  2. ja myös
  3. Korusuunnittelija

Yrityksen kirjoittama

Pixie Wing® makes jewellery built for real life. Home to the Pixie Wing Ring Keeper® - a surgeon-designed necklace that secures your ring in under 3 seconds, without removing the chain. No unclasping. No fumbling. Just slide it on and get back to what you were doing. The idea came from a surgeon who spent years removing her ring before procedures and putting it somewhere safe. There was no good solution. So she built one. The Pixie Wing Ring Keeper® holds your ring close to your chest while your hands are busy - in the operating theatre, the gym, the kitchen, the workshop. Wherever real life takes you. Every piece is made from 18k gold plated 316L stainless steel, with solid gold and titanium options available. Strength-tested chains. Precision-engineered mechanisms. Materials chosen for durability, not just appearance. No flaking. No fading. Built to last. Founded in New Zealand. Now trusted by 70,000+ customers across 60+ countries. Pixie Wing® is distributed worldwide with dedicated storefronts for the US, UK, Australia, Canada, and Europe. All orders are backed by our 30-day returns policy and supported by a team that knows the product inside out.


Yhteystiedot

4,9

Erinomainen

TrustScore 5/5 tähteä

753 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,9

Kaikki arvostelut

(753)

197 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Great customer service

I couldn’t be happier with my replacement necklace and the outstanding customer service I received! The team was incredibly kind, responsive, and quick to resolve my issue, making the entire process completely stress-free. My new necklace arrived sooner than expected, beautifully packaged, and it’s absolutely stunning — even better than the original. It feels high-quality, looks elegant, and I’ve already received so many compliments. It’s rare to find a company that truly stands behind their products and cares about their customers, but this one absolutely does. I will definitely be purchasing from them again and highly recommend them to anyone looking for beautiful jewelry and exceptional service!

1. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Valentine's gift

My fiance does CrossFit and had a necklace she had to remove to put her ring on before class and remove again to take her ring off after class. She was very excited with how easy it was to attach and remove. This Valentine's Day was definitely a success!

14. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

gold plating wore off in less than 1 year, being sent a replacement of different material

I purchased the 18K gold-plated Nordika pixie wing ring keeper necklace. This product was a necessity for work, and I loved the convenience. However, the plating has worn off in under 1 year. I broke out in a huge rash on the chest and neck. I have emailed the company regarding their 2-year warranty- to see about replating or replacing. They responded about my necklace being made from silver not steal, so I had an older version of the necklace. They are sending a replacement with the stainless steel and plated gold. I do hope this lasts with out the gold wearing off so quickly. As I enjoy the look and convenience for removing my ring each day for work but keeping it close. Unfortunately during the 2 weeks I could not wear the necklace, I removed my engagement ring and have now lost that. So perhaps one day I will use the necklace again if I can replace my ring.

12. helmikuuta 2026
Oma-aloitteinen arvostelu
Pixie Wing-logo

Vastaus yritykseltä Pixie Wing

Hi Rachel,

As you posted the same review on our website, we were able to identify your order. We can see your necklace was one of our now discontinued S925 sterling silver pieces. As these were made from solid sterling silver rather than PVD plated stainless steel, they did require regular polishing and maintenance, and without this could naturally tarnish over time.

We have not previously had reports of skin irritation with our jewellery, so this is both surprising and concerning to us. We have since transitioned fully to 18k gold PVD plated stainless steel for improved durability and wear resistance, specifically to address longevity and reduce maintenance compared to traditional sterling silver pieces.

From looking at the customer service timeline, I can see you first contacted us on Friday 11 February and received a reply from our team within two hours. We did not hear back from you - perhaps the reply went to your spam folder? Since that interaction I can see you reached out again via email and our team responded within 15 minutes. You both agreed that a replacement was the right solution under our 2-year warranty, and that replacement has already been dispatched to you.

We absolutely stand behind our 2-year warranty and take it seriously. We aim to respond to all customer enquiries within 24 hours, and in most cases much sooner, as happened here.

If there is anything further you would like to discuss, please feel free to reach out directly. We want you to feel confident wearing your Pixie Wing piece and are here to help.

Kind regards,
Pixie Wing Customer Service Team

Saanut 5/5 tähteä

Great customer support!

My experience with customer support (Rog) was prompt and smooth. My ring keeper broke and I emailed them one morning. A few email exchanges and my new one is ready for shipping by the next morning.

10. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Made error when purchasing

Made error when purchasing. Spoke with customer representative and problem corrected quickly.
Gave wife necklace for early valentine today, (she will be out of town on 14th). She absolutely loved it!

3. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Most useful purchase in years.

It’s perfect! I hesitated buying it for a while, but honestly wish I had bought it the moment I got engaged. I use it CONSTANTLY throughout the day as I lift and wash and (my ring is a bit sharp) so even when I am working with children. I use it for the gym, for when I’m fiddling with my plants, every time I wash my hands, when I cook and clean. It’s awesome and I have 0 regrets! Plus it gets compliments even when it’s not in use- so aesthetics are a plus!

9. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Overpriced but worth it

The necklace was a little over priced, but I knew I needed it when I got engaged to not lose my ring when I take it off (mostly for work). It feels nice having it secure with me, and not placed somewhere else I could forget it. Some things are just worth spending the money on. It looks great and you’d never tell the necklace was a tool for my ring and not just a fashion choice I made.

3. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Great customer service

Had my necklace for a few days and while I was on a dog walk, the pendant fell off somewhere. I only realised when I got home and the chain fell to the floor. I immediately contacted pixie wing and within minutes they replied and are sending me a new necklace. I can’t fault the customer service! Amazing. I am however nervous now to put my rings on the new one, as had I put my engagement ring on this, it would be lost now too. I really hope the next one is sturdier and I’ll only wear it for the gym now I think but it’s really refreshing to deal with such a nice company!

3. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great Customer Service

I ordered a necklace a year ago for my wife and had a problem with it so I sent them an email. Rog was the one who got back to me extremely fast and even though the necklace I had was discontinued Rog suggested alternatives that would work well and handled my issue with extreme efficiency. I would absolutely order another product from them.

1. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great product and customer service

Both me and my partner ordered a ring keeper for each other, mine arrived in great condition but his had a minor defect on the chain. After consulting with customer support they were very eager to help and made sure to ship a new chain free of charge with a great and friendly attitude in the emails, they even made sure to do an extra quality check to ensure our satisfaction with the new chain as they understood that this was an important item for us. We are both super happy with our ring keepers and would highly recommend the Pixie Wing ring keeper

20. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Pixie wing is incredible

Pixie wing is incredible! I have had my necklace for well over a year and I have worn it everywhere, in the shower, at the gym, at work. It is such a wonderful peace of mind as an avid weight lifter and registered nurse I know my rings are safe. I also want to shout out their customer service team. I broke the chain on my pendant and after trying to find replacements I reached out to them in hopes of purchasing a new chain. They generously sent me a whole new necklace after I sent them a picture of my pendant! So grateful for them and after trying multiple other ring holder necklaces I will forever stick with pixie wing. Well worth the price especially when you have that type of customer service.

24. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Perfect anniversary gift!

I got my partner the ring keeper for an anniversary present and she loves it! It’s so useful at the gym. Highly recommended. Great customer service too, real people who were so fast to respond and very helpful.

21. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

There was a small breakage in the…

There was a small breakage in the chain. I contacted customer service with the issue and provided photos. I received prompt response and a resolution to the issue in one communication. Also, the product quality and functionality are excellent.

4. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I have nothing but good things to say

I have nothing but good things to say! First, the idea behind this necklace is genius! As a firefighter, I need to be able to quickly take my ring off and put it somewhere safe where I won’t lose it. This necklace is perfect! Second, their customer service was incredible. I had a small issue with my necklace, I reached out and within 24 hours everything was rectified. I am so impressed and highly recommend this company and their products to everyone!

14. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I had a unfortunate event that resulted…

I had a unfortunate event that resulted in a damaged necklace that holds my wedding ring. I reached out to Pixie Wing regarding warranty and they immediately responded back and ensured I was taken care of and proceeded with replacing my damaged necklace. They were very kind and understanding of my situation and ultimately I knew I went with the right company for this type of jewelry. Thank you again Pixie Wing! Kind regards.

13. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Absolutely amazing service!

PixieWing’s customer service is seriously outstanding! I contacted them after the chain of my Vesta Ring Keeper (which I wore every day) broke, and they replied super fast and were incredibly kind.
Even though the sterling silver chains are discontinued, they went way above and beyond — they sent me an upgraded replacement chain and included a brand-new Ring Keeper pendant so I could enjoy a complete upgraded set.
I’m honestly so impressed by how they handled everything. Beautiful products, amazing people, and customer care done right. Highly recommend! ✨💛

13. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great customer service and item!

Was sent the wrong item, and Lesley in customer service had it corrected within 12 hours of receiving the package. They even let us keep the incorrect item! Amazing customer service. 10/10.

9. tammikuuta 2026
Oma-aloitteinen arvostelu

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